Summit Place PCH in Covington, GA

Pros

• The Prema at Ashton Hills staff and volunteers provide exceptional care and foster a warm family environment.
• The Prema at Ashton Hills building is impeccably maintained, with professionalism and genuine kindness from the team.
• The Oaks at Ashton Hills is a beautiful, welcoming, state-of-the-art community where residents are cared for with warmth.
• The Oaks at Ashton Hills staff consistently go the extra mile, treating residents like family and keeping families informed.
• The on-site chef at The Oaks at Ashton Hills delights residents with meals three times a day, and families are encouraged to partake.
• The Oaks at Ashton Hills offers engaging activities and social events that keep residents active and connected.
• The Oaks at Ashton Hills is described as a Godsend and a home-like place where loved ones receive excellent care.
• Families report that the staff are attentive, caring, and responsive, with updates provided as needed.
• Grandchildren and family members repeatedly express gratitude for the care their loved ones receive at The Oaks at Ashton Hills.

Cons

• The facility is disappointed with the management, as all they do is sit in the office.
• The on?duty med tech, Shanetra, was unprofessional with the resident.
• The owners need to step up and see what is going on in the facility.
• The supervisor was notified and nothing happened; corporate support was refused.
• The resident was not receiving medications as scheduled.
• The memory care unit involves unsafe transfers; the dining room chair and couch are not built to protect residents, making the wheelchair safer.
• Pam allegedly bullies workers to perform five-plus transfers on each disabled resident, which is unnecessary.
• Someone could hurt their back and sue this place.

Review

This community is best suited for families seeking a memory-care environment that feels more like a welcoming, active home than a sterile, clinical setting. Across Covington, the strongest threads in the reviews show residents thriving when there is a warm culture, genuinely caring staff, and a robust slate of daily activities that promote social connection. When memory care is the focus, families report benefits from consistent participation in group outings, crafts, and downtime that still feels purposeful. In short, this campus tends to excel for residents who respond to personal attention, routine, and a lively community life.

That said, some families should consider alternatives if priorities tilt toward clinical precision and uninterrupted operational oversight. A few reviewers flag concerns about leadership visibility and responsiveness, with complaints about missed medication passes and insufficient corporate support in the moment. For loved ones who require highly dependable med administration, rapid escalation of medical needs, or a facility with a more centralized, hard-nosed management approach, it pays to compare options. In environments where governance and medicating processes are non-negotiable, a facility with a track record of flawless med-pass timing and clear accountability may be a better fit.

The core advantages - beautiful, resort-like surroundings, a genuinely caring staff, and a broad calendar of engaging activities - often offset the occasional management friction or operational hiccup. Families repeatedly praise the staff for treating residents with warmth and dignity, creating a sense of "home." Residents seem to benefit from intentional rituals - game-day dressing, social outings, and a caregiver-paired approach that makes daily routines meaningful rather than monotonous. When memory care is the priority, these strengths can translate into better mood, more participation, and stronger family satisfaction, even if a few processes aren't perfectly scripted.

A recurring strength in the positive feedback is the degree of family involvement and the welcoming atmosphere. Volunteers and employees are described as going the extra mile to foster a supportive, inclusive community, with families invited to participate in activities and celebrations. The environment is noted for its attention to resident happiness and for maintaining activities that keep the brain engaged and the social bonds strong. In addition, the presence of on-site amenities and a dedicated wellness focus - such as a wellness director and on-site services - helps families feel confident that cognitive and physical well-being are being monitored in a proactive way.

When evaluating Summit Place PCH against these themes, prioritize concrete, observable factors. Seek a clear medication protocol that shows passes are timely and accurately documented, and request specifics on how med passes are scheduled, tracked, and audited. Observe staffing dynamics during peak hours: how caregivers interact with residents, how transfers are handled, and whether the team feels cohesive and present. Ask to meet the Wellness Director and frontline staff, and request a candid read from families with loved ones currently living there. Confirm the availability of meaningful activities, regular group outings, and opportunities for family involvement, as these are non-negotiables for a dementia-centered community.

The practical conclusion is that a community like Summit Place PCH can be an excellent fit for families prioritizing a warm, engaging memory-care culture with strong social programming and a home-like feel. If Summit Place PCH can demonstrate reliable med administration, steady leadership visibility, and a proven track record of clinical oversight alongside its inviting environment, it becomes a compelling choice. If, however, clinical reliability and unambiguous management accountability take precedence, it is wise to compare hospitals-grade med-pass performance, staffing ratios, and governance clarity with other area options. In the end, the decision should rest on how well the daily life and care rhythm align with the loved one's social needs and medical requirements.

This part of Covington, Georgia offers a convenient location with easy access to various amenities such as medical facilities including physicians, orthopedic clinics, and a hospital all within close proximity. There are also a variety of dining options nearby ranging from fast food chains like McDonald's and Chick-Fil-A to more upscale restaurants like Kobe Hibachi & Sushi. For those seeking spiritual fulfillment, there are several places of worship in the area catering to different denominations. Additionally, there are pharmacies for easy access to medications and transportation options including an airport for travel needs. Overall, this part of Covington provides a well-rounded community with plenty of options for senior living.

Physicians

• Covington One Medical (0.1 miles)
• Covington Pediatrics (0.1 miles)
• Covington Women's Health Specialists (0.2 miles)
• Newton Orthopedics (0.2 miles)
• Athens Orthopedic Clinic (0.2 miles)
• Interventional Spine Pain Management (0.2 miles)
• Jimmy A. Spivey (0.2 miles)

Restaurants

• Butcher Block (0.2 miles)
• McDonald's (0.5 miles)
• Popeyes Louisiana Kitchen (0.6 miles)
• Kobe Hibachi & Sushi (0.7 miles)
• Chipotle Mexican Grill (0.8 miles)
• Chick-Fil-A (0.9 miles)
• Waffle House (1 miles)

Places of Worship

• Calvary Baptist Church (0.3 miles)
• Sanctuary Ministries (4.5 miles)
• Southern Baptist Convention (4.7 miles)
• Mt Zion Baptist Church (5.4 miles)
• High Point Baptist Church (5.5 miles)
• Doug Hauptman Ministries (7 miles)
• Jehovah's Witnesses (7.6 miles)

Hospitals

• Piedmont Newton (0.3 miles)

Pharmacies

• Walgreens (0.7 miles)
• Carmichael's Pharmacy (0.8 miles)
• CVS Pharmacy (2.4 miles)
• CVS Pharmacy (7 miles)
• Ingles Market (7.7 miles)

Transportation

• Covington Municipal Airport (CVC) (2.1 miles)

Parks

• Georgia International Horse Park (6.5 miles)