TerraBella Sugarloaf

Pros

• The staff at Terra Bella Sugarloaf is consistently described as friendly, kind, and caring towards residents and their families.
• The cleanliness of the facility is frequently praised, with many reviewers noting that it is kept spotless.
• Residents enjoy a variety of activities and outings, contributing to a vibrant community atmosphere.
• Many families appreciate the delicious meals prepared for residents and the availability of transportation services.
• Reviewers have highlighted positive interactions between staff and residents, emphasizing the loving and attentive care provided.
• Terra Bella has been described as a welcoming environment where residents feel comfortable and valued.
• Several families expressed satisfaction with their loved ones' adjustment to living in the community, noting personal growth and engagement in activities.
• The executive director is recognized as exceptional for being approachable and supportive to both residents and staff alike.

Cons

• The staff did not keep up with the loved one's medication, leading to multiple instances where medications were missed.
• The facility failed to provide breakfast for a diabetic resident who needed it before dialysis, raising concerns about care.
• There was a delay of seven weeks for a refund owed after leaving the facility.
• One reviewer described the place as "simply awful," stating that the staff lacked empathy and did not provide proper care for patients.
• Another family expressed their dissatisfaction by stating that their loved one was often left unattended and that they would leave negative reviews on multiple forums due to issues with deposit withholding.
• An in-person tour led to disappointment as important information was glossed over, leading the family to decide against choosing the facility.
• A resident mentioned variability in food quality, indicating that some days it could be significantly better than others.

Review

Terra Bella Sugarloaf has emerged as a prominent option for senior living, earning a mix of praise and criticism from current residents and their families. One recurring theme in the reviews is the dedication of the staff, who are frequently described as friendly, caring, and attentive. Many families appreciate how well the staff interacts with residents, often taking time to show affection or engage them in conversation. The cleanliness of the facility also garners positive remarks, with multiple reviewers noting how spotless the complex is kept. Overall, many express satisfaction with both the environment and interactions at Terra Bella.

However, while there are numerous commendations regarding staff friendliness and community atmosphere, certain concerns have been raised about care quality specifically related to medication management. A family member expressed frustration that their loved one's medication was not administered properly on several occasions. This caused significant worry since it involved essential medication coordination for medical procedures like dialysis. Despite these issues with medication oversight, other aspects such as meal quality received praise. Some residents enjoy good meals but noted a desire for healthier options given dietary restrictions.

The facilities at Terra Bella Sugarloaf include spacious apartments — typically around 720 square feet with two bedrooms — which some found small yet manageable. One notable aspect mentioned by residents is access to various activities organized by staff; however, some noted that activity offerings were sparse over weekends. Those who participated in outings reported having enjoyable experiences such as bingo games or movie nights that fostered a sense of community among residents.

One standout employee highlighted across several reviews is Kim at the front desk. Her warm demeanor and willingness to assist visitors left a lasting impression on those who frequented Terra Bella. Many felt she deserved higher recognition within management due to her exemplary service and knowledge about both residents and facility operations.

Despite an overall positive environment painted by many reviews, not all experiences were favorable. One family shared a negative encounter regarding deposit refunds after withdrawing their loved one from care within 24 hours due to dissatisfaction with supervision levels and attention to individual needs—an issue critical when considering senior living options for vulnerable individuals.

Discovery Village At Sugarloaf also featured in some comparisons; while it offers beautiful amenities like pools and exercise spaces along with more independence through cottage-style residences, location concerns deterred potential residents seeking proximity to family members or other conveniences.

In conclusion, while Terra Bella Sugarloaf has built a solid reputation based on its supportive staff and vibrant community atmosphere conducive to fostering relationships among residents, systemic issues relating particularly to medication management raise valid questions about its operational effectiveness in providing adequate care services. Strong positive impressions coexist alongside legitimate criticisms—making it crucial for prospective families to weigh both lived experiences against personal expectations when choosing appropriate senior living arrangements.

This part of Suwanee, Georgia offers a variety of amenities and services that cater to the needs of seniors. With multiple restaurants, cafes, pharmacies, and physicians located within a short distance, residents have easy access to essential resources. The presence of parks and theaters also provides opportunities for recreational activities and entertainment. Additionally, there are several places of worship nearby for spiritual fulfillment. In terms of healthcare facilities, there are hospitals in close proximity as well as specialized treatment centers for various medical needs. Overall, this area presents a convenient and well-rounded environment for seniors looking for a comfortable and accessible place to live in Suwanee.

Restaurants

• Chick-Fil-A (1.8 miles)
• McDonald's (2.1 miles)
• Sonic Drive-In (2.1 miles)
• Subway (2.2 miles)
• Atlanta IceForum (2.4 miles)
• Pappadeaux Seafood Kitchen (2.5 miles)
• Bruster's Ice Cream (2.5 miles)

Cafes

• Ding Tea (1.8 miles)
• Starbucks (3.1 miles)
• Starbucks (4.2 miles)
• Starbucks (5.3 miles)
• Kung Fu Tea (6.6 miles)
• Panera Bread (6.6 miles)
• Alchemist Trading Co. (6.9 miles)

Parks

• Suwanee Creek Park (1.9 miles)
• McKendree Park (2.7 miles)
• PlayTown Suwanee (3.2 miles)
• Town Center Park (3.3 miles)
• George Pierce Park (3.5 miles)
• Rock Springs Park (3.8 miles)
• McDaniel Farm Park (4.3 miles)

Pharmacies

• Walgreens (1.9 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (2.9 miles)
• Walgreens (3.5 miles)
• Walgreens (3.5 miles)
• CVS Pharmacy (3.8 miles)
• CVS Pharmacy (4.8 miles)

Physicians

• Crossroads Treatment Centers (2 miles)
• Lawrenceville Family Practice (2.5 miles)
• Southern Dermatology (2.6 miles)
• Thomas Eye Group - Suwanee Office (2.8 miles)
• Woolfson Eye Institute (3.4 miles)
• Gwinnett Clinic (4.5 miles)
• Georgia Cancer Specialists (4.5 miles)

Theaters

• Amc Sugarloaf Mills 18 (2 miles)
• AMC Colonial 18 (4.1 miles)
• SMG Duluth (5.7 miles)
• Regal Medlock Crossing & RPX (7 miles)

Places of Worship

• First Baptist Church-Duluth (3.6 miles)
• 12Stone Church - Central Campus (4.5 miles)
• First United Methodist Church of Lawrenceville (5.7 miles)
• Perimeter Church (7.1 miles)

Hospitals

• Wound Treatment Center at Northside Hospital Gwinnett (4.4 miles)
• Emory Johns Creek Hospital (7.2 miles)