Right at Home - Alpharetta

Pros

• Right at Home provides seamless 24-hour personal care when needed.
• The caregivers provided by Right at Home are kind, caring, and knowledgeable.
• The office staff and caregivers were a pleasure and made difficult times easier.
• The caregivers' consideration, professionalism, and human touch are greatly appreciated.
• The caregivers are kind and attentive, communicate openly and clearly, and look after clients like family.
• Dawna Williamson explains services and pricing clearly.
• Right at Home has provided outstanding service for patients and families.
• The caregivers are always on time and very professional, with their attention and kindness aiding recovery.
• Right at Home goes above and beyond to provide proper care.
• Regular caregivers become part of the family.

Cons

• The staff was rude and not very accommodating.
• A caregiver left the husband in his pajamas all day, didn't provide lunch, and didn't assist with bathing or personal hygiene.
• The caregiver rummaged through sensitive financial papers, helped herself to food, and even locked the cat in a drawer, while the owner defended her.
• The reviewer stated they would never use this company again.

Review

Right at Home Alpharetta is best suited for families seeking deeply personalized, in-home care with reliable, hands-on support that can scale to 24/7 live-in coverage. It is particularly well-matched for seniors who want to remain in their own home but need consistent help with daily tasks, medication reminders, and meaningful companionship. The model shines for those navigating post-operative recovery, hospice-involved periods, or progressive conditions where flexible care plans and steady, communicative oversight make a real difference. The leadership and caregiving team are repeatedly praised for building trust and delivering continuity across long-term arrangements, offering peace of mind to families that live out of state or rely on a single point of contact.

Those weighing alternatives should consider whether a facility-based setting or a stricter clinical nursing footprint is essential. For families seeking a more medicalized environment, or for those who prioritize a lower-cost option, other providers or facility-based services may be a better fit. While Right at Home Alpharetta generally delivers dependable coverage, isolated reports note situations where staff demeanor or consistency did not meet expectations. For households with especially tight privacy concerns or where a perfect caregiving fit is critical, it's prudent to conduct thorough interviews, require clear expectations, and establish a robust supervisory plan or to compare with agencies known for more rigid caregiver screening and oversight.

The program's practical strengths are substantial and well-documented. Office leadership is accessible and responsive, with caregivers who arrive on time and conduct themselves with professionalism and warmth. The care teams demonstrate genuine flexibility - able to increase or reduce support as the loved one's health trajectory shifts - and maintain clear, respectful communication. The option for 24/7 care and live-in arrangements is a meaningful differentiator, accompanied by proactive scheduling and a track record of caregivers who engage with clients in a way that feels personal and supportive, not transactional.

Yet, a few reviews remind that risk exists in any in-home model. Although the vast majority of caregivers are described as compassionate and capable, there are occasional reports of less satisfactory interactions or service gaps. In one instance, a caregiver failed to meet basic care expectations, highlighting the importance of careful caregiver matching and ongoing supervision. Another review raises concerns about staff tone and responsiveness, and a privacy-related incident underscored that trusted oversight and strict adherence to protocols matter just as much as kindness. These outliers reinforce the need for explicit expectations, early problem escalation, and robust back-up plans.

Taken as a whole, the positives tend to outweigh the negatives when families approach the relationship with clear, proactive safeguards. The leadership team earns repeated praise for upfront clarity on services and pricing, followed by dependable execution. Families report the ability to secure last-minute or short-notice visits and the sense that caregivers treat loved ones like family. For those who can commit to an onboarding process that includes caregiver meet-and-greets, defined back-up coverage, and ongoing performance checks, the service demonstrates meaningful, practical value - often replacing the stress of managing care with confident, compassionate support.

In the end, Right at Home Alpharetta represents a pragmatic, people-first choice for aging in place when the priority is dependable, compassionate, around-the-clock home care backed by a leadership team that communicates clearly and coordinates effectively with families and healthcare professionals. Those who should pause include households seeking a traditional facility with intensive on-site medical staff or those needing near-perfect consistency across every shift with minimal risk of missteps. Prospective clients should meet the owners and preferred caregivers, review staffing profiles, confirm back-up plans, and establish explicit escalation paths. With thoughtful onboarding and ongoing oversight, this provider equips families to keep a loved one safe, engaged, and well cared for in the comfort of home.

Restaurants

• Wendy's (0.6 miles)
• Chick-Fil-A (0.6 miles)
• Loyal Q And Brew (0.7 miles)
• Andy's Frozen Custard (0.7 miles)
• McDonald's (1.2 miles)
• Rumi's Kitchen (2 miles)
• CRU Food & Wine Bar (2.1 miles)

Pharmacies

• Walgreens (0.7 miles)
• CVS Pharmacy (1.8 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (2.5 miles)
• Walgreens (3 miles)
• Walgreens (3.2 miles)

Places of Worship

• North Point Community Church (1 miles)
• St Brigid Catholic Church (2.7 miles)
• Perimeter Church (4.1 miles)
• Sri Krishna Vrundavana (5.9 miles)

Physicians

• Dunwoody Pediatrics - Alpharetta (1.5 miles)
• Preston Ridge Dermatology (1.6 miles)
• Modern Ob/Gyn (2.3 miles)
• May River Dermatology (3.5 miles)
• MRI & Imaging of North Fulton (4 miles)
• Alpharetta Pediatrics (4.2 miles)
• Resurgens Orthopaedics (4.5 miles)

Theaters

• Regal Avalon (2.1 miles)
• AMC DINE-IN North Point Mall 12 (3.1 miles)
• Regal Medlock Crossing & RPX (4 miles)

Cafes

• Starbucks (2.4 miles)
• Starbucks (2.8 miles)
• Panera Bread (3 miles)
• Starbucks (3.7 miles)
• Alchemist Trading Co. (4.1 miles)
• Starbucks (4.4 miles)
• Panera Bread (4.4 miles)

Parks

• Union Hill Park (2.5 miles)
• Big Creek Greenway Trailhead (5.6 miles)
• Peachtree Corners Town Green (5.7 miles)
• Fowler Park (6.7 miles)

Hospitals

• Emory Johns Creek Hospital (3.9 miles)
• North Fulton Hospital Cancer Center (4.4 miles)
• North Fulton Regional Hospital (4.4 miles)