Peggy & Philip B Crosby Wellness Center

Pros

• The facility is clean, modern, and well maintained.
• The staff is friendly and attentive.
• The indoor walking track and wide range of classes provide excellent workout options.
• Aquatic therapy and water aerobics are effective and enjoyable, with engaging coaches.
• The wellness center offers state-of-the-art facilities and a holistic approach to well-being.
• The locker rooms and showers are spotless, and parking is excellent.
• The atmosphere from reception to the exercise room is welcoming.
• Membership is worth it for a high-quality, community-focused gym experience.
• The center is beautiful, inviting, and a great place to exercise and socialize.

Cons

• Prices are very high for seniors.
• The indoor pool closes when lightning is within two miles, and many aqua classes were canceled after only a short time, which was very aggravating.
• The member was charged while their membership was on hold, and management did not respond to multiple attempts to clarify the charges.
• An additional charge of $42 was billed due to a misunderstanding.
• The member had to cancel in person with no option to cancel online or by phone, yet charges continued.
• The reviewer felt ignored by management and did not receive a resolution for the $110 charge.
• The director canceled aqua programs, suggesting they are not considered assets.

Review

This wellness center feels like a complete lifestyle hub rather than just a gym. Reviewers consistently describe it as an ideal place to walk, work out, take a fitness class, swim, or simply unwind in the sauna. The vibe is welcoming and upbeat, with staff who are repeatedly called friendly, helpful, and attentive. People emphasize that the facility is well maintained and expansive enough to support a broad range of activities - from cardio and strength training to aquatic therapy and relaxation. Its overall atmosphere is portrayed as calm, modern, and inviting, making it easy for locals to picture it as a place where long-term health and daily wellness can blend seamlessly.

The space itself earns a lot of praise for its polish and practicality. A standout feature for many is the indoor walking track, complemented by a variety of rooms and well-appointed areas. Locker rooms and showers are frequently described as clean and comfortable, and several reviewers mention the convenience of covered parking and a nicely stocked waiting area or caf? on site. The property is repeatedly described as state-of-the-art and beautifully designed, giving the impression of a premium experience that supports both fitness routines and social moments. The attention to cleanliness and organization seems to extend from the lobby to the exercise rooms, with staff taking pride in keeping facilities immaculate and orderly.

Aquatic offerings are a major draw and a central part of the center's appeal. Many members highlight the warm-water aquatic exercises, therapeutic programs, and the sense of ease they feel moving in the pool. Aquatic therapy is specifically cited as highly effective, often performed under the guidance of AdventHealth professionals or affiliated therapists. The pool and water-based classes are praised for their pace, organization, and the expertise of instructors - one reviewer even calls out a coach as engaging and the group as enjoying her upbeat energy. There are abundant strengths here, from water aerobics and aqua Tabata to laps and other water-focused workouts. However, a few days bring practical hiccups: the pool can close in response to weather or safety concerns, and some aqua classes have been canceled or shortened, which can be frustrating for those who rely on a consistent schedule.

The program diversity is a major strength, with offerings that go beyond conventional gym classes. Pilates sessions are highlighted for their adaptability, with instructors like Lauren noted for clear explanations and individualized adjustments. There are many classes that blend fitness with wellness - meditation, spin, swimming, and rehab-driven workouts - catering to various fitness levels and goals. Personal training is another well-regarded pillar, with trainers such as Daniel Sanchez singled out for their knowledge, time investment, and tailored approach. The center also serves as a wellness corridor for broader health services, including physical therapy and sports rehab, underscoring a holistic mission that goes past workouts to support recovery, mobility, and long-term vitality.

Staff excellence and customer care emerge as a recurring theme. Reviewers repeatedly commend reception staff, trainers, and therapists for their professionalism, approachability, and genuine care. The experience of working with a dedicated physical therapy team is described as outstanding - caring, supportive, and effective at helping clients reach their goals. Even routine interactions - getting towels, finding the right class, or navigating scheduling - are noted as positive experiences because the team remains friendly, patient, and willing to go the extra mile. Some reviews also mention a strong community feel, with opportunities to meet others, socialize, or participate in corporate events and wellness programs. The center is portrayed as a community anchor in Winter Park, offering a holistic environment where health and social connection intersect.

