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Place At Martinez in Augusta, GA

Place At Martinez is a nursing home community in Augusta, GA.

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Place At Martinez in Augusta, GA

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  • Interior

    A small Yorkshire Terrier looking adorable while being held.

  • Outdoors

    A photo of The Place at Martinez showing its grand entrance with large columns.

  • Bedroom

    A simple, neatly made bed with light bedding in a minimalist room.

  • Trees

    A view of a quiet residential street with parked cars and surrounding greenery.

  • Closet

    An empty wooden closet with a hanging rod, showcasing minimalist storage.

  • Wheelchair

    A person in a wheelchair is approaching a vehicle in a parking area.

409 Pleasant Home Road, Augusta, GA 30907

For more information about senior living options: (866) 208-4318

2.8 from 111 reviews
5 stars
27
4 stars
18
3 stars
15
2 stars
13
1 stars
38

Overall Review of Place At Martinez

caveat 6 reviews mention this

Care responsiveness is a concern

Residents and families describe delays and difficulty getting help when they call.

Some reviews complain that help does not arrive quickly when a resident needs urgent assistance, including long waits tied to the call button. Others describe trouble reaching staff by phone, or getting help without repeated attempts. A separate review says communication can be hard at times, while another describes staff as available for needs during rehab. Even with a few positive experiences, multiple families question whether residents get timely, hands-on support.

caveat 4 reviews mention this

Staffing and coverage feel uneven

Several reviews point to understaffing or strained coverage.

Multiple reviews describe CNAs or nurses being overworked, unstaffed, or passive in how much care they provide. One reviewer says staff seemed to cover gaps by overworking themselves due to subpar staffing. Another describes heavy reliance on PRN staff and a turnover pattern that affected clinical care. A few reviews are more reassuring about staffing, but the overall repeated theme is inconsistent coverage and follow-through.

caveat 12 reviews mention this

Cleanliness and odors are mixed

Reviews are split on cleanliness, with multiple complaints about odors and pests.

Some visits are described as clean and open, with residents kept calm and staff described as friendly during those times. Other reviews strongly criticize the facility’s cleanliness, citing overwhelming smells, unwashed surfaces, and a dirty or outdated environment. Several reviews mention roaches and a filthy condition serious enough to call for outside intervention. Even where a review says the building looked clean, it also raises concerns about clinical care, suggesting cleanliness alone may not address other worries families have.

caveat 5 reviews mention this

Food quality draws criticism

Multiple reviews say the food experience falls short.

Several reviews describe food as awful, cold, or unappetizing, including meals that repeatedly included disliked items. One review also connects food to strong negative sensory impressions. Another says food needs upgrading desperately. While at least one family describes being able to choose from a meal variety in the dining hall, the more repeated pattern in reviews is dissatisfaction with taste and overall meal quality.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 100 resident community capacity 100 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Bush (11 miles away) Bush (11 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • Waffle House (0.5 miles)
  • Five Guys Burgers & Fries (0.6 miles)
  • First Watch (0.6 miles)
  • Wife Saver (0.8 miles)
  • McDonald's (0.9 miles)
  • Sunrise Grill (0.9 miles)
  • California Dreaming (0.9 miles)

Physicians

  • David W Blackstock (0.7 miles)
  • Ryan Thomas Smith (1.6 miles)
  • Reginald A Pilcher Pc (1.7 miles)
  • Ross-Douglas Brandi K MD - Doctors Hospital of Augusta (1.8 miles)
  • Jay Patel, MD (1.8 miles)
  • Augusta Orthopedic & Sports Medicine Specialists PC (1.8 miles)
  • Colon-Santini Juan L MD Faap (1.8 miles)

Cafes

  • Starbucks (0.8 miles)
  • Starbucks (1.1 miles)
  • Panera Bread (1.3 miles)
  • Starbucks (1.7 miles)
  • Starbucks (2.6 miles)

Pharmacies

  • CVS Pharmacy (0.9 miles)
  • Walgreens (1.2 miles)
  • Walgreens (1.9 miles)
  • Miller, Aubrey Neal (1.9 miles)
  • CVS Pharmacy (2.5 miles)
  • Walgreens (2.6 miles)
  • Walgreens (2.7 miles)

Places of Worship

  • Abilene Baptist Church (1.4 miles)
  • Stevens Creek Church (2.7 miles)

Hospitals

  • Doctors Hospital Of Augusta (1.9 miles)
  • Davita Kidney Care (3.5 miles)

Parks

  • Lakeside Park (2.5 miles)

Theaters

  • GTC Riverwatch 12 Cinemas (3.5 miles)

Transportation

  • Daniel Field Airport (DNL) (3.6 miles)

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