Because We Care

Pros

• The reviewers describe Because We Care in Covington as a godsend to families.
• Rodney and his late wife are credited with creating the kindest company they've ever had the pleasure of joining.
• Denise and the office team are praised for effectively scheduling and matching caregivers to clients.
• The company is noted for matching caregivers based on personal needs and compatible personalities, not just filling a slot.
• Because We Care is said to capture the essence of family and the importance of providing the best care to loved ones.
• The care staff and management are described as awesome and supportive through hospitals and rehab experiences.
• The company is described as the absolute best home health company in Covington and surrounding areas.

Cons

• The company has no integrity and provides very bad service.
• The company deserves the karma coming to them.
• Families are advised to install cameras because of trust concerns with the company.
• The caregiving experience with the company is described as hell, indicating severe difficulties.

Review

In a blended set of reviews for a Covington home health provider, readers encounter a striking mix of sharp warnings and heartfelt gratitude. One reviewer opens with a blunt rebuke: "No integrity. Very bad company to service. They deserve the Karma they have coming?..stay tuned. I aksi suggest anyone using this company for elderly or incapacitated family members who can't speak for themselves GET CAMERAS." The warning isn't timid or ambiguous; it's a stark call to future clients to be vigilant and to protect vulnerable loved ones who cannot speak for themselves. The sentiment is echoed in the same breath as a practical reassurance to consider cameras as a safeguard, underscoring the fear and anxiety that can accompany home health services when someone is elderly or otherwise unable to advocate for themselves.

Beyond the sharp warning, the same collection of voices reveals a contrasting, deeply positive thread about the same company, showing how experiences with home care can diverge dramatically within real families' lives. One reviewer recounts a scenario in which a loved one was living in an assisted living facility but still needed help with personal errands and activities they enjoyed. In this account, Rodney - the company's leader - listened carefully to concerns and crafted a plan to assist the parents as needed. While the arrangement was not a full-time caregiving solution, it proved incredibly helpful, providing support precisely when it was required and delivering outcomes that the family described as "Everything worked out great." The message here is one of responsive service that fills gaps in care without unnecessary complication or burden.

Another testimonial paints a story of immense personal strain and resilience, centered on a son diagnosed with a brain stem tumor at age 14 who is now 30. The family describes the rollercoaster of hospital stays and rehab, acknowledging that "the hell we have been thru trying to care for him is not easy" while maintaining full-time jobs and trying to preserve normal family life. In Covington, they found a "GOD send" in Because We Care - the home health provider that came into their home and became a stabilizing presence. They praise not just the caregivers who visit, but the staff and management as a whole, calling them "awesome." The review emphasizes that the team understands the difference between simply filling a schedule and truly caring for a person; as the family puts it, caregivers "earn every penny" because the level of commitment and competence goes beyond merely placing a warm body in a home. Names appear in the narrative - such as Timothy - signifying the personal connections that made the difference for this family.

Across these experiences, a larger portrait emerges: Because We Care in Covington is described by several voices as more than a routine home health company. One of the strongest endorsements declares it to be "the absolute BEST home health company in the Covington and surrounding areas." In this view, Rodney, the owner, together with his late wife, built a company whose values revolve around genuine kindness and family-centered care. Denise and the office team are praised for scheduling excellence and for "matching caregivers to clients" in ways that respect both the personal needs of the family and the personalities of the caregivers. The reviewers emphasize a deliberate distinction: this agency doesn't "stick a warm body in your home," but rather selects caregivers whose skills and dispositions align with what the family requires. The company's mission, they suggest, goes beyond service delivery to embody the "essence of Family" and the central importance of providing the best possible care for loved ones.

Taken together, these reviews present a nuanced, multi-faceted picture of Because We Care. On the one hand, there are loud cautions about integrity and safety that urge families to take precautions and to consider cameras when sensitive decisions involve vulnerable individuals. On the other hand, there are vigorous, grateful testimonies about what the company can accomplish when it matches the right caregiver to the right family, when staff listen and respond, and when leadership - embodied by Rodney and, by extension, the late wife - makes compassion and thoughtful scheduling a foundational practice. The contrast underscores a familiar truth in home health care: effectiveness and peace of mind hinge on trust, communication, and a deep alignment between caregivers, clients, and their families.

Ultimately, the narratives honor the critical role caregivers play in the lives of people facing serious health challenges and aging. They highlight the emotional and logistical complexity of delivering in-home care - from coordinating who visits and when, to ensuring that personal needs are met with sensitivity and competence. The testimonials celebrate a company that at its best seeks to honor family bonds, to treat clients with respect, and to invest in caregivers who bring empathy and reliability into homes. They also remind prospective clients to weigh experiences carefully, to consider safeguards, and to look for a provider that can truly partner with families during difficult, ongoing journeys of care.

This area of Covington, Georgia offers a variety of conveniences for senior living. With several restaurants nearby such as Burger King, KFC, and Firehouse Subs, seniors can easily find dining options. Additionally, there are physicians' offices in close proximity including Donna Groover MD and the Dermatology Center for medical care. For pharmacy needs, Walgreens is conveniently located within 1 mile. Places of worship such as Calvary Baptist Church provide opportunities for spiritual fulfillment. Piedmont Newton Hospital is also nearby for any medical emergencies. The Covington Municipal Airport and Georgia International Horse Park offer transportation options and recreational activities for seniors to enjoy. Overall, this area provides a mix of amenities that cater to the needs of older adults looking for a comfortable and convenient living environment in Covington.

Restaurants

• Burger King (0.1 miles)
• KFC (0.2 miles)
• Firehouse Subs (0.2 miles)
• El Chaparro (0.3 miles)
• The Depot Sports Bar and Grill (0.4 miles)
• Chick-Fil-A (0.5 miles)
• Osake (0.6 miles)

Physicians

• Donna Groover MD (0.4 miles)
• Dermatology Center (0.9 miles)
• Dermatology Center of Newton-Rockdale, PC (0.9 miles)
• East Metro Internal Medicine (0.9 miles)
• Doctors Office (1 miles)
• Georgia Opthalmologists (1.1 miles)
• Georgia Urology (1.2 miles)

Pharmacies

• Walgreens (0.7 miles)
• Carmichael's Pharmacy (2.2 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (5.6 miles)
• Ingles Market (6.3 miles)

Places of Worship

• Calvary Baptist Church (1.2 miles)
• Southern Baptist Convention (3.4 miles)
• Mt Zion Baptist Church (4.5 miles)
• Sanctuary Ministries (4.8 miles)
• High Point Baptist Church (5.6 miles)
• Doug Hauptman Ministries (5.9 miles)
• Living Way World Church (7 miles)

Hospitals

• Piedmont Newton (1.3 miles)

Transportation

• Covington Municipal Airport (CVC) (2.3 miles)

Parks

• Georgia International Horse Park (5.5 miles)

Theaters

• AMC Conyers Crossing 16 (7.8 miles)