7101 Rockland Road, Lithonia, GA 30038
For more information about senior living options: (844) 490-3973
Golden Bridges offers an exceptional level of care and customer service that sets them apart. The staff provide compassionate, around-the-clock care with individualized attention, prioritizing residents' well-being and happiness. The facility is safe, secure, loving, healthy, and family-oriented, with management and staff receiving high praise. Golden Bridges Senior Care Services is a great facility where residents are treated with dignity, respect, and compassion, and seniors are described as happy and healthy. The staff are amazing, the owner is caring and knowledgeable, and the environment feels like a loving, family atmosphere. The facilities are nice and comfortable, like home, with transparent leadership and well-trained, caring staff. The organization is generous to the elderly and the community, with volunteers and entertaining activities enhancing resident well-being.
They allege very poor management and a sad situation for residents. They claim all locations should be shut down and describe the staff as wolves in sheep's clothing. They insist it is not a place to put loved ones and accuse employees of not reporting the truth, calling the facility crooked. They accuse the owner of feeding residents expired food, locking them up, and restricting their activities. They state the owner isolates residents from their families and lied to paramedics to get them out, calling her vindictive and dishonest. They label the facility the worst place to send anyone they care about and say the owner is awful and the staff don't care. They report the owner even called the cops on an elderly resident who missed her family, which they deem disgusting.Golden Bridges - Personal Care Home II in Lithonia is best suited for families seeking a small, home-like environment where care can feel highly personal and nurturing. When a loved one thrives on close daily interaction with attentive staff, and when peace of mind hinges on a warm, family-oriented atmosphere, this community can deliver in meaningful ways. However, the polarization in the resident experience is significant: some residents and families report exceptional warmth and individualized attention, while others warn of serious governance and safety concerns. For those who require consistent, verifiable quality and strong oversight, alternatives deserve serious consideration.
On the positive side, the strongest testimonials describe around-the-clock compassion, staff dedication, and a sense that residents are treated with dignity. Several reviewers highlight personalized attention, genuine kindness, and a management style that feels accessible and transparent to families. The setting is frequently described as homey and safe, with volunteers providing engaging activities that add zest to daily life. For families that value not just care but emotional connection, these narratives carry real weight, and a few residents plainly feel well cared for and content.
Even so, the record is deeply uneven. The most damaging feedback centers on management and governance, with multiple reviewers alleging mistreatment, isolation, or neglect. Some accounts describe residents fed expired food or kept in restrictive conditions, including being unable to roam freely or participate in routine activities. Reports of wage disputes and misrepresentation by staff further erode trust, while a handful recount dramatic actions by leadership, including calls to emergency services as a means of removing residents from the facility. The cadence of these accounts makes the facility feel unstable to prospective families monitoring long-term safety and consistency.
These contrasts matter in practice because the good care stories cannot blanket the facility, and the bad ones cannot be dismissed as isolated incidents. The key pros - genuine warmth, individualized care, and a family-like culture - are meaningful when present, but they risk being undermined by reported management failures, inconsistent staffing, and restricted resident autonomy. When the care environment slides into perceived manipulation or neglect, even strong personal connections lose their value. The result is a facility that may deliver wonderful days to some residents while presenting serious red flags to others, with the balance tipping based on specific staff and shifts.
Families considering alternatives should prioritize governance, safety, and measurable quality indicators. If the loved one requires reliable medical oversight, needs consistent meals, appropriate activity schedules, and clear lines of accountability, a different facility with stronger QA processes is advisable. Prospective residents should request recent state inspection reports, speak with several current residents and families, and observe meal service, activity programming, and how emergencies are handled. A tour should include conversations with multiple staff members, including administrators, to gauge transparency and accountability over time rather than on a single visit.
Bottom line: Golden Bridges can be a suitable choice for families valuing warmth and a homey environment, provided vigilant due diligence accompanies the decision. If, however, safety, consistent governance, and clear, verifiable care quality are paramount, alternate communities with steadier leadership and documented performance should be pursued. The recommended approach is to schedule multiple visits, verify staffing ratios and qualifications, review meal quality and activity options, and insist on transparent, ongoing communication with leadership. With disciplined evaluation, the right family can align expectations with what this community can consistently deliver, avoiding the mismatch that is all too common in mixed reviews.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
William B Hartsfield-Atlanta International (19 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Golden Bridges - Personal Care Home II is an assisted living community located in Lithonia, GA. We offer a range of amenities and care services to ensure the comfort and well-being of our residents.
Our spacious dining room provides a pleasant environment for enjoying meals, which are prepared and served by our dedicated staff. The community is fully furnished, creating a cozy and inviting atmosphere for residents to feel at home. Our beautiful garden and outdoor space provide opportunities for leisurely walks or simply enjoying the fresh air.
Housekeeping services are provided to ensure that the community remains clean and tidy at all times. Move-in coordination is available to assist new residents with a smooth transition into their new home. Residents can stay connected with friends and family through telephone and Wi-Fi/high-speed internet access.
Our care services include assistance with activities of daily living, such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that all medical needs are met. Special dietary restrictions can be accommodated, including diabetes diets, ensuring that residents receive proper nutrition. Medication management is provided to help residents maintain their health.
Transportation arrangements are available for medical appointments, with transportation also provided to doctors' appointments. Nearby cafes, parks, pharmacies, restaurants, places of worship, and hospitals provide convenient access to various amenities in the local area.
At Golden Bridges - Personal Care Home II, we strive to create a warm and supportive environment where our residents can thrive. With our range of amenities and care services, we aim to meet the unique needs of each individual resident while promoting their overall well-being.
Golden Bridges - Personal Care Home II is located at 7101 Rockland Road, Lithonia, GA 30038 in DeKalb County, Georgia
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