Reflections Of Life Personal Care Home

3540 Evans Mill Road, Lithonia, GA 30038

For more information about senior living options: (844) 490-3973

3.2 from 26 reviews
5 stars
13
4 stars
1
3 stars
1
2 stars
0
1 stars
11

Assisted Living Board and Care Home

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    Overall Review of Reflections Of Life Personal Care Home

    Pros

    • pro Golden Bridges offers an exceptional level of care and customer service that sets it apart.
    • pro Visitors report compassionate, around-the-clock care and individualized attention from the staff.
    • pro The facility is described as safe, secure, loving, healthy, and family-oriented, with management and staff receiving high marks.
    • pro Golden Bridges Senior Care Services is described as a GREAT assisted living facility where residents are treated with dignity, respect, and compassion, and seniors are happy and healthy.
    • pro Employees are praised as amazing, with transparent leadership from the owner and a caring, knowledgeable team.
    • pro The facilities are described as nice and comfortable (like home), with a caring and well-trained staff.
    • pro The environment is characterized as genuine, generous, and family-oriented, reflecting a strong community focus.
    • pro The facility is strongly recommended for long-term care when seeking care for loved ones.

    Cons

    • pro A reviewer claimed that all locations should be shut down and described the staff as wolves in sheep's clothing.
    • pro One reviewer said the owner isolates residents from their families and lied to paramedics to remove a resident to the hospital.
    • pro Another reviewer alleged residents were fed expired food and kept locked in front of a TV, with gates preventing movement.
    • pro An ex-employee stated they were paid very little, worked long hours, and were made to hide calls from loved ones.
    • pro A critic asserted that the owner called the cops on an 84-year-old woman who missed her family, which was described as disgusting.
    • pro A reviewer claimed that prior five-star reviews were posted by the owner's daughters or by the owner herself.
    • pro Someone described the facility as the worst place to send a loved one, stating the owner was awful and the staff didn't care.

    Review

    Across the collection of accounts about Golden Bridges Senior Care Services, a sharp split emerges between praise for compassionate, family-like care and fierce accusations of mismanagement and neglect. Several reviewers convey a strong, positive impression of the facility and its people. They describe an exceptional level of care and customer service, with staff who are compassionate and attentive around the clock. In these accounts, the staff take the time to ensure the well-being and happiness of loved ones, and some reviewers even note that volunteers from the foundation add meaningful activities and entertainment. For some families, the facility feels like a home away from home, where residents are treated with dignity, respect, and warmth. The positive narratives are reinforced by testimonials that the facility looks nice and comfortable and that the owner is caring, knowledgeable, and transparent, contributing to a sense of peace of mind for families.

    A number of reviews echo that sentiment with added vigor. Phrases like "a GREAT assisted living facility," "phenomenal" caregiving, and explicit recommendations for long-term care reflect a belief that the management and staff genuinely strive to create a supportive, family-oriented environment. Some reviewers highlight the leadership style of the owner, Salinia, praising transparency and the apparent alignment between the organization's stated mission and everyday practice. In these pieces, the facility is described as more than just a business; it's presented as a loving, community-centered environment where residents' comfort and happiness are prioritized.

    However, a substantial portion of the feedback reads as a stark contrast to the glowing praise. Several reviewers describe the facility in alarmingly negative terms, using words like "wolfes in sheep's clothing" and calling for investigations into what they see as poor management. The criticisms encompass a range of alleged abuses or neglect, including claims of expired food being served, residents being restricted to a front-of-tv experience, and restrictive practices intended to control movement. One account alleges that residents are locked behind gates, denied ample opportunities for roaming, games, and holiday celebrations, and that staff workload and pay were unsustainably burdensome for workers, with claims of long hours for meager compensation. There are also assertions about deception or misrepresentation - such as accusations that some of the five-star reviews were posted by people connected to the owner - and allegations of mistreatment that extended to interactions with family members, including dramatic accusations about how a relative was treated and even how emergency services were called.

    The most intense criticisms center on specific individuals and practices. Several reviews name the owner - Salinia - and describe her in unflattering terms, accusing her of lacking compassion, misrepresenting credentials, isolating residents from families, and acting vindictively. One account claims the owner purportedly lied to paramedics and used 911 calls to manipulate a situation involving a family member. Another review accuses the owner of deception in pay and a pattern of retaliatory or dismissive behavior toward staff and residents. Some writers go further, alleging that the owner's relatives are benefiting from the business and that the business relies on inflated positive ratings to mask problems. The sheer intensity and specificity of these accusations contribute to a perception that there may be ongoing, unresolved tensions behind the scenes.

    In the face of such divergent perspectives, it's clear that experiences at Golden Bridges are not uniform. Some families feel that the facility delivers what they need - compassion, attentiveness, and a sense of security for their loved ones. Others report deeply troubling dynamics - claims of neglect, improper food practices, restricted movement for residents, and questionable administrative conduct. The contrasts suggest a complex reality where personal interactions, specific staff behaviors, and even how management handles crises or family communications can dramatically shape one's impression of the place.

