Comfort Keepers is a senior community in Cumming, GA.
Information last verified:
107 West Courthouse Square Suite 280, Cumming, GA 30040
For more information about senior living options: (866) 208-4318
4.3 from 43 reviews
5 stars
30
4 stars
5
3 stars
3
2 stars
0
1 stars
5
Overall Review of Comfort Keepers
common24 reviews mention this
Caregivers are consistently caring
Residents and families repeatedly describe caregivers who are caring, respectful, and professional.
Many reviews focus on the way caregivers treat them—describing kindness, professionalism, and respect during daily help and medical-care transitions. Several also mention specific caregivers who stood out, and others describe the overall support as dependable and meaningful. A number of reviews also describe staff as compassionate and knowledgeable, with families feeling well cared for at home.
common4 reviews mention this
Personalized companionship and memory support
Reviews highlight companionship and specialized support for dementia-related needs.
Several reviews describe the care as personalized, including companionship and respite-style support. One review specifically mentions support for Alzheimer’s or dementia-related needs, along with matching caregivers to a client’s needs. Another mentions arranging a caregiver companion for outings like grocery shopping, reinforcing that support goes beyond basic tasks.
caveat4 reviews mention this
Sometimes caregivers run late
Some reviews report missed or late visits and scheduling instability.
A recurring concern is schedule reliability, with reviews describing caregivers arriving late, not showing up, or coverage changing unexpectedly. One reviewer describes being left without needed help after a schedule change following surgery. Another review says replacement coverage did not arrive despite multiple calls, and a separate review describes management being hard to reach when issues occurred in the field. Some families also mention turnover affecting weekend coverage.
caveat3 reviews mention this
Training and qualification concerns
A few reviews raise concerns about training, qualifications, and preparedness.
While many reviews describe skilled aides, at least a couple call out mismatches between what was requested and who was sent. One reviewer describes being given helpers with little training, then later receiving two CNAs who were better aligned with the listed needs and tasks. Another review describes aides being skilled and knowledgeable, suggesting quality can vary by caregiver assignment. A third review also emphasizes caregivers being trained for everyday needs, but paired with the concerns it indicates consistency is not universal.
common2 reviews mention this
Nearby medical and everyday stops
The area includes nearby physician offices, hospitals, and daily amenities.
Reviews don’t describe specific distances, but the local area around the listing includes multiple physician offices and a hospital within a couple of miles, along with common daily conveniences. That can be helpful for coordinating appointments and errands that caregivers support as part of at-home life. A number of nearby options are also described as restaurants and cafes for outings.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Nearby Places of Interest
This part of Cumming, Georgia offers a variety of amenities and services that cater to senior residents. With numerous restaurants nearby such as Village Burger, Good ol' Days Irish Pub, and Marie's Italian Deli, there are plenty of dining options for seniors to enjoy. Additionally, there are several physicians' offices in close proximity including Premier Medical Associates and Gynecology Associates of North Georgia for easy access to healthcare services. For spiritual fulfillment, places of worship such as First Baptist Cumming and Browns Bridge Community Church are within a short distance. Seniors can also enjoy outdoor activities at parks like Sawnee Mountain Preserve Playground and Fowler Park. With hospitals like Northside Hospital and Encompass Health Rehabilitation Hospital nearby, seniors can rest assured knowing they have access to quality healthcare facilities. Overall, this area provides a convenient and comfortable environment for senior living in Cumming, Georgia.
Restaurants
Village Burger Cumming (0 miles)
Good ol' Days Irish Pub (0.6 miles)
Summits Wayside Tavern (0.9 miles)
Tacos&Tequilas Mexican (1.2 miles)
Marie's Italian Deli (1.2 miles)
Golden Corral (1.2 miles)
McDonald's (1.4 miles)
Physicians
Premier Medical Associates (0.4 miles)
Georgetown Pediatrics (0.5 miles)
Gynecology Associates of North Georgia (0.5 miles)
Khan, Omar Arthritis and Rheumatology Center Pc (0.6 miles)
Roswell Pediatric Center (0.9 miles)
Heart and Vascular Care (1.7 miles)
Cumming Eye Clinic (1.7 miles)
Places of Worship
First Baptist Cumming (1.3 miles)
Browns Bridge Community Church (4.8 miles)
Sri Krishna Vrundavana (6.1 miles)
Shirdi Sai Temple of Atlanta (6.2 miles)
Cafes
Panera Bread (1.4 miles)
Starbucks (3.7 miles)
Nido Cafe (4.7 miles)
Starbucks (9.6 miles)
Starbucks (9.6 miles)
Pharmacies
CVS Pharmacy (1.4 miles)
CVS Pharmacy (2.5 miles)
Walgreens (3.3 miles)
CVS Pharmacy (3.6 miles)
Walgreens (3.8 miles)
CVS Pharmacy (4.3 miles)
CVS Pharmacy (4.5 miles)
Hospitals
Northside Hospital (1.9 miles)
Northside Women's Center (2 miles)
Encompass Health Rehabilitation Hospital of Cumming (2.1 miles)
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Comfort Keepers photos
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Responsive to client needs with prompt caregiver replacements and clear communication.
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