Yet no great place is without its challenges, and several reviews provide balanced perspective. A few comment on pricing and value, noting that membership costs can be high for seniors, and some express concern about billing practices or charges that appear while a hold is in place. Others recount difficulties with cancellation processes or slow responses from management when questions about charges arise. There are also practical drawbacks mentioned, such as the pool sometimes being limited by weather conditions or safety alerts that interrupt aqua programming. A sense of disappointment is occasionally voiced when long-standing programs are altered or canceled, especially when those programs were well-loved by devoted members. Taken together, these voices acknowledge that while the center excels in many areas, communication and administrative workflows could be improved to align with the high standard set by the facilities and staff.

Overall, the Crosby Wellness Center presents a compelling portrait of a modern, comprehensive wellness destination. It is described as a place where fitness, rehab, and relaxation coalesce into a single, well-run experience. Members celebrate the clean, state-of-the-art design, the thoughtful layout of facilities, and the wide range of classes and services that support physical health, mental well-being, and social engagement. They commend the people - the friendly staff, the knowledgeable instructors, and the dedicated therapists - whose expertise helps many feel encouraged and empowered to pursue their health goals. While some voice concerns about pricing, scheduling, and administrative processes, the prevailing sentiment is clear: this is a high-quality center that fosters vitality and community, where individuals can nourish their heart, body, and spirit in a welcoming, professional environment.

Winter Park, Florida, is a vibrant and convenient location for senior living. With multiple hospitals and healthcare facilities within close proximity, residents can easily access medical care when needed. There are also various physicians' offices specializing in different health concerns nearby. In terms of amenities, there are several pharmacies, restaurants offering diverse cuisine options, parks for leisurely strolls or picnics, theaters for entertainment, cafes for socializing over coffee, and places of worship for spiritual fulfillment. Transportation options such as Lynx Central Station and Altamonte Springs SunRail Station ensure easy access to other parts of the city or beyond. Overall, this area offers a blend of healthcare services, recreational opportunities, dining options, and transportation convenience suitable for seniors looking to reside in a bustling yet well-connected community.

Hospitals

• Winter Park Memorial Hospital (0.2 miles)
• Orlando VA Medical Center (1.1 miles)
• FH Engineering Services (3 miles)
• Florida Hospital (3 miles)
• Florida Hospital- South Campus (3 miles)
• Florida Hospital Ginsburg Tower (3.1 miles)
• Florida Hospital Womens Center (3.1 miles)

Physicians

• Florida Cancer Specialists & Research Institute - Winter Park (0.2 miles)
• Central Florida Breast Center, PA (0.3 miles)
• First Choice Pediatrics (2.2 miles)
• Diabetes and Endocrine Center of Orlando (2.6 miles)
• Orlando Immunology Center (3.1 miles)
• Florida Hospital Medical Plaza (3.2 miles)
• Central Florida Endocrine (3.5 miles)

Pharmacies

• Walgreens (0.3 miles)
• CVS Pharmacy (0.6 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.4 miles)
• Walgreens (2.5 miles)

Restaurants

• Jimmy Hula's (0.6 miles)
• Prato (1.5 miles)
• Briarpatch Restaurant (1.6 miles)
• Chick-Fil-A (1.6 miles)
• The Cheesecake Factory (2.3 miles)
• Sixty Vines (2.4 miles)
• Hillstone Restaurant (2.4 miles)

Parks

• Blue Jacket Park (1.7 miles)
• Lake Eola Park (4.7 miles)
• Cranes Roost Park (6 miles)

Theaters

• Regal Winter Park Village & RPX (2.2 miles)
• AMC Altamonte Mall 18 (5.9 miles)

Cafes

• The Glass Knife (2.4 miles)
• Lineage Coffee Roasting (3.8 miles)
• Starbucks (5.8 miles)

Places of Worship

• ISCF Masjid Al Rahman (3.6 miles)
• Masjid Al-Malik (6.3 miles)
• St Luke's Lutheran Church (6.7 miles)

Transportation

• Lynx Central Station (4.7 miles)
• Altamonte Springs SunRail Station (5.1 miles)