Legacy Ridge At Alpharetta

Pros

• The staff at Legacy Ridge at Alpharetta is described as loving and caring, providing excellent support for residents with dementia.
• Residents engage in a variety of activities in the memory care unit, including games and physical therapy, which help keep them active and engaged.
• Charter Senior Living of Alpharetta is praised for its clean, well-maintained environment and friendly, attentive staff who make residents feel at home.
• The accommodations at Charter Senior Living are noted to be nice and spacious, suitable for couples or individuals.
• Visitors appreciate the competitive pricing offered by Charter Senior Living for the quality of care provided.

Cons

• The caregivers at Legacy Ridge at Alpharetta allowed the resident to sleep on the floor and neglected basic hygiene, leaving them in urine-stained bedding and missing meals and medications.
• Staff at Legacy Ridge lacked knowledge and understanding of dementia and Alzheimer's, showing little patience or empathy towards the residents.
• The small square footage of the living space at Legacy Ridge made it difficult for potential residents to fit their furniture, raising concerns about storage and comfort.
• At Alto Senior Living of Alpharetta, there was insufficient parking for visitors, and the facility did not have an adequate caregiver-to-resident ratio or dedicated caregivers.
• Despite a pleasant tour experience at Charter Senior Living of Alpharetta, concerns about sufficient caregiver attention were raised, suggesting that staff may not be as hands-on as needed.

Review

Legacy Ridge at Alpharetta has garnered a range of opinions and experiences from families entrusting their loved ones to its memory care services. While some reviewers praised the facility for its caring environment, others expressed serious concerns about the quality of care received, leading to feelings of regret for choosing this particular establishment.

One family shared a particularly troubling experience after moving their loved one to the memory center of Legacy Ridge. They reported that caregivers (in what should be a safe and supportive environment) allowed their family member to sleep on the floor and found him lying in his own urine late into the afternoon. This lack of attention was further compounded by missed meals and delayed medication administration, indicating a profound failure in meeting basic standards of care. The reviewer emphasized that staff appeared to lack sufficient knowledge and empathy regarding dementia and Alzheimer’s disease, ultimately leaving them deeply dissatisfied with their decision to seek help at Legacy Ridge.

In stark contrast, another review highlighted a positive experience with the same facility. This reviewer felt assured by the loving and attentive care provided to her husband who had dementia. She noted how important it is for families looking at memory care options to prioritize caregiver quality over superficial aesthetics like building appearance. Her encouraging remarks suggested that former negative experiences had led her family back to Legacy Ridge with renewed confidence—this time focusing on staff training, including techniques taught through Teepa Snow’s renowned programs on dementia care.

Several reviews pointed out the physical environment of Legacy Ridge as well. One reviewer remarked how she initially fell in love with Legacy Ridge during her tour but experienced concerns regarding living space limitations. The small apartment size left little room for personal furnishings, which could be seen as a significant drawback when making such an impactful decision about living arrangements for loved ones. However, despite these spatial limitations, many visitors appreciated how personable and friendly the staff was throughout their tours.

Continuing with themes of care quality and programming, one family shared their satisfaction with activities designed specifically for residents within memory care units. Social events included games like bingo and therapeutic activities aimed at keeping residents engaged mentally and physically—a notable commitment from the facility towards maintaining cognitive health among its residents. They praised how televisions were tuned into nostalgic shows instead of distressing news programs, which could negatively impact individuals dealing with cognitive decline.

However, amidst glowing reviews were also candid mentions regarding similar facilities in the area when comparing environments for assisted living cases or memory care needs. Reviews detailed visits made to Alto Senior Living—where logistical issues like limited parking space were noted—as well as Charter Senior Living—a facility gaining accolades for cleanliness and attentive service but ultimately raising questions around caregiver-to-resident ratios compared to what visitors hoped to see.

Ultimately, these mixed reviews paint a multifaceted portrait of Legacy Ridge at Alpharetta while highlighting important considerations families face in selecting an appropriate senior living community: Caregiver empathy and experience are paramount; social engagement programs can significantly contribute positively to daily life; physical capacities must align with expectations; however emotional attachments often weigh heavily on families deciding where best to place their loved ones amidst challenging circumstances presented by conditions like dementia or Alzheimer’s disease.

Restaurants

• McDonald's (0.1 miles)
• Andy's Frozen Custard (0.6 miles)
• Loyal Q And Brew (0.6 miles)
• Rumi's Kitchen (0.8 miles)
• CRU Food & Wine Bar (0.8 miles)
• Chick-Fil-A (1 miles)
• Volcano Asian Bistro (1.6 miles)

Physicians

• Dunwoody Pediatrics - Alpharetta (0.3 miles)
• Preston Ridge Dermatology (0.5 miles)
• Modern Ob/Gyn (1.1 miles)
• MRI & Imaging of North Fulton (2.9 miles)
• Alpharetta Pediatrics (3.1 miles)
• Resurgens Orthopaedics (3.4 miles)
• Thomas Eye Group - Roswell Office (3.4 miles)

Places of Worship

• North Point Community Church (0.6 miles)
• St Brigid Catholic Church (3 miles)
• Perimeter Church (5.3 miles)
• Sri Krishna Vrundavana (5.8 miles)

Theaters

• Regal Avalon (0.9 miles)
• AMC DINE-IN North Point Mall 12 (2.3 miles)
• Regal Medlock Crossing & RPX (5.2 miles)

Pharmacies

• Walgreens (1.5 miles)
• Walgreens (2 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (3.1 miles)

Cafes

• Starbucks (1.7 miles)
• Panera Bread (2.3 miles)
• Starbucks (2.4 miles)
• Starbucks (3 miles)
• Starbucks (3.6 miles)
• Starbucks (4.6 miles)
• Alchemist Trading Co. (5.3 miles)

Parks

• Union Hill Park (2.5 miles)
• Big Creek Greenway Trailhead (5.5 miles)
• Fowler Park (6.5 miles)
• Peachtree Corners Town Green (6.7 miles)

Hospitals

• North Fulton Hospital Cancer Center (3.3 miles)
• North Fulton Regional Hospital (3.3 miles)
• Emory Johns Creek Hospital (4.9 miles)