Place At Martinez in Augusta, GA
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409 Pleasant Home Road, Augusta, GA 30907
For more information about senior living options: (844) 490-3973
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The facility was clean and calm, with friendly staff. The staff were great and very courteous. The rehab team is spectacular. The Place at Martinez was great for rehab; everyone was nice and kind and took good care of her. The building is clean, and the front office staff are professional. The staff went above and beyond in providing care.
The smell is absolutely overwhelming. They make visitors drive around to the back instead of using the front door, which feels extremely unprofessional. The baseboards have never been washed. On multiple occasions, meals were forgotten for residents. The call button system seems useless and nurses respond very slowly. A nurse rudely pressured a resident to swallow a large amount of pills and was unprofessional and unkind. The majority of staff are rude, hostile, and lack compassion or attentiveness. Residents have not been bathed or helped to walk, and staff show attitudes or do not answer calls. The facility is dirty and outdated, with roaches and safety concerns. Medicaid paperwork was not filed correctly, leading to a resident being dumped at the hospital or refused back to the facility.Place At Martinez in Augusta is best suited for families who can actively supervise care and advocate for basic needs, and for residents who enter rehab with the expectation of tangible progress in a relatively short period. The facility presents as an older, large campus with intermittently strong rehab staff and some courteous front-line workers, but overall reliability hinges on staffing luck and leadership on any given day. For families prioritizing visible rehab outcomes and straightforward, hands-on involvement, this community can deliver moments of competence - yet those moments are not consistently guaranteed.
Those who should consider alternatives include families that cannot tolerate fluctuating care quality, persistent communication gaps, or potential safety concerns. Widespread dissatisfaction appears in many reviews, with repeated reports of missed meals, delayed or absent call-bell responses, rude or inattentive behavior from staff, and troubling hygiene lapses. The combination of understaffing, turnover in leadership, and aging facilities makes this a risky pick for long-term placement, memory-care challenges, or situations requiring dependable daily routines and timely medical responsiveness.
On the upside, the strongest redeeming feature is the rehabilitation team in places where it is present. When the rehab staff and therapists are engaged, progress can be meaningful, and some residents show improved mobility and function. A handful of reviewers praise friendly, courteous front-desk personnel and the social worker, suggesting that the facility can be responsive and supportive in the right moments. In these glimpses, residents receive attentive attention during therapy sessions, and communication with families improves, which can make a tangible difference in short-stay rehab outcomes.
The dominant counterweight is a long list of core failings that repeatedly surface across reviews. Understaffing is a persistent theme, leading to overworked CNAs and nurses who appear to "do the bare minimum" or be slow to respond. Instances where residents were not bathed, left without clothes, or not properly monitored for safety recur, as do concerns about medication management and alarming lapses in basic care. The building itself is described as old and outdated, with reports of roaches and dirty conditions in some areas, and administrative communication is frequently called into question. These patterns create real safety and dignity concerns that cannot be dismissed.
Pro and con dynamics do not fully cancel each other out; they simply set a high bar for decision-makers. The occasional quality care and visible rehab gains are outweighed by the risk of neglect and inconsistent oversight. When a facility's weakness is not just one department but the overall care culture - where administration, nursing leadership, and frontline staff are perceived as misaligned or unresponsive - the likelihood of sustained success for a long-term resident diminishes. For families prioritizing predictable, compassionate, and clean care with reliable daily routines, the negatives here are too heavy to ignore.
Bottom line: Place At Martinez should be approached with a clear plan for vigilant, ongoing oversight and a readiness to relocate if care deteriorates. Prospective families should insist on detailed, current performance data - staffing ratios, incident logs, meal delivery records, and privacy for private conversations with frontline caregivers. Before committing, tour the facility with questions about nursing leadership, weekend staffing, and steps taken when a resident misses meals or experiences a delayed response. If the goal is reliable daily care and consistently compassionate treatment, it is prudent to explore other Augusta communities with stronger staffing stability, better dining and hygiene records, and a proven track record of steady administrative accountability.
100 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Bush (11 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Place At Martinez is an assisted living community located in Augusta, GA. This vibrant community offers a plethora of amenities and care services to ensure a comfortable and fulfilling lifestyle for its residents.
The community features a beauty salon where residents can pamper themselves and maintain their personal style. Cable or satellite TV is available in each resident's room for their entertainment needs. Community operated transportation is provided for easy access to nearby destinations, including doctors' appointments. A computer center allows residents to stay connected with loved ones and engage in online activities.
Residents can enjoy delicious meals in the dining room, which offers restaurant-style dining. Special dietary restrictions are accommodated to meet each resident's unique needs. For physical fitness, there is a fitness room equipped with exercise equipment. The fully furnished living spaces provide comfort and convenience.
Recreational activities are abundant at Place At Martinez. Residents can indulge in gaming activities or relax in the garden. A small library provides opportunities for reading and intellectual stimulation. The wellness center caters to the overall well-being of residents through various programs and services.
Care services include 24-hour call system and supervision, as well as assistance with daily living activities such as bathing, dressing, and transfers. Medication management ensures that residents receive their prescribed medications on time. A mental wellness program promotes emotional well-being.
For convenience, move-in coordination is provided to assist new residents during the transition process. Housekeeping services ensure that living spaces are clean and tidy at all times. Transportation arrangements are made not only for medical needs but also for other outings or errands.
The surrounding area offers numerous amenities within close proximity to the community. There are cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals nearby.
At Place At Martinez, residents can enjoy a fulfilling lifestyle with top-notch amenities and compassionate care services in a warm and inviting environment.
Place At Martinez is located at 409 Pleasant Home Road, Augusta, GA 30907 in Richmond County, Georgia
Place At Martinez on seniors.fyi includes 6 photos including images showing outdoors, interior, bedroom, parking, accessibility, building, architecture, trees, and more.
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Interior
Outdoors
Bedroom
Trees
Closet
Wheelchair
