Watercrest Winter Park
SaveInterior
Decor
Living Room
Building
Windows
Dining
Landscaping
Kitchen
Artwork
Fireplace
Patio
Outdoor Seating
Wall Art
Hallway
1501 Glendon Parkway, Winter Park, FL 32789
For more information about senior living options: (844) 490-3973
The facility is beautiful and well maintained. The staff is very friendly and responsive. Watercrest Winter Park is a premium senior living community with a unique memory care. The Market Street Memory Care area is thoughtfully designed and filled with a caring atmosphere. The community is absolutely gorgeous, with amazing staff. The memory care is calm and inviting, with residents greeted warmly. All staff members are outstanding and the dining service is superb. The management and staff provide constant attention, love, and care in a warm atmosphere. The community feels like a resort, with beautiful facilities and high standards for care. The dining team and Chef Nate deliver exceptional culinary experiences and events. The executive director, Mary Ann, leads a compassionate, professional team. The overall experience is five-star - well organized, welcoming, and reassuring for families.
Over the last two years, upper management was repeatedly approached about a lack of general care and insufficient staffing. Residents were left in soiled clothing because staff could not assist them to the restroom. A caregiver was shunned and labeled a tattletale to her face when raising concerns. Memory care did not have fresh coffee or accessible condiments, and requested items were not provided. The memory care unit was described as deplorable, with poor hygiene, no showers, and beds made with feces. Staff were described as lacking compassion and totally disorganized. The care provided amounted to elder neglect at a high cost. Hydration and feeding safety concerns were noted, with dehydration not adequately addressed.Watercrest Winter Park is best suited for families seeking an upscale, resort-like senior living experience with highly engaged care, especially for residents who benefit from robust memory-care design and a lively, activity-filled environment. This community excels when a loved one flourishes with frequent programming, social engagement, and a dining experience that feels five-star. It is particularly well matched for residents who want strong on-site nursing support, a beautiful, thoughtfully designed campus, and leadership that prioritizes transparency, responsiveness, and warm, personal attention through transitions and ongoing care.
Those weighing alternatives should consider budget realities and care needs, especially if Medicaid acceptance or ultra-consistent round-the-clock care is a strict requirement. While Watercrest Winter Park draws praise for its premium amenities and high level of service, a few families have reported serious lapses in care in memory-care settings or during staffing shortages. For families with tight budgets or for those whose loved one relies on consistent, around-the-clock attention without exceptions, it makes sense to compare with smaller, more tightly staffed communities or facilities with a proven track record of 24/7, disease-specific support. Alternatives may also be preferable for families prioritizing ultra-streamlined operations with fewer reported "growing pains."
The most persuasive positives thread through the campus atmosphere: a meticulously maintained, attractive environment; dedicated leadership; and a caregiving culture that many families repeatedly describe as compassionate and personal. The memory-care area - Market Street - receives frequent praise for its calm, inviting design and the sense that residents are valued participants in daily life. The dining program stands out as well, with several reviewers calling meals and service top-tier. Families repeatedly highlight the executive team and program directors - MaryAnn, Declan, Traci, Brittney, Jamie, and Cheryl - as accessible, honest, and deeply invested in tailoring care to individual needs. The result is a community where residents often appear engaged, dignified, and well cared for, contributing to a peace-of-mind for families during transitions.
Yet the record also contains cautionary notes worth taking seriously. A minority of reviews describe troubling lapses in basic care - unattended hygiene, delayed assistance with meals or personal needs, and rooms not being maintained to expected standards - accompanied by complaints about rounds and responsiveness. In memory care especially, some families report practices that do not align with their expectations for dignity and prompt support. These accounts underscore that even in a premier setting, staffing realities and supervision matter profoundly, and any prospective move should include direct conversations about nurse coverage, care plans, and the cadence of rounds. Prospective residents should interrogate current staffing ratios and confirm the consistency of daily oversight.
When the pros are weighed against the cons, Watercrest Winter Park remains a compelling option for families who prize luxury, proactive leadership, and a strongly social, purpose-built environment for seniors who are capable of active participation and enjoy culinary and cultural programming. The alignment between the community's design, its memory-care approach, and a visible commitment from the management team can offset many of the positives with ample investment in resident welfare. However, the notable outlier concerns about basic care and timely assistance serve as a reminder to perform due diligence: request a recent staffing schedule, tour the memory-care unit at various times, speak with frontline caregivers, and request a detailed care-planning process with measurable standards.
Bottom line: Watercrest Winter Park delivers a high-end, person-centered experience that many families would choose without hesitation for a loved one who thrives on activity, premium dining, and attentive social engagement. It is essential to align expectations with reality by verifying current staffing levels, care routines, and housekeeping practices, and by speaking with families who have recent experiences across the continuum of care. For families prioritizing a resort-like atmosphere and strong leadership, this community often represents the best balance of quality, warmth, and program depth. For those who cannot compromise on consistent, universally reliable care or budget containment, exploring a few comparably equipped locales may prevent disappointment.
22 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor patioOutdoor patios are essential for seniors as they provide a safe and peaceful space for them to enjoy the outdoors, socialize with friends and family, engage in physical activity, and soak up natural sunlight which promotes overall well-being and mental health.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
SpaSpas are important for seniors because they provide relaxation, stress relief, and therapeutic benefits which can improve their overall well-being and quality of life. Additionally, spa treatments such as massages, hydrotherapy, and aromatherapy can help alleviate common age-related ailments such as arthritis, joint pain, and circulation issues. Seniors deserve to enjoy a pampering experience that promotes physical and emotional wellness.
Swimming poolSwimming pools are important for seniors as they provide a low-impact form of exercise that can improve cardiovascular health, increase muscle strength and flexibility, and help maintain mental well-being. Additionally, swimming can relieve joint pain and stiffness associated with conditions such as arthritis, making it an ideal activity for older adults looking to stay active and healthy.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Orlando International (10 miles away)
Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Respite programRespite programs provide short-term relief for family caregivers and allow seniors to receive temporary care in a safe and supportive environment. These programs help prevent burnout among caregivers, promote socialization for seniors, and offer a break from the challenges of daily caregiving responsibilities.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Watercrest Winter Park is a premier assisted living community located in the beautiful Winter Park, FL. Our community specializes in providing top-notch memory care for seniors in a warm and inviting environment.
Residents at Watercrest Winter Park enjoy a wide range of amenities designed to enhance their daily lives. Our on-site beauty salon ensures that residents can always look and feel their best, while our cable or satellite TV provides entertainment options right from the comfort of their own rooms. Our dining room offers restaurant-style meals prepared by our talented chefs, and residents can also enjoy the convenience of a kitchenette in their fully furnished apartments.
We understand the importance of staying active and maintaining physical well-being, which is why we provide a fitness room and outdoor spaces for residents to enjoy. Our swimming pool and spa offer relaxation opportunities, while our small library provides a quiet place for reading and reflection. For those who prefer to socialize, our resident-run activities and planned day trips ensure that there is always something fun happening.
At Watercrest Winter Park, we prioritize the health and well-being of our residents. Our 24-hour call system and supervision provide peace of mind knowing that help is always available when needed. We offer assistance with activities of daily living such as bathing, dressing, and transfers, as well as medication management. Our dedicated staff are trained to support individuals with mild cognitive impairment and specialized memory care programming is provided.
Transportation arrangements are made for both non-medical needs as well as doctor's appointments. Additionally, Wi-Fi/high-speed internet ensures that residents can stay connected with loved ones near and far.
Located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals; Watercrest Winter Park offers convenient access to all the services seniors may need.
Overall, Watercrest Winter Park strives to provide exceptional care through personalized services tailored to each individual's needs. With a focus on memory care in a supportive environment, residents can confidently embrace their golden years with comfort and peace of mind.
Watercrest Winter Park is located at 1501 Glendon Parkway, Winter Park, FL 32789 in Orange County, Florida
The features offered by Watercrest Winter Park are specifically designed to enhance the quality of life for residents with dementia or Alzheimer's disease. Assistance with dressing and bathing provides personalized care that promotes dignity and comfort, while medication management ensures that residents take their prescriptions correctly to manage symptoms effectively. Meal preparation and service cater to nutritional needs and preferences, encouraging healthy eating habits. Transportation arrangements facilitate access to medical appointments, ensuring continuity of care. Support with activities of daily living fosters independence in a safe environment, and assistance with transfers minimizes the risk of falls. The provision of 24-hour supervision guarantees immediate support when needed, while a mental wellness program addresses cognitive health through engagement and social interaction. Catering to individuals with mild cognitive impairment as well as those in advanced stages of memory loss, specialized memory care programming delivers tailored activities that stimulate cognitive functions and promote emotional well-being, creating a nurturing atmosphere conducive to comfort and security.
Watercrest Winter Park on seniors.fyi includes 20 photos including images showing interior, decor, living room, artwork, dining, windows, fireplace, bedroom, and more.
Westminster Winter Park a CCRC
Winter Park, FL
Active, engaged community with strong dining options and friendly staff; competitive pricing.
Good Ole Days Adult Living Facility
Orlando, FL
Very clean environment with a friendly, home-like atmosphere.
Westminster Baldwin Park
Orlando, FL
Affordable continuum-of-care option (CCRC) with independent living and skilled nursing.
Home Instead - Orlando, FL
Orlando, FL
Compassionate, well-trained caregivers delivering quality care.
American In-Home Care - Orlando
Orlando, FL
Excellent urban access to dining, parks, and healthcare nearby.
Peggy & Philip B Crosby Wellness Center
Winter Park, FL
Active, well-connected community with broad nearby amenities (pharmacies, hospitals, dining, parks, theater).
Mayflower Retirement Community CCRC
Winter Park, FL
Warm staff and a clean, attractive environment.
Hillcrest Hampton House Inc
Orlando, FL
Excellent staff and a convenient, walkable location with nearby amenities.
Alabama Oaks of Winter Park
Winter Park, FL
Charming, homelike atmosphere with well-maintained grounds and engaging activities.
22 Remarkable Caregiver Support Groups Available Online and In-Person
Caregiver support groups are crucial for providing emotional and practical assistance to those caring for loved ones, offering resources, coping strategies, and a sense of community through various organizations and platforms. These groups help alleviate isolation and burnout while addressing the unique challenges faced by caregivers of individuals with specific conditions.
Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
Interior
Decor
Living Room
Building
Windows
Dining
Landscaping
Kitchen
Artwork
Fireplace
Patio
Outdoor Seating
Wall Art
Hallway