    For anyone considering Golden Bridges, the takeaway is to approach with thorough due diligence. Given the conflicting narratives, prospective families should prioritize firsthand observations: visit multiple times, observe daily routines, and speak directly with residents and their families about their experiences. Seek out independent data such as state inspection reports, licensing information, and any filed complaints or corrective action plans. Ask pointed questions about staffing ratios, food quality, activities and social engagement, and how emergencies or conflicts are handled. It's also prudent to verify credentials and understand the owner's stated philosophy, while remaining mindful that some reviews may be promotional or written by affiliates. In short, the care landscape described here is a mosaic of heartfelt praise and serious concerns, and families should gather as much corroborating evidence as possible before making any decisions about care.

    Features

    Housing

    • 3 resident community capacity 3 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • William B Hartsfield-Atlanta International (17 miles away) William B Hartsfield-Atlanta International (17 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Reflections Of Life Personal Care Home is an exceptional assisted living community located in the peaceful neighborhood of Lithonia, GA. Our Board and Care Home provides a comforting and supportive environment for seniors who require assistance with daily living activities.

    At our community, residents can enjoy a range of amenities designed to enhance their quality of life. Our dining room offers delicious meals prepared by our skilled staff, accommodating special dietary restrictions when needed. The fully furnished rooms provide a cozy and comfortable setting for residents to relax and unwind. Our outdoor spaces, including a beautiful garden, offer opportunities for fresh air and leisurely strolls.

    We understand the importance of maintaining a clean and organized environment, which is why we provide housekeeping services to ensure that all common areas and living spaces are kept tidy and welcoming. Additionally, our move-in coordination service eases the transition process for new residents.

    The wellbeing of our residents is our top priority. Our compassionate caregivers are trained to assist with various activities of daily living, such as bathing, dressing, and transfers. We work closely with healthcare providers to coordinate medical services and ensure that medication management is handled efficiently.

    Residents at Reflections Of Life Personal Care Home can partake in scheduled daily activities that cater to their interests and promote social engagement within the community. From group exercises to crafts or games, there is always something enjoyable to do.

    Convenience is key at our location with numerous amenities nearby. There are cafes, parks, pharmacies, physicians' offices, restaurants, places of worship,and hospitals just a short distance away from our community. Transportation arrangements are available for medical appointments or other necessary outings.

    In summary, Reflections Of Life Personal Care Home in Lithonia, GA offers an inviting atmosphere where seniors can receive personalized care while enjoying an array of amenities. We strive to enhance each resident's overall well-being through exceptional care services, engaging activities,and easily accessible local resources.

    Nearby Places of Interest

    This area of Lithonia, Georgia offers a variety of amenities and services that may be appealing to seniors looking for a convenient and vibrant community. With multiple places of worship nearby, including New Birth Missionary Baptist Church and Christ Our Hope Catholic Church, residents have easy access to spiritual support. In terms of healthcare, there are several physicians' offices within a few miles radius, as well as the DeKalb Medical Hillandale hospital for any medical needs. Additionally, there are pharmacies like CVS and Walgreens for easy access to medications. For recreational activities, Redan Park and Stone Mountain Park provide opportunities for outdoor leisure and exercise. Nearby cafes such as Panera Bread offer a pleasant spot to socialize or enjoy a meal, while theaters like AMC Conyers Crossing 16 provide entertainment options. Overall, this part of Lithonia combines convenience, healthcare accessibility, recreational opportunities, and community resources that could make it an attractive option for seniors seeking to settle in the area.

    Places of Worship

    • New Birth Missionary Baptist Church (1 miles)
    • Christ Our Hope Catholic Church (3.8 miles)
    • New Covenant Christian Ministries (3.9 miles)
    • Berean Christian Church (4.3 miles)
    • Fairfield Baptist Church (4.3 miles)
    • Kelley Chapel United Methodist Church (4.6 miles)
    • Mountainside Seventh Day Adventist Church (5.8 miles)

    Restaurants

    • Krystal (1.5 miles)
    • McDonald's (1.7 miles)
    • JJ Fish and Chicken (1.8 miles)
    • Wendy's (2.5 miles)
    • Popeyes Louisiana Kitchen (2.5 miles)
    • Cook Out (2.5 miles)
    • McDonald's (2.5 miles)

    Physicians

    • Metro Surgical Associates (1.7 miles)
    • Georgia Family Care (2.9 miles)
    • South Dekalb Family Physicians (2.9 miles)
    • East Dekalb Health CTR (3.9 miles)
    • New Heart Medical (6.6 miles)
    • Family Practice of Conyers (7.4 miles)
    • Madu Medical Group, PC (7.4 miles)

    Hospitals

    • DeKalb Medical Hillandale (1.7 miles)

    Pharmacies

    • CVS Pharmacy (2 miles)
    • Walgreens (2.4 miles)
    • Walgreens (2.5 miles)
    • Walgreens (4.8 miles)
    • Walgreens (5.5 miles)
    • Walgreens (6.5 miles)
    • CVS Pharmacy (7.2 miles)

    Cafes

    • Panera Bread (2.7 miles)
    • Starbucks (7.5 miles)
    • Starbucks (7.5 miles)
    • Kelly's Fusion Express (7.6 miles)

    Parks

    • Redan Park (3.9 miles)
    • Stone Mountain Park (8.4 miles)
    • Almost To The Top Of Stone Mountain (8.6 miles)
    • Stone Mountain Walk Up Trail (8.9 miles)

    Theaters

    • AMC Conyers Crossing 16 (8.4 miles)

    Frequently Asked Questions

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