Legacy Ridge at Alpharetta

Pros

• The staff at Legacy Ridge went above and beyond to help residents feel cared for and supported during their transition.
• Many residents enjoy participating in a variety of activities, such as bingo and word games, which enhances their overall experience.
• The facility is well-maintained and offers beautiful grounds that contribute to a pleasant living environment.
• Residents appreciate the convenient amenities, including transportation services for outings and doctor appointments.
• The building has a warm and inviting atmosphere, with friendly staff members who create a welcoming environment for new residents.

Cons

• The overall experience at Legacy Ridge at Alpharetta was terrible, with one reviewer stating it was a huge mistake to entrust their loved one’s care to the facility.
• Caregivers were found unprofessional and lacking knowledge and training in handling residents with dementia and Alzheimer's.
• Residents reportedly had to wait 30-40 minutes for meals, and the food options were unhealthy and not suitable for older individuals.
• One reviewer noted that the facility was short-staffed, leading to poor responsiveness from the care team.
• A former employee described severe understaffing issues, citing an incident where a resident choked due to neglect.
• There were complaints about inadequate supervision of staff and lack of accountability from administration regarding concerns raised by families.
• Fresh fruits were not seen among meal options, indicating limited dietary variety and consideration for residents' nutritional needs.
• A tour experience was unorganized, with no knowledgeable staff present to provide information or answer questions adequately.
• Reviews indicated that if residents required significant assistance with daily activities, the facility may not be suitable for them.
• General dissatisfaction with management's response to issues raised by both employees and families concerning resident care quality.

Review

Legacy Ridge in Alpharetta has garnered a mix of reviews from families of residents, reflecting a spectrum of experiences. Many families chose this community for its appealing appearance, customer ratings, staff interactions, activities, meals, and location. Initially, several families expressed gratitude towards the staff's friendliness and their willingness to go above and beyond in caring for their loved ones. One reviewer noted that although the facility was short-staffed at times, resulting in slower responsiveness, the overall experience was positive enough that they would recommend Legacy Ridge without reservation.

However, not all feedback has been positive. Some former residents experienced significant issues with the quality of care provided at Legacy Ridge. A family reported that after only three weeks in the memory care unit, they found their loved one sleeping on the floor and lying in urine due to missed meals and medication. They criticized what they perceived as a lack of training among caregivers dealing with patients suffering from dementia or Alzheimer's disease. This concern about caregiver competence echoed throughout various reviews where families emphasized the necessity for skilled staff who can meet the complex needs of elderly individuals.

In addition to staffing issues, concerns were raised regarding meal quality and nutrition. Multiple reviewers noted that residents were often served unhealthy food options such as fried items and processed meats unsuitable for older populations. Some pointed out that there had been ongoing complaints about meal offerings lasting up to two years without resolution. The inconsistency in meal service—sometimes waiting up to 30 or 40 minutes—added to frustrations around dining experiences at Legacy Ridge.

On a more favorable note, some residents appreciated the variety of activities available at Legacy Ridge which helped foster a sense of community among them. Activities like bingo and word games were mentioned positively alongside convenient transportation services provided by the facility for outings and doctor’s appointments. Such offerings contributed significantly to enhancing resident engagement compared to previous communities where participants felt isolated or uninvolved.

While initial tours conducted at Legacy Ridge often left prospective families with positive impressions due to friendly sales staff and good food samples during receptions, later visits had mixed reviews concerning organization and follow-through by team members during tours. Instances where scheduled tours were disrupted or unprepared staff guided potential clients led some families feeling unsettled about choosing this facility amidst competing options.

Overall opinions significantly varied regarding whether Legacy Ridge met expectations for an assisted living facility dedicated to providing high-quality eldercare services. While some praised individual staff members for their kindness and attentiveness, systemic issues related primarily to management's handling of staffing shortages, meal quality concerns, administrative responsiveness poor communication also surfaced repeatedly within these narratives. Collectively taken together; these reflections paint a nuanced picture suggesting that while possible improvements could be made across various sectors within this community could enhance future experiences for both residents overall satisfaction remains inconsistent especially given top priority: ensuring safety dignity compassion toward all residents regardless circumstance surrounding their unique needs requirements during vulnerable stages life.

This area of Alpharetta, Georgia offers a convenient and diverse range of amenities for seniors looking to settle down in a vibrant community. With multiple dining options such as McDonald's, Andy's Frozen Custard, and Rumi's Kitchen, residents can enjoy a variety of cuisines close to home. Nearby physicians like Dunwoody Pediatrics and Preston Ridge Dermatology provide easy access to healthcare services. Places of worship like North Point Community Church offer spiritual support, while theaters such as Regal Avalon provide entertainment options. Pharmacies including Walgreens and CVS Pharmacy are easily accessible for medication needs. Additionally, parks like Union Hill Park and Fowler Park offer opportunities for outdoor recreation. The proximity to hospitals like North Fulton Regional Hospital and Emory Johns Creek Hospital ensures peace of mind in case of medical emergencies. Overall, this part of Alpharetta provides a well-rounded living environment with convenience and comfort for seniors.

Restaurants

• McDonald's (0.3 miles)
• Andy's Frozen Custard (0.6 miles)
• Loyal Q And Brew (0.6 miles)
• Rumi's Kitchen (0.8 miles)
• CRU Food & Wine Bar (0.9 miles)
• Chick-Fil-A (1 miles)
• Chick-Fil-A (1.8 miles)

Physicians

• Dunwoody Pediatrics - Alpharetta (0.4 miles)
• Preston Ridge Dermatology (0.7 miles)
• Modern Ob/Gyn (1.1 miles)
• MRI & Imaging of North Fulton (2.8 miles)
• Alpharetta Pediatrics (3 miles)
• Resurgens Orthopaedics (3.3 miles)
• Thomas Eye Group - Roswell Office (3.3 miles)

Places of Worship

• North Point Community Church (0.5 miles)
• St Brigid Catholic Church (2.9 miles)
• Perimeter Church (5.3 miles)
• Sri Krishna Vrundavana (6 miles)

Theaters

• Regal Avalon (0.9 miles)
• AMC DINE-IN North Point Mall 12 (2.2 miles)
• Regal Medlock Crossing & RPX (5.2 miles)

Pharmacies

• Walgreens (1.7 miles)
• Walgreens (2 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (3 miles)
• CVS Pharmacy (3 miles)

Cafes

• Starbucks (1.8 miles)
• Panera Bread (2.2 miles)
• Starbucks (2.6 miles)
• Starbucks (2.8 miles)
• Starbucks (3.8 miles)
• Starbucks (4.6 miles)
• Alchemist Trading Co. (5.2 miles)

Parks

• Union Hill Park (2.7 miles)
• Big Creek Greenway Trailhead (5.7 miles)
• Peachtree Corners Town Green (6.5 miles)
• Fowler Park (6.7 miles)

Hospitals

• North Fulton Hospital Cancer Center (3.2 miles)
• North Fulton Regional Hospital (3.2 miles)
• Emory Johns Creek Hospital (5 miles)