Addington Place of John’s Creek

Pros

• The staff at Addington Place of John's Creek is consistently described as friendly, helpful, and attentive, providing excellent customer service to residents and families alike.
• Many reviewers appreciate the cleanliness and well-maintained environment of the facility, noting that it contributes positively to their loved ones' living experience.
• The activities director receives high praise for organizing engaging activities and keeping residents active and involved in a small community setting.
• Several family members highlight the compassionate care their loved ones received during difficult times, with staff offering support and understanding.
• Residents enjoy a variety of outdoor spaces and gardens available for memory care activities, enhancing their overall quality of life.
• Reviewers express gratitude for the personalized attention given to dietary needs, with staff accommodating specific requests from residents.
• Families commend the communication from management, particularly noting how leadership is involved in addressing concerns promptly and satisfactorily.
• The layout of the facility is appreciated for its home-like atmosphere, making it easier for seniors with dementia to adjust and feel comfortable.

Cons

• The facility has experienced management changes and staff turnover, raising concerns about the overall experience for residents.
• The previous activities director was not effective, and there is a need for more staffing in the memory care unit.
• Residents have been left unattended for extended periods, leading to dissatisfaction with the level of care.
• While some staff members are friendly, others have been reported as uncaring, particularly in the wellness department.
• There have been complaints about poor communication regarding residents' needs and finances being discussed inappropriately among staff and families.
• The quality of food has declined significantly, contributing to a negative dining experience for residents.
• Instances of residents going without personal care (such as showers) for prolonged durations have raised serious concerns about hygiene standards.
• The new director appears less engaged than their predecessor, leading to further dissatisfaction among families and staff alike.
• There were reports of privacy violations regarding sensitive resident information being disclosed among other residents and families.
• Some families felt that the costs associated with the facility are too high given the quality of care currently provided.

Review

Addington Place of John's Creek has garnered a diverse array of reviews from families navigating the care needs of their loved ones. Perspectives vary significantly, influenced by factors such as management changes, staffing levels, and personal experiences with the facilities and staff. A common theme among reviews is concern over recent leadership transitions, including alterations in senior management and staffing dynamics. Families express apprehension regarding how these changes may impact the quality of care their loved ones receive.

The activities director at Addington Place has been highlighted positively by several reviewers. Despite operating within a smaller facility, many have noted her efforts to maintain engaging activities for residents with memory care needs. Families appreciate her commitment to creating a vibrant atmosphere, especially given that engaging memory care residents can be a challenge. There are lingering worries about her potential departure since she is one of the key personnel that families feel strongly contributes to their loved ones' well-being.

While some reviews commend the cleanliness and friendliness of the staff, others indicate serious deficiencies in attention to residents’ needs—particularly in memory care units where heightened attention is critical. Accounts mention instances where residents went days without any engagement or necessary assistance, raising concerns about adequate staffing levels in these specialized areas. The contrasts in experiences suggest that while some families had satisfactory interactions with staff who were responsive to dietary restrictions and personal preferences, others were left feeling unheard or neglected.

Reviews reflect mixed feelings about the overall value for money provided by Addington Place. Families appreciate aspects like clean dining areas and friendly nurses but express disappointment with food quality and meal options available for residents. The high cost versus perceived declining service appears to be a significant point of contention among families considering this community for their loved ones.

Some family members conveyed that staff exhibited compassion and dedication during difficult times, particularly when dealing with end-of-life care situations. Personal accounts illustrate staff going above and beyond to support both residents during transitions as well as family members grappling with emotional challenges associated with placing loved ones in assisted living environments. Positive mentions highlight effective communication from executive directors who addressed concerns rapidly and satisfactorily.

However, contrasting reviews reveal frustrations related to poor management practices that have surfaced following recent leadership changes at Addington Place. Some clients reported hearing about privacy breaches concerning sensitive resident information shared among employees or between families within the community—a troubling breach of trust that could understandably deter prospective residents from choosing this facility. As such discrepancies came into light alongside reports of service decline post-management transition, it becomes evident how fragile rapport can be between caregivers and families in these settings.

In conclusion, Addington Place of John's Creek presents an intricate picture characterized by both commendable attributes and considerable challenges facing its operational model today. While several reviewers express gratitude towards numerous staff members who demonstrate genuine kindness towards residents daily—even providing tailored support during delicate situations—the overarching concerns regarding administrative stability weigh heavily on future considerations for potential inhabitants seeking long-term homes for their family members battling chronic conditions like dementia or Alzheimer’s disease.

This part of Johns Creek, Georgia, offers a convenient and diverse array of amenities for senior living. With multiple pharmacies nearby such as CVS and Walgreens, accessing necessary medications is easy. There are also various dining options including Chick-Fil-A, Wendy's, and more, providing a variety of choices for meals. In terms of recreational activities, several parks like Union Hill Park and Chattahoochee Pointe Park offer opportunities for outdoor enjoyment. Additionally, there are hospitals such as Emory Johns Creek Hospital within close proximity for any medical needs. For spiritual nourishment, places of worship like North Point Community Church and St Brigid Catholic Church are readily accessible. Overall, this area provides a well-rounded environment with essential services and leisure options for seniors to enjoy a comfortable lifestyle.

Pharmacies

• CVS Pharmacy (0.3 miles)
• Walgreens (1.2 miles)
• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (2.6 miles)
• Walgreens (3.1 miles)
• CVS Pharmacy (3.4 miles)

Restaurants

• Chick-Fil-A (1.2 miles)
• Wendy's (1.2 miles)
• McDonald's (1.8 miles)
• Mangia Ristorante & Pizzeria (1.9 miles)
• Loyal Q And Brew (2.1 miles)
• Andy's Frozen Custard (2.2 miles)
• McDonald's (2.7 miles)

Parks

• Union Hill Park (2.2 miles)
• Big Creek Greenway Trailhead (4.8 miles)
• Chattahoochee Pointe Park (5.3 miles)
• Fowler Park (5.9 miles)
• Peachtree Corners Town Green (6 miles)

Hospitals

• Emory Johns Creek Hospital (2.2 miles)
• North Fulton Hospital Cancer Center (6 miles)
• North Fulton Regional Hospital (6 miles)

Cafes

• Starbucks (2.2 miles)
• Alchemist Trading Co. (3.6 miles)
• Starbucks (3.7 miles)
• Panera Bread (3.9 miles)
• Panera Bread (4.7 miles)
• Starbucks (4.8 miles)
• Starbucks (5.4 miles)

Physicians

• May River Dermatology (2.4 miles)
• Preston Ridge Dermatology (2.8 miles)
• Dunwoody Pediatrics - Alpharetta (2.9 miles)
• Pandya Medical Center (3 miles)
• Internal Medicine Associates of John Creek (3.2 miles)
• Modern Ob/Gyn (3.8 miles)
• River Parc Internal Medicine (4.5 miles)

Places of Worship

• North Point Community Church (2.6 miles)
• Perimeter Church (3.8 miles)
• St Brigid Catholic Church (4 miles)
• Sri Krishna Vrundavana (5 miles)
• Shirdi Sai Temple of Atlanta (7.1 miles)

Theaters

• Regal Avalon (3.5 miles)
• Regal Medlock Crossing & RPX (3.6 miles)
• AMC DINE-IN North Point Mall 12 (4.8 miles)
• AMC Avenue Forsyth 12 (6.6 miles)