Village Park Alpharetta

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  • Interior

    A cozy living area featuring a long wooden table with decorative plants and comfortable seating.

  • Decor

    A cozy living room with modern furniture and a fireplace, featuring a seating area and children's toys.

  • Building

    A luxurious outdoor swimming pool with modern architecture.

  • Architecture

    A modern apartment building with a well-maintained outdoor area featuring benches and lush greenery.

  • Windows

    A modern lounge area featuring contemporary furniture, large windows, and stylish lighting.

  • Dining

    A cozy and modern cafe interior with colorful seating and rustic brick walls.

  • Landscaping

    A charming stone-faced house with a welcoming front porch and decorative wreath on the door.

  • Chandelier

    A cozy and elegant restaurant dining area with well-set tables.

  • Seating

    A cozy cinema with orange seats and a classic movie on the screen.

Village Park Alpharetta

12300 Morris Road, Alpharetta, GA 30005

For more information about senior living options: (844) 490-3973

3.9 from 82 reviews
5 stars
57
4 stars
3
3 stars
2
2 stars
0
1 stars
20

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    Overall Review of Village Park Alpharetta

    Pros

    • pro The staff listened to residents and adapted to their schedules and needs, making them feel at home.
    • pro Village Park Alpharetta is described as an excellent community with beautiful property and exceptional food, offering an environment that allows residents to age in place gracefully and with dignity.
    • pro The facility is beautiful, and the staff are helpful and welcoming.
    • pro Village Park is an exceptional assisted living facility where residents are safe and happy, with experienced and kind caregiving staff and a modern, clean facility.
    • pro Barb, Liz, Judy, and Marquis provided helpful support during the move-in process, and the nursing staff assisted the father when he became confused.
    • pro Nina is described as a great manager who consistently works to improve the community and deliver good customer service.
    • pro The community offers ample social activities, meal choices, and group transportation to church, indicating a vibrant daily life for residents.

    Cons

    • pro They claim the conditions at Village Park Alpharetta have deteriorated for eight years and are dangerous for their 89-year-old mother.
    • pro They allege elder abuse due to a nonworking AC and signs of heat stroke, describing the situation as unsafe.
    • pro They warn others not to take their parents there, stating it is not safe.
    • pro They describe the dining as a nightmare, with staff belittling residents, orders forgotten or lost, and meals overpriced for the service.
    • pro They contend the facility is chronically short-staffed, leaving residents unattended and in dirty diapers for hours, leading to UTIs and hospitalizations.
    • pro They say management makes grand promises but never follows through.
    • pro They report significant billing problems and difficulty obtaining a correct bill.
    • pro They recount weekends with no assistance or food for their mother.

    Review

    Village Park Alpharetta emerges in these accounts as a place that many families genuinely value for their loved ones. A common thread is the perception that the community is warm, welcoming, and run by people who care deeply about resident well?being. Reviewers repeatedly describe residents as happy and friendly, and they credit the care, kitchen, maintenance, and administrative teams with bending over backward to accommodate families and to help residents feel at home. The sense of attentiveness and flexibility stands out - staff are said to listen, adjust to schedules, and tailor activities and routines to individual needs. For many, this creates a welcoming atmosphere that makes the idea of moving there feel like a positive step toward security and comfort.

    The social and activity life at Village Park Alpharetta is highlighted as a major plus. Several anecdotes celebrate how engaged residents become once they're in the community: people look forward to activities, and events like auctions, casino nights, and themed parties (such as a Kentucky Derby party) are fondly recalled. A memorable anecdote describes an auction where a few corn kernels bought new boots for a resident and a necklace for another, illustrating the lighthearted spirit that some residents enjoy. Dining is frequently praised as a standout feature, with one reviewer even noting that the food is better there than at another well-known rival facility. Move-in experiences are described as smooth, with staff helping families and residents become involved in activities and in choosing dining options. The ability to select among different restaurant options for meals is highlighted as a welcome level of choice for some residents.

    The facility's appearance and overall environment also come through as strong positives. Comments describe Village Park as beautiful, modern, and well-maintained. Reviewers characterize it as an excellent community for aging in place with dignity, emphasizing not only the physical environment but also the quality of caregiving staff, who are described as experienced and kind. The combination of attractive amenities, safety, and a supportive caregiving team contributes to a sense that residents can settle in and establish a comfortable daily rhythm with meaningful activities and social connection.

    Yet, not all experiences align with the glowing impressions. A number of reviewers express serious concerns that paint a more troubling picture. Several accounts discuss deterioration in conditions over time, with one reviewer asserting that the rating system itself is limiting and that the facility has declined to a point they deem dangerous for an elderly parent. Complaints include problems with TV reception and a nonfunctional air conditioning unit, with accusations that such issues may be tied to cost-cutting or corporate decisions. One reviewer goes further, alleging elder abuse and stating plans to file complaints with the Better Business Bureau, claiming unsafe conditions and financial exploitation. These allegations are paired with warnings to potential movers to proceed with caution.

    Other reviews focus on more operational and service?quality concerns. The dining experience for some is described as a "complete nightmare," with allegations that staff belittle residents and that orders are frequently forgotten or lost. Costs are described as too high for the level of service received, and there are reports of chronic understaffing that leave caregivers unable to attend to residents promptly, with serious consequences such as the mishandling of incontinence care leading to infections. Long-standing maintenance and care issues are echoed by several families who say management promised improvements but did not follow through, leaving families worried about the day-to-day safety and dignity of their loved ones.

    Amid the negative critiques, there are also voices of praise for specific individuals within the village. A manager named Nina is highlighted as someone who consistently strives to improve the community, and several reviewers commend the responsiveness and helpfulness of members of the marketing and administrative team - Barb, Liz, Judy, and Marquis - who guided families through move-in, helped find suitable units, and supported the transition. Positive remarks also focus on how the staff helped new residents integrate, with residents' memories and traditions respected through group activities, devotional sessions, and coordinated transportation to church and other events. These testimonials emphasize a genuine commitment to forming a supportive, family-like atmosphere.

    The overall tapestry of reviews suggests a community capable of delivering highly positive experiences for some residents and families, while also facing substantial challenges that can severely impact others. Some families report smooth move-ins, strong social programs, excellent dining, and a high level of personal attention from staff who feel like partners in care. Others recount serious concerns about safety, staffing adequacy, consistency of service, billing disputes, and allegations of neglect or elder abuse. Several reviewers note that most of the more recent comments cluster around six months ago or more, with mixed experiences cited as more recent families have joined, indicating that the quality of experience may vary over time or between individual units and staff teams.

    If you're weighing Village Park Alpharetta as a place for a loved one to live, these perspectives underline the importance of a thorough, on?the?ground assessment. The campus appears to offer many strengths - savvy move-in support, engaging activities, a pleasant environment, and a commitment from some staff members to create a home-like experience. At the same time, potential residents and families should probe for current staffing levels, maintenance responsiveness, and consistency of service, and should verify care practices and billing procedures in person. The most trustworthy picture will come from a direct tour, conversations with current residents and families, and a clear, up-to-date understanding of how the community handles urgent concerns and daily care.

    Features

    Housing

    • 150 resident community capacity 150 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
    • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Village Park Alpharetta in Alpharetta, GA is an assisted living community that offers a range of care services and amenities for seniors who desire independent living or specialized memory care. The community features a beauty salon, fully furnished accommodations, a gaming room, and a small library to cater to the residents' personal needs and interests.

    Residents can enjoy delicious meals in the restaurant-style dining room, which accommodates special dietary restrictions. They also have access to a fitness room and wellness center to maintain their physical health. Additionally, Village Park Alpharetta offers move-in coordination services to make the transition into the community as smooth as possible.

    Safety and security are prioritized with 24-hour call systems and supervision available. Trained staff are on hand to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided for those who require it.

    The community organizes various activities throughout the day, including fitness programs and scheduled daily activities. Residents can enjoy planned day trips and participate in resident-run activities. Concierge services are available to assist with any additional needs or requests.

    Village Park Alpharetta is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This allows residents easy access to essential services and recreational opportunities within their local area.

    Overall, Village Park Alpharetta provides a supportive environment where seniors can maintain their independence while receiving the necessary care and assistance they need for a fulfilling lifestyle.

    Nearby Places of Interest

    Physicians

    • Preston Ridge Dermatology (0.3 miles)
    • Dunwoody Pediatrics - Alpharetta (0.4 miles)
    • Modern Ob/Gyn (1 miles)
    • MRI & Imaging of North Fulton (2.8 miles)
    • Alpharetta Pediatrics (3 miles)
    • Thomas Eye Group - Roswell Office (3.3 miles)
    • Resurgens Orthopaedics (3.3 miles)

    Restaurants

    • Rumi's Kitchen (0.6 miles)
    • McDonald's (0.6 miles)
    • CRU Food & Wine Bar (0.7 miles)
    • Chick-Fil-A (0.9 miles)
    • Volcano Asian Bistro (0.9 miles)
    • Andy's Frozen Custard (1.1 miles)
    • Loyal Q And Brew (1.2 miles)

    Theaters

    • Regal Avalon (0.6 miles)
    • AMC DINE-IN North Point Mall 12 (2.6 miles)
    • Regal Medlock Crossing & RPX (5.8 miles)

    Pharmacies

    • Walgreens (0.8 miles)
    • CVS Pharmacy (1.7 miles)
    • Walgreens (1.8 miles)
    • CVS Pharmacy (1.8 miles)
    • Walgreens (2.5 miles)
    • CVS Pharmacy (3 miles)
    • CVS Pharmacy (3.1 miles)

    Cafes

    • Starbucks (1 miles)
    • Starbucks (2.1 miles)
    • Panera Bread (2.7 miles)
    • Starbucks (2.9 miles)
    • Starbucks (3.3 miles)
    • Starbucks (4.2 miles)
    • Alchemist Trading Co. (5.9 miles)

    Places of Worship

    • North Point Community Church (1.3 miles)
    • St Brigid Catholic Church (3.7 miles)
    • Sri Krishna Vrundavana (5.4 miles)
    • Perimeter Church (5.9 miles)

    Parks

    • Union Hill Park (2.2 miles)
    • Big Creek Greenway Trailhead (5 miles)
    • Fowler Park (6.1 miles)
    • Peachtree Corners Town Green (7.3 miles)

    Hospitals

    • North Fulton Hospital Cancer Center (3.2 miles)
    • North Fulton Regional Hospital (3.2 miles)
    • Emory Johns Creek Hospital (5.2 miles)

    Frequently Asked Questions

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