7101 Rockland Road, Lithonia, GA 30038
For more information about senior living options: (844) 490-3973
Golden Bridges offers an exceptional level of care and customer service, with compassionate, around-the-clock care. The staff demonstrates dedication and individualized attention to the residents' well-being and happiness. The facility is described as safe, secure, loving, healthy, and family-oriented, with management and staff receiving high praise. Residents are treated with dignity, respect, and compassion, contributing to their happiness and well-being. The environment feels like home: nice, comfortable facilities, with a caring, knowledgeable owner and well-trained staff. Golden Bridges is described as genuine, generous to the elderly and the community, with a love/family atmosphere. It is highly recommended for long-term care and is considered a great place for loved ones.
One reviewer describes Golden Bridges as wolves in sheep's clothing and calls for shutting down all locations. They accuse the management of very poor handling and a sad environment for residents. They claim the owner is awful, vindictive, dishonest, and lacking compassion for the elderly. They allege residents are fed expired food and old microwave dinners, kept locked in front of a TV, and restricted by gates from moving freely. They report workers were underpaid and faced pay misrepresentation, with tasks like handling calls for residents being mishandled. They state the owner isolates residents from families and even lied to paramedics to remove a resident, leading to hospital stays. They claim five-star reviews are posted by the owner's relatives to inflate the reputation. They say the facility is the worst place to send a loved one, with staff who don't care.Golden Bridges Senior Care Services appears to be a place that provokes strong, divergent opinions. On one hand, a number of reviewers sing its praises, describing an exceptional level of care and a genuinely caring atmosphere. On the other hand, several comments allege serious mismanagement and mistreatment, portraying a facility that fails to protect residents or treat employees and families fairly. The mix is noisy and emphatic, with some voices claiming near-heroic devotion to the elderly, and others calling for investigations and warnings to would-be families.
Several reviewers emphasize around-the-clock, compassionate care as well as individualized attention. They note that staff members are kind, attentive, and patient with residents, and that the care team goes to great lengths to support the well-being and happiness of loved ones. A common thread is the impression that management and staff treat residents with dignity and respect, and that families experience a sense of peace of mind when their relatives are in the facility. Some praise the facility for a family-like environment and for a leadership style they perceive as transparent and genuinely caring.
The environment itself is frequently described positively. Commenters mention comfortable, home-like facilities and a culture that values residents and their quality of life. There are mentions of programming and activities organized with community volunteers, suggesting that residents have opportunities for engagement and entertainment beyond basic care. A few reviewers explicitly credit the owner and managerial team for creating a welcoming atmosphere, with one caregiver calling the business a "love/family environment" and another noting clear, caring leadership at the top.
Within the positive narratives, individual stories stand out. One reviewer thanks Golden Bridges for being "genuine and generous" to the elderly and the local community, praising the owner for being caring and knowledgeable and the staff as well-trained and compassionate. Another account speaks of a family member who was treated wonderfully and left with positive memories, and several reviewers describe the residents as happy and healthy, treated with dignity and respect. These pieces collectively sketch a picture of a facility that many families believe can provide a high level of care, reassurance, and warmth.
Yet, a substantial portion of the feedback leans toward a troubling portrayal of management and overall operations. Critics describe "very poor management" and accuse the leadership of being "wolves in sheep's clothing," suggesting that what is visible to families and outsiders may not reflect the true conditions inside. Several reviewers allege harmful practices or mismanagement by the owner, identifying Salinia (sometimes spelled similarly in reviews) as a central figure. Accusations range from a perceived lack of compassion and questionable professional qualifications to accusations of isolating residents from their families, limiting their activities, and even orchestrating improper removal of residents through emergency services.
The most blunt and repeated accusations concern the owner's conduct and the treatment of residents. Complaints include claims that residents are fed expired or substandard food, kept in front of a TV with limited freedom of movement, and restricted from participating in ordinary daily activities or celebrations. Some former employees describe being underpaid, working long hours, and being asked to silence or delay communications with loved ones. A recurring claim is that certain five-star reviews originate from the owner's relatives or from people closely tied to the business, which would cast doubt on the objectivity of the online reputation in the eyes of these reviewers.
Specific, high-contrast incidents amplify the concerns for some readers. One reviewer alleges the owner called the police on an elderly woman who missed her family, a claim that others find shocking and troubling. Other accounts recount the practice of holding residents' checks, restricting entertainment, and failing to provide timely meals on holidays. Taken together, these anecdotes present a narrative of alleged exploitation or neglect that contrasts sharply with the more favorable testimonials about care quality and staff kindness.
In sum, the collection of reviews presents a contested, highly uneven portrait of Golden Bridges Senior Care Services. For every story of compassionate, attentive care and a welcoming, family-like environment, there is a counter-narrative of alleged mismanagement, isolation, and mistreatment. Prospective families are faced with a dilemma: individual experiences vary dramatically, and the most serious claims involve specific allegations about management practices and resident treatment. If you're evaluating Golden Bridges for a loved one, it would be prudent to gather current, first-hand information - talk to multiple staff members, speak with residents and their families, review licensing and inspection records, and, if possible, visit in person - to form a balanced view that reflects the latest on-the-ground reality.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
William B Hartsfield-Atlanta International (19 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Golden Bridges - Personal Care Home II is an assisted living community located in Lithonia, GA. We offer a range of amenities and care services to ensure the comfort and well-being of our residents.
Our spacious dining room provides a pleasant environment for enjoying meals, which are prepared and served by our dedicated staff. The community is fully furnished, creating a cozy and inviting atmosphere for residents to feel at home. Our beautiful garden and outdoor space provide opportunities for leisurely walks or simply enjoying the fresh air.
Housekeeping services are provided to ensure that the community remains clean and tidy at all times. Move-in coordination is available to assist new residents with a smooth transition into their new home. Residents can stay connected with friends and family through telephone and Wi-Fi/high-speed internet access.
Our care services include assistance with activities of daily living, such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that all medical needs are met. Special dietary restrictions can be accommodated, including diabetes diets, ensuring that residents receive proper nutrition. Medication management is provided to help residents maintain their health.
Transportation arrangements are available for medical appointments, with transportation also provided to doctors' appointments. Nearby cafes, parks, pharmacies, restaurants, places of worship, and hospitals provide convenient access to various amenities in the local area.
At Golden Bridges - Personal Care Home II, we strive to create a warm and supportive environment where our residents can thrive. With our range of amenities and care services, we aim to meet the unique needs of each individual resident while promoting their overall well-being.
Golden Bridges - Personal Care Home II is located at 7101 Rockland Road, Lithonia, GA 30038 in DeKalb County, Georgia
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