Place At Martinez

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  • Interior

    A small Yorkshire Terrier looking adorable while being held.

  • Outdoors

    A photo of The Place at Martinez showing its grand entrance with large columns.

  • Bedroom

    A simple, neatly made bed with light bedding in a minimalist room.

  • Trees

    A view of a quiet residential street with parked cars and surrounding greenery.

  • Closet

    An empty wooden closet with a hanging rod, showcasing minimalist storage.

  • Wheelchair

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Place At Martinez

409 Pleasant Home Road, Augusta, GA 30907

For more information about senior living options: (844) 490-3973

1.7 from 15 reviews
5 stars
1
4 stars
0
3 stars
2
2 stars
3
1 stars
9

Skilled Nursing Facility

Overall Review

Pros

  • pro The facility is described as very clean and bright, which contributes to a welcoming atmosphere for residents.
  • pro Some staff members, particularly the nursing assistants, exhibit true care and concern for the residents.
  • pro The front office staff is noted to be professional and friendly in their interactions with family members.
  • pro There appear to be a variety of meal options available for residents, accommodating different dietary preferences.
  • pro One reviewer expressed satisfaction with the care provided over an extended period, highlighting the dedication of staff during their loved one's three-year stay.

Cons

  • pro The staff exhibited a lack of compassion and were described as some of the rudest individuals the reviewer had ever encountered.
  • pro There were reports of small roaches, dated facilities, and overall dirtiness, leading to concerns about hygiene and care for residents.
  • pro The nursing home failed to complete necessary Medicaid paperwork, resulting in complications for a resident’s return after hospitalization.
  • pro Patients frequently experienced neglect, with one resident receiving only one shower during an 11-day stay and bed sheets not being changed for over a week.
  • pro Some staff members displayed laziness and unprofessional behavior, contributing to a lack of proper monitoring and care for the residents.
  • pro Residents reported that the food quality was poor and often served cold or not according to dietary preferences.
  • pro There were complaints about bugs in the facility, worsening the residents' living conditions.
  • pro The clinical care provided by nursing staff was criticized heavily as inadequate, particularly pointing out issues with high turnover rates among clinical staff affecting patient care quality.
  • pro Personal belongings belonging to residents were reportedly lost or thrown away without communication from administration, causing distress for families.
  • pro One reviewer described how their loved one’s shoes went missing due to negligence on the part of the staff without appropriate follow-up or communication regarding needs.

Review

The reviews of a particular nursing home facility reveal a troubling and concerning picture of the care and conditions residents experience at this establishment. Many reviewers express their profound dissatisfaction with the level of care provided, often describing the staff as indifferent, overwhelmed, and poorly trained. A common thread in these narratives is the lack of compassion shown by employees towards residents who are in desperate need of support and understanding. Elderly individuals suffering from conditions such as dementia require not only medical care but also emotional support; yet many families report that staff members exhibit rudeness and neglect rather than empathy.

One reviewer specifically highlights an appalling lack of responsiveness to basic needs, reporting that their friend received only one shower during an 11-day stay, despite repeated requests. The inadequate hygiene practices were compounded by unkempt living conditions; dirty bed linens remained unchanged for days, contributing to an overall atmosphere of neglect. Deteriorating facilities seem to be another significant issue—descriptions of roaches and outdated furnishings paint a disturbing picture that raises concerns about the safety and comfort of residents. These reviews suggest systemic problems with maintaining cleanliness and a proper living environment.

Compounding the disappointment felt by family members is the hit-or-miss nature of client-to-staff ratios, which results in caregiving being inconsistent at best. Many reviewers note they encountered dedicated nursing assistants who genuinely cared for residents but lament that they were overworked due to staffing shortages or turnover among clinical personnel. Such instability appears to create an environment where essential services are compromised, forcing caregivers to make do with insufficient resources while trying to provide quality care. Unfortunately, this leads some families into despair when they see their loved ones receiving subpar treatment.

Additionally, there appears to be significant administrative incompetence within the facility’s management structure. One family recounted how improper Medicaid paperwork resulted in their grandmother being sent away from the nursing home upon hospitalization—a heart-wrenching situation exacerbated by a complete lack of communication from the administration regarding her impending discharge plan. Inconsistent procedures and downright negligence in communicating important information leave families feeling frustrated and powerless while navigating complex healthcare systems for their loved ones.

Despite some positive mentions regarding cleanliness or friendly front office staff interactions, these isolated instances don’t outweigh the overwhelmingly negative experiences shared by former residents’ families. Multiple individuals implored others not to trust promotional materials that depict an idealized version of life in this nursing home; reality seems harshly different on-site than what marketing suggests. The anguish experienced by those seeking help for vulnerable family members highlights a critical disconnect between expectations set by administrative oversight versus actual operational practices on a day-to-day basis.

Conversely, there are generally favorable accounts from some families who appreciate various aspects not shared in other reviews—like cleanliness or social engagement opportunities for their relatives—indicating there may be pockets within this facility where genuine care exists amidst widespread issues reported elsewhere. Nonetheless, caution is warranted: As difficult as it may be for families needing assistance with eldercare, numerous testimonies suggest exercising diligence when considering placements in such homes; ongoing advocacy and regular visits appear imperative if they choose this path for their dearly beloved seniors facing challenging health battles ahead.

Features

Housing

  • 100 resident community capacity 100 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Bush (11 miles away) Bush (11 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Place At Martinez is an assisted living community located in Augusta, GA. This vibrant community offers a plethora of amenities and care services to ensure a comfortable and fulfilling lifestyle for its residents.

The community features a beauty salon where residents can pamper themselves and maintain their personal style. Cable or satellite TV is available in each resident's room for their entertainment needs. Community operated transportation is provided for easy access to nearby destinations, including doctors' appointments. A computer center allows residents to stay connected with loved ones and engage in online activities.

Residents can enjoy delicious meals in the dining room, which offers restaurant-style dining. Special dietary restrictions are accommodated to meet each resident's unique needs. For physical fitness, there is a fitness room equipped with exercise equipment. The fully furnished living spaces provide comfort and convenience.

Recreational activities are abundant at Place At Martinez. Residents can indulge in gaming activities or relax in the garden. A small library provides opportunities for reading and intellectual stimulation. The wellness center caters to the overall well-being of residents through various programs and services.

Care services include 24-hour call system and supervision, as well as assistance with daily living activities such as bathing, dressing, and transfers. Medication management ensures that residents receive their prescribed medications on time. A mental wellness program promotes emotional well-being.

For convenience, move-in coordination is provided to assist new residents during the transition process. Housekeeping services ensure that living spaces are clean and tidy at all times. Transportation arrangements are made not only for medical needs but also for other outings or errands.

The surrounding area offers numerous amenities within close proximity to the community. There are cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals nearby.

At Place At Martinez, residents can enjoy a fulfilling lifestyle with top-notch amenities and compassionate care services in a warm and inviting environment.

Nearby Places of Interest

Restaurants

  • Waffle House (0.5 miles)
  • Five Guys Burgers & Fries (0.6 miles)
  • First Watch (0.6 miles)
  • Wife Saver (0.8 miles)
  • McDonald's (0.9 miles)
  • Sunrise Grill (0.9 miles)
  • California Dreaming (0.9 miles)

Physicians

  • David W Blackstock (0.7 miles)
  • Ryan Thomas Smith (1.6 miles)
  • Reginald A Pilcher Pc (1.7 miles)
  • Ross-Douglas Brandi K MD - Doctors Hospital of Augusta (1.8 miles)
  • Jay Patel, MD (1.8 miles)
  • Augusta Orthopedic & Sports Medicine Specialists PC (1.8 miles)
  • Colon-Santini Juan L MD Faap (1.8 miles)

Cafes

  • Starbucks (0.8 miles)
  • Starbucks (1.1 miles)
  • Panera Bread (1.3 miles)
  • Starbucks (1.7 miles)
  • Starbucks (2.6 miles)

Pharmacies

  • CVS Pharmacy (0.9 miles)
  • Walgreens (1.2 miles)
  • Walgreens (1.9 miles)
  • Miller, Aubrey Neal (1.9 miles)
  • CVS Pharmacy (2.5 miles)
  • Walgreens (2.6 miles)
  • Walgreens (2.7 miles)

Places of Worship

  • Abilene Baptist Church (1.4 miles)
  • Stevens Creek Church (2.7 miles)

Hospitals

  • Doctors Hospital Of Augusta (1.9 miles)
  • Davita Kidney Care (3.5 miles)

Parks

  • Lakeside Park (2.5 miles)

Theaters

  • GTC Riverwatch 12 Cinemas (3.5 miles)

Transportation

  • Daniel Field Airport (DNL) (3.6 miles)

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