Right at Home

Pros

• The caregivers from Right at Home were kind, considerate, and very professional.
• The scheduler worked hard to meet their ever-changing needs and was always helpful and kind.
• The RN at the agency was empathetic and went the extra mile to try to resolve issues.
• Right at Home did a good job taking care of their loved one and was accommodating with schedule changes.
• Every caregiver from Right at Home was professional and helpful, treating the client's husband with care and dignity.
• Brandy, one of the caregivers from Right at Home, was loved by the entire family and her departure was disappointing.
• Everyone at Right at Home, from office workers to CNAs, were helpful and made a positive impact on the client's mother-in-law's life.
• Right at Home provided excellent care to the client's mother who wanted to stay in her own home after being discharged from the hospital.
• Ms. Becky from Right at Home is an experienced and dedicated caregiver who is highly valued in the community.
• Right at Home is organized, helpful, and always sends out good caregivers who have become like family to them.
• The client received excellent care from Right at Home with no complaints, highly recommending their services.
• Right at Home has been doing a great job overall with friendly and professional caregivers who are always available when needed.
• The agency provided well-trained caregivers who were professional, personal, caring, and responsive during a challenging time for the client's father.
• The team at Right at Home knows caregiving well and is always responsive, helpful, professional in billing matters, ensuring a positive experience for their clients.
• Despite dealing with a challenging grandmother with dementia, Right at Home provided outstanding care while allowing her to remain safely in her home before transitioning to assisted living.
• Some of these statements have been paraphrased or combined for brevity.)

Cons

• The scheduler is unprofessional and unpleasant to interact with.
• There is a noticeable drop in competency in the staff.
• The agency struggles to find competent caregivers who can expertly handle a bedridden patient.
• The agency's record upkeep is terrible, with incorrect information about the patient's needs on caregivers' agendas.
• The agency only cares about collecting money without providing quality care.
• One caregiver did not know about the presence of a dog and was terrified, creating an issue.
• Brandy, a caregiver, is leaving and the family is disappointed to lose her.
• Some family members feel that their loved one should be getting more help from the CNAs at Right at Home.
• There is concern about whether or not the agency would be able to properly care for a loved one staying at home after discharge from the hospital.

Review

Right at Home is a home care agency that provides caregivers to assist individuals in their homes. One reviewer shared their positive experience with the agency, stating that they used Right at Home for their father when he came home from the hospital. Caregivers primarily came at night to allow the mother to get some rest, and they were so pleased with the service that they hired them to come a couple of days a week as well. The reviewer praised the kindness, considerateness, and professionalism of the caregivers. They also mentioned that the scheduler went above and beyond to meet their changing needs.

However, not all reviews were positive. Another individual expressed frustration with the agency, claiming that they had been trying to resolve issues for weeks but had received no response from the CEO despite being promised contact. They criticized the competency of the caregivers and highlighted their difficulty in finding a caregiver who could expertly handle a bedridden patient. The reviewer also mentioned unprofessional behavior from the scheduler and found inconsistencies in record-keeping regarding their father's needs.

Another reviewer mentioned having a generally good experience with Right at Home but cited an issue where a caregiver did not know about their dog and was terrified of it, causing some inconvenience. Despite this, they still regarded their overall experience as positive.

On a more positive note, one reviewer expressed deep appreciation for the professional and helpful caregivers provided by Right at Home. They commended them for treating their husband with care and dignity while respecting his independence.

Several reviews praised specific caregivers from Right at Home, emphasizing their dedication and expertise in providing care. Some reviewers considered these caregivers as part of their family.

Another satisfied customer shared how Right at Home was recommended by a hospital after their mother was discharged and desired to stay in her own home. The agency promptly responded and provided assistance for housework and shopping as requested by the mother. The reviewer expressed gratitude for keeping them worry-free.

In summary, these reviews depict mixed experiences with Right at Home. While some reviewers had positive encounters with caring and professional caregivers, others expressed frustration with the agency's responsiveness and the competency of some caregivers. Despite varying experiences, many reviewers still found value in the services provided by Right at Home, highlighting their ability to assist individuals in remaining safely at home while receiving care.

The area of Covington, Georgia, described above offers a variety of amenities and services that may appeal to seniors looking for a vibrant community to live in. With a range of restaurants nearby such as Chick-Fil-A, Chipotle Mexican Grill, and Kobe Hibachi & Sushi, residents have plenty of dining options to choose from. Additionally, there are several pharmacies in close proximity including Walgreens and CVS Pharmacy for convenient access to medications and health supplies. For medical needs, there are multiple physicians' offices specializing in dermatology, internal medicine, urology, neurology, and ophthalmology within a short distance. Places of worship like Calvary Baptist Church provide spiritual support and community connections. The presence of Piedmont Newton Hospital ensures quick access to healthcare services when needed. Covington Municipal Airport offers convenient transportation options for those looking to travel. Overall, this area boasts a mix of amenities that cater to the various needs and interests of seniors considering senior living in Covington.

Restaurants

• Chick-Fil-A (0.2 miles)
• Chipotle Mexican Grill (0.2 miles)
• Kobe Hibachi & Sushi (0.3 miles)
• Mystic Grill Restaurant (0.3 miles)
• Popeyes Louisiana Kitchen (0.3 miles)
• Osake (0.3 miles)
• Bread and Butter Bakery (0.3 miles)

Pharmacies

• Walgreens (0.2 miles)
• Carmichael's Pharmacy (1.6 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (6.1 miles)
• Ingles Market (6.9 miles)

Physicians

• Dermatology Center (0.4 miles)
• East Metro Internal Medicine (0.4 miles)
• Dermatology Center of Newton-Rockdale, PC (0.4 miles)
• Doctors Office (0.5 miles)
• Georgia Opthalmologists (0.6 miles)
• Georgia Urology (0.6 miles)
• Southeastern Neurology (0.6 miles)

Places of Worship

• Calvary Baptist Church (0.6 miles)
• Southern Baptist Convention (3.8 miles)
• Sanctuary Ministries (4.4 miles)
• Mt Zion Baptist Church (5 miles)
• High Point Baptist Church (5.3 miles)
• Doug Hauptman Ministries (6.2 miles)
• Living Way World Church (7.3 miles)

Hospitals

• Piedmont Newton (0.7 miles)

Transportation

• Covington Municipal Airport (CVC) (2.4 miles)

Parks

• Georgia International Horse Park (6 miles)

Theaters

• AMC Conyers Crossing 16 (8.4 miles)