The Villas At Canterfield

Pros

• Residents appreciate the outdoor space and gathering areas at The Villas, such as the fireplace, sofas, and TV under the arbor.
• Many families recommend The Villas at Canterfield for its friendly staff and a variety of activities offered to residents.
• The cleanliness and friendliness of the facility are consistently praised by family members of residents.
• The dining experience in independent living is described as very good with plenty of choices, contributing to overall satisfaction.
• Families enjoy the luxury amenities like the garage, gazebo, grounds, pool, and social activities such as card games with friends.
• Tours of the facility have been positive experiences, highlighting the activities available and the beauty of the community's gardens and pool area.
• Residents feel welcomed by friendly staff who take a personal interest in their well-being during visits and events.
• Some families express confidence in management's understanding of resident needs during transitions from independent to assisted living care.

Cons

• The staff at The Villas at Canterfield need to invest more time and energy in hiring, training, and supervising their employees.
• There have been staffing issues for several weeks, which has affected the overall service quality.
• The cleanliness of the facilities is lacking, with carpets stained and walls dinged up, showing signs of age.
• The communication regarding meals and dining service has been poor, with hours changing without notification.
• Some residents feel that the quality of food has drastically declined since they first moved in.
• There was a lack of follow-up after tours, indicating a lack of care from the staff about potential residents settling there.
• One family felt that their loved one did not belong in assisted living due to a lack of intellectual stimulation compared to independent living.
• A visitor found that although the facility had good amenities, it did not meet their expectations for personalized care during the tour process.

Review

The Villas at Canterfield has garnered a mix of feedback from residents and their families, outlining both appealing features and areas in need of improvement. Many reviewers express satisfaction with the community's outdoor spaces, noting the inviting gathering areas equipped with fireplaces, comfortable seating, and entertainment options like televisions. These amenities provide a warm and social atmosphere that many residents appreciate. One review specifically highlights the community's luxurious features, including a garage, gazebo, and pool, indicating that these elements contribute to a highly positive experience for those who choose to reside at The Villas.

However, there are concerns regarding certain aspects of the facility. While some reviews commend the independent living dining experience as “very good” with numerous choices available, others report significant dissatisfaction with food quality on the assisted living side. Residents have mentioned that meals appear to vary substantially over time, leading to frustration during monthly meetings where food quality is discussed. Furthermore, several reviews raised issues surrounding staffing levels in assisted living; it seems that some families feel there aren’t enough staff members present to cater effectively to residents’ needs. This gap in service has prompted at least one family to move their loved ones out of The Villas into private residences due to perceived inadequacies.

Cleanliness is another area brought up by reviewers. Some residents appreciate the overall cleanliness of their surroundings but caution that aspects of maintenance show signs of wear and tear—such as stained carpets and dinged walls—which may detract from the initial charm of the community. Suggestions for modernization regarding color palettes were also noted as potential improvements for enhancing overall aesthetics without necessarily requiring extensive renovations.

Communication appears to be an ongoing challenge within The Villas at Canterfield's operational structure. Feedback indicates inconsistent communication about changes in schedules—particularly regarding meal times—and other important notifications affecting everyday life within the community. This lack of timely information has led some families to become increasingly frustrated by unpredictability in services they consider crucial for their loved ones' comfort and well-being.

Positive experiences do stand out amidst critiques; multiple reviewers expressed their joy about various activities provided by The Villas at Canterfield. From musical performances involving live entertainment to organized games like Bridge clubs and off-site excursions, these recreational offerings seem well-received among residents looking for engagement and socialization opportunities beyond regular routines. New visitors also often leave impressed after tours due not only to well-maintained facilities but also courtesy from staff members who are described as friendly and accommodating.

In conclusion, while The Villas at Canterfield presents an appealing option for seniors seeking independent or assisted living solutions—with its attractive layout and array of activities—the facility still faces significant challenges related primarily to dining services consistency, communication practices, staffing adequacies in assisted living sectors, and maintaining a modern aesthetic throughout shared spaces. Families considering this community must weigh these factors carefully alongside its strengths when making decisions about long-term care placements for their loved ones.

This part of Cumming, Georgia boasts a variety of healthcare services including physicians specializing in heart and vascular care, infectious diseases, pulmonary and sleep medicine, orthopedics, and eye care. Nearby hospitals include Northside Women's Center and Northside Hospital for convenient medical access. In terms of dining options, there are several restaurants within half a mile serving a range of cuisines to suit different tastes. The area also offers easy access to pharmacies for medication needs. For leisure activities, there are theaters nearby such as the AMC Avenue Forsyth 12, as well as parks like Fowler Park and Sawnee Mountain Preserve Playground for outdoor enjoyment. Places of worship are also within a short distance for spiritual needs. Overall, this part of Cumming provides essential services and amenities that may appeal to seniors looking for a convenient and diverse community to call home.

Physicians

• Heart and Vascular Care (0.3 miles)
• Pandya Medical Center (0.3 miles)
• Northside Pulmonary and Sleep Medicine (0.6 miles)
• Infectious Disease Professionals (0.6 miles)
• Resurgen Orthapaedics (0.6 miles)
• Cumming Eye Clinic (0.8 miles)
• Cumming Internal Medicine (1.4 miles)

Restaurants

• Hacienda Bar & Grill (0.4 miles)
• Applebee's (0.5 miles)
• Friends Cumming Grill (0.5 miles)
• McDonald's (0.5 miles)
• Wendy's (0.6 miles)
• Cracker Barrel (0.6 miles)
• Marie's Italian Deli (0.9 miles)

Cafes

• Panera Bread (0.5 miles)
• Starbucks (2.1 miles)
• Nido Cafe (4 miles)
• Starbucks (7.9 miles)
• Starbucks (8.2 miles)

Hospitals

• Northside Women's Center (0.5 miles)
• Northside Hospital (0.6 miles)
• Encompass Health Rehabilitation Hospital of Cumming (1.3 miles)
• Emory Johns Creek Hospital (8.1 miles)

Pharmacies

• CVS Pharmacy (1.4 miles)
• Walgreens (2.3 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.5 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (4.4 miles)
• Walgreens (4.7 miles)

Theaters

• AMC Avenue Forsyth 12 (2.4 miles)

Places of Worship

• First Baptist Cumming (3 miles)
• Sri Krishna Vrundavana (4.5 miles)
• Shirdi Sai Temple of Atlanta (4.8 miles)
• Browns Bridge Community Church (6.5 miles)

Parks

• Fowler Park (4.1 miles)
• Sawnee Mountain Preserve Playground (4.3 miles)
• Big Creek Greenway Trailhead (5 miles)
• Buford Dam Park (5.3 miles)
• Gary Pirkle Park (5.9 miles)
• Coal Mountain Park (7 miles)
• Union Hill Park (7.8 miles)