Golden House Senior Living 1

Pros

• The owner of Golden House is described as one of the most caring individuals, treating residents like family.
• The facility is noted for its cleanliness and pleasant atmosphere, with no unpleasant odors.
• Families report significant improvements in their loved ones’ health and well-being after moving to Golden House.
• Residents are provided with adequate physical activity and nutritious meals, contributing to their overall health.
• Families express gratitude for the attentive care their loved ones receive at Golden House, highlighting peace of mind during difficult times.

Cons

• There were allegations of poor care and neglect, as one reviewer reported their mother's hand appeared broken with no explanation from the staff.
• A caregiver reportedly refused to turn on the shower for a resident, claiming it was against the owner's rules to use running water unless the resident was completely soaped down.
• The facility's owner allegedly did not allow medical providers to treat residents and refused to return calls from healthcare professionals.
• One reviewer described a lack of communication regarding changes in their loved one's medical provider, stating that consent was not sought before changing doctors.
• There were concerns about suspicious deaths among residents, with one reviewer claiming at least five residents died while their family member was in care at Golden House.
• A former resident's family mentioned having nightmares during their loved one's stay at the facility due to distressing experiences.
• The owner allegedly evicted a resident shortly after rent was paid and has not refunded any portion of that rent despite complaints.
• The overall atmosphere described by some reviewers raised concerns about employee morale and quality of service, suggesting a lack of cheerful employees at the facility.

Review

The reviews of Golden House Assisted Living present a diverse range of experiences, highlighting both commendable aspects and serious concerns regarding the quality of care provided within the facility. Family members shared emotionally charged narratives about their loved ones’ time at Golden House, revealing the complexities of senior care facilities and the impact on residents' well-being.

A number of reviewers express profound gratitude for the attention and care that their family members received from Golden House. They depict the owner as an exceptionally compassionate individual dedicated to treating residents like family. One reviewer mentioned spending hours talking with staff members and noted that the atmosphere is clean and pleasant, emphasizing that there are no unpleasant odors often associated with larger facilities. This reviewer indicated that they would always consider Golden House for their family's needs, reinforcing a sense of trust in the establishment.

Conversely, several reviews provide starkly contrasting accounts marked by distressing incidents and allegations of poor care practices. One alarming account details how a resident's apparent hand injury was met with confusion and lack of explanation from staff. The reviewer recounted a particularly upsetting scenario involving inadequate assistance during personal hygiene procedures. