Regency Southerncare
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2924 Professional Parkway, Augusta, GA 30907
For more information about senior living options: (844) 490-3973
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Regency Hospice is consistently available and attentive to all patient needs, including emergencies. The staff are described as compassionate and as a family?like team that supports both patients and their families. Tiffany B is repeatedly highlighted for steady encouragement and exceptional care. Elana and Jamie are praised for kindness, support, and making the hospice process feel seamless and personal. Regency is portrayed as going above and beyond, delivering dignified, patient?centered care and even honoring veterans. The care teams are professional, dependable, and punctual, with families noting high-quality medical staff and aides. Families report ongoing contact and support even after a loved one's passing, indicating continued care. Nurses and aides are described as gentle, thorough, and focused on the patient's comfort and dignity.
They did not spend more than 10 minutes with her. They did not seem to have time to answer questions. They mishandled turning the patient, causing pain. The care reflected a lack of compassion and knowledge, contributing to trauma. Medications were only given PRN, and the patient received them only when a family member visited; this was unacceptable. The nurse and attendant laughed as the patient was being transported after death, which felt disrespectful. The patient saw about seven different nurses over two weeks, leading to inconsistent care. The family felt like a bother and not adequately supported; follow-up after death was not provided. The last two weeks were marked by significant pain and anxiety, with inadequate symptom management and insufficient training.Regency Hospice appears in these memories as a lifeline for many families facing the most difficult of times. Across a wide range of experiences, the common thread is the sense that Regency staff were often available, compassionate, and deeply invested in both the patient and their loved ones. Several families describe having reliable access to a nurse whenever emergencies arose, with the reassurance of a caring team that could respond quickly and provide reassurance during challenging moments. In these stories, Regency often becomes more than a service; it feels like a trusted extension of the family, stepping in to support and comfort during life's most vulnerable hours.
A number of individuals specifically sing praise for the people who made a difference up close. Tiffany B., highlighted for her warmth and dedication, is repeatedly credited with helping an uncle make meaningful progress, thanks to steady encouragement and attentive care. Jamie, another nurse, is remembered for going above and beyond, and Elana is praised for her kindness in helping to initiate hospice services - so much so that families describe feeling like she helped them become a part of Regency's extended family. The sentiment that "they treat you like family" recurs across many reviews, underscoring a sense that Regency's staff bring not only medical competence but genuine humanity to their roles.
The experiences of spouses and parents illustrate how Regency can function as a stabilizing presence over time. Several accounts speak to long-term involvement - running from a couple of years for a husband to more than a year for a mother - where Regency's medical staff and aides provided not only skilled care but dignity, respect, and personal attention. In these stories, the team can handle complex needs, such as moving a patient or managing bedside care with the precision customers remember, and they are described as a "God-send" or "lifesaver" who offered prayerful, compassionate support during the hardest days. The care feels holistic - professional medical tasks interwoven with emotional support, family inclusion, and ongoing check-ins that extend beyond the patient's passing.
For families navigating the end of life, Regency is depicted as consistently responsive and reassuring, with on-call availability that helps caregivers feel less alone. The narratives emphasize not only the clinical aspects of hospice work but also the emotional impact: staff who recognize veterans' service, staff who bath and care for patients with gentleness, and a system that tries to honor patient and family wishes. The appreciation for staff members who made the patient's experience dignified and comforting shines through, and several testimonials recall specific individuals who became trusted touchstones - people who through their patience, attentiveness, and steady presence helped families feel seen and supported during unimaginable times.
Yet, not all experiences shared here align with that positive resonance. A poignant portion of the collection describes serious concerns about symptom management and communication. One review from a hospice nurse with decades of experience details a troubling two-week period for a dear friend, where pain management seemed insufficient and medications were not promptly available, leaving the patient anxious and uncomfortable. The account calls for more comprehensive training in symptom management, highlighting the need for timely PRN dosing and proactive comfort measures when a patient is clearly in distress. This perspective underscores that even respected, compassionate teams can face real gaps in care, particularly around complex symptom control at the end of life.
There is also a lengthy, highly charged critique from another family whose experience did not reflect the warmth and reliability described by others. This reviewer recounts distressing impressions of inadequate staffing, inconsistent nurse assignments, and delays in care - along with a distressing sequence of events during a mother's final days that included insufficient pain and anxiety relief, turnover in nursing staff, and a sense that the patient's concerns were not adequately addressed. The report describes missed opportunities for timely visits, delayed administration of medications, and a lack of clear communication with family members who were hoping for steadier involvement. The most painful memories center on perceived disrespect at the moment of death and afterward, including the impression that staff did not convey appropriate empathy or follow-up afterward, leaving the family feeling unheard and traumatized. The reviewer ultimately states they would avoid Regency for future hospice needs and expresses deep harm from the experience.
Taken together, these reviews present a picture of Regency Hospice as a company capable of extraordinary compassion and professional competence for many families, with numerous testimonies to individualized attention, hands-on care, and a sense of family belonging created by dedicated nurses and aides. They also reveal that even in organizations with a strong track record of kindness and reliability, experiences can diverge markedly. When a team consistently shows up with empathy, skill, and a willingness to collaborate with families, the impact can be profound - turning a frightening crossing into a supported, dignified journey. Conversely, when communication falters, symptoms aren't managed promptly, and staff turnover disrupts continuity of care, the consequences can be deeply painful and lasting.
For anyone considering Regency Hospice, these stories suggest two takeaways. First, the quality of care can be extraordinary, especially when you have a cohesive team that includes nurses who connect with patients and families, aides who provide respectful personal care, and coordinators like Elana who help families navigate the process. Second, it's important to engage early and stay proactive about symptom management, medication plans, and clear, ongoing communication. Asking about who will be on the care team, how often they will visit, how medication needs will be addressed, and how concerns will be escalated can help ensure that the care plan aligns with the patient's wishes and the family's needs.
In the end, Regency Hospice is a service that has deeply touched many lives in meaningful, memorable ways, while also facing the challenges inherent in delivering end-of-life care. The voices here - from gratitude for extraordinary acts of kindness to heartbreak over perceived lapses - collectively illuminate the complexities of hospice work: a human-centered vocation that rests on the dual pillars of technical competence and compassionate presence.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Bush (11 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to Regency Southerncare in Augusta, GA, where your loved one's comfort and well-being are our top priorities. Our assisted living community offers a variety of amenities and care services to ensure a fulfilling and enriching lifestyle.
Our spacious dining room provides a welcoming space for residents to enjoy delicious meals prepared by our attentive staff. Each apartment is fully furnished, creating a cozy home-like atmosphere. Residents can also take advantage of our beautiful garden and outdoor spaces, perfect for relaxation or socializing with fellow residents.
We understand the importance of maintaining a clean and organized living environment, which is why we offer thorough housekeeping services to keep each apartment looking its best. Our move-in coordination services aim to minimize stress for new residents and their families during the transition process.
To cater to the needs of our residents, we provide essential care services such as assistance with bathing, dressing, transfers, and medication management. Additionally, we offer coordination with healthcare providers to ensure that each resident receives proper medical attention when needed. For individuals who require special dietary restrictions or a diabetes diet, our staff is trained to accommodate these needs through personalized meal preparation and service.
Transportation arrangements can be made for medical appointments, allowing residents easy access to necessary healthcare treatments. We also welcome scheduled daily activities within our community to keep residents engaged and entertained.
Regency Southerncare is conveniently located near various amenities that enhance the quality of life for our residents. With five cafes nearby, residents can enjoy outings or meet friends for coffee. Parks provide opportunities for outdoor recreation, while nearby pharmacies ensure convenient access to medications. The presence of physicians ensures prompt medical attention if required.
For dining options beyond our facility, there are 47 restaurants nearby offering diverse cuisines suitable for different tastes. Places of worship are also easily accessible for those seeking spiritual fulfillment. Lastly, the proximity of two hospitals gives peace of mind in case urgent medical care is needed.
At Regency Southerncare, we strive to create a supportive and vibrant community where residents can age in place with dignity and compassion. Come and experience our exceptional assisted living services in Augusta, GA.
Regency Southerncare is located at 2924 Professional Parkway, Augusta, GA 30907 in Richmond County, Georgia
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