Regency Southerncare in Augusta, GA
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2924 Professional Parkway, Augusta, GA 30907
For more information about senior living options: (844) 490-3973
Regency Hospice is consistently available and takes care of all patients' needs. A nurse is always on hand to respond to emergencies. Tiffany B's steady encouragement and care helped the uncle make great improvements. Nurse Jamie goes above and beyond and honors veterans. Elana is kind and caring, making families feel like they are part of the family. Regency Hospice goes above and beyond to ensure loved ones are cared for and receive extra love. Elana and Jamie are there every step of the way. The team is caring and dedicated; it is hard to find a more devoted group. The love and care shown during difficult times is heaven sent. Regency Hospice is a lifesaver for families. The staff are highly qualified and capable. Regency continues to check in on families after care.
They felt they were a bother and that staff never spent more than a few minutes with the patient, often failing to answer questions. They believed more training was needed regarding symptom management because the last two weeks involved significant pain and anxiety, with medications given only when a visitor arrived. They described a lack of compassion and knowledge from the care team, which they said contributed to trauma. They recounted an incident where a nurse and another staff member were laughing as the body was being loaded, calling the timing tacky and disrespectful. They reported that no one reached out after they filled out a survey about the care. They stated they would not advise anyone to use Regency, calling it the worst hospice service they'd ever seen and accusing the team of a lack of care and a focus on death.Regency Southerncare in Augusta is best suited for families seeking hands-on, nurse-led hospice care where availability and personal attention are constant, and where staff view caring for both patient and family as a calling. The team's strength lies in round?the?clock accessibility, with nurses who respond quickly to emergencies and aides who provide practical comfort and daily support. This community is a practical fit for seniors facing advanced illness who require vigilant symptom management and a steady, compassionate presence through difficult transitions. Families that value dignity, respect for veterans, and a warm, family?like care environment consistently find why staff members are remembered as more than caregivers.
Those who should consider alternatives are families demanding absolute continuity of care - same primary nurse across shifts, predictable visitation patterns, and meticulously documented symptom control. If concern centers on variable staffing, delayed medications, or experiences where communication or empathy faltered during critical moments, it is prudent to explore other hospice teams or facilities with tighter continuity guarantees. The most troubling reports describe inconsistent nurse assignments, late visits, and, in some instances, post-death interactions that felt disrespectful, signaling a need for a provider with a firmer continuity model and a consistently compassionate bedside manner.
On balance, the pros are compelling. Multiple families highlight exceptional availability and hands-on support from nurses and CNAs who move and bathe patients, keep them comfortable, and respond in emergencies with genuine care. Staff such as Tiffany, Jamie, and Elana are repeatedly singled out for competence, warmth, and a willingness to treat patients as family. The ability to coordinate complex home-based tasks, maintain clear care plans, and honor veterans' service underscores a depth of training and dedication that translates into real peace of mind for loved ones. When these strengths are present, Regency Southerncare delivers a level of tenderness and competence that can transform a stressful period into one of solace and assurance.
Yet the criticisms cannot be dismissed. A subset of families reports uneven staffing, with gaps in timely visits and questions about whether symptom relief is always prioritized. Instances of perceived insensitivity at critical moments, concerns about how pain and anxiety were managed, and the troubling perception of disrespect around a loved one's death have a disproportionate emotional impact. These experiences suggest that, for some, the care standard is not consistently realized across all shifts or providers, which can undermine confidence in the overall plan. The gap between the best?case testimonials and these negative episodes matters for decision?makers who must choose a partner for end?of?life care.
Prospective purchasers should demand concrete assurances up front: is there a designated primary nurse who will remain with the case, and what is the plan to minimize changeovers? What are the expected response times for urgent calls, especially after hours, and who tracks symptom management to ensure timely adjustments in medications? How will the team coordinate with physicians, social workers, and chaplains, and what is the protocol if a family requests a preferred staff member from past positive experiences? Understanding these elements can convert a potentially uneven experience into a consistently supportive one, and helps align care with the patient's preferences and family expectations.
In conclusion, Regency Southerncare presents a solid, compassionate option for families prioritizing caring, hands-on, nurse-led hospice with a strong track record of personal attention and veteran respect. For households where constant staffing continuity and flawless symptom control are non?negotiable, it is essential to verify that a preferred care team can be assigned and that expectations are clearly set from day one. If the feedback details raise red flags about continuity or post?event sensitivity, it may be wise to compare with alternative hospice providers or nearby programs, but only after securing a transparent continuity plan. The decisive step is a focused, concrete discussion with the intake team to map out a continuity strategy that aligns with the patient's needs and the family's expectations.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Bush (11 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to Regency Southerncare in Augusta, GA, where your loved one's comfort and well-being are our top priorities. Our assisted living community offers a variety of amenities and care services to ensure a fulfilling and enriching lifestyle.
Our spacious dining room provides a welcoming space for residents to enjoy delicious meals prepared by our attentive staff. Each apartment is fully furnished, creating a cozy home-like atmosphere. Residents can also take advantage of our beautiful garden and outdoor spaces, perfect for relaxation or socializing with fellow residents.
We understand the importance of maintaining a clean and organized living environment, which is why we offer thorough housekeeping services to keep each apartment looking its best. Our move-in coordination services aim to minimize stress for new residents and their families during the transition process.
To cater to the needs of our residents, we provide essential care services such as assistance with bathing, dressing, transfers, and medication management. Additionally, we offer coordination with healthcare providers to ensure that each resident receives proper medical attention when needed. For individuals who require special dietary restrictions or a diabetes diet, our staff is trained to accommodate these needs through personalized meal preparation and service.
Transportation arrangements can be made for medical appointments, allowing residents easy access to necessary healthcare treatments. We also welcome scheduled daily activities within our community to keep residents engaged and entertained.
Regency Southerncare is conveniently located near various amenities that enhance the quality of life for our residents. With five cafes nearby, residents can enjoy outings or meet friends for coffee. Parks provide opportunities for outdoor recreation, while nearby pharmacies ensure convenient access to medications. The presence of physicians ensures prompt medical attention if required.
For dining options beyond our facility, there are 47 restaurants nearby offering diverse cuisines suitable for different tastes. Places of worship are also easily accessible for those seeking spiritual fulfillment. Lastly, the proximity of two hospitals gives peace of mind in case urgent medical care is needed.
At Regency Southerncare, we strive to create a supportive and vibrant community where residents can age in place with dignity and compassion. Come and experience our exceptional assisted living services in Augusta, GA.
Regency Southerncare is located at 2924 Professional Parkway, Augusta, GA 30907 in Richmond County, Georgia
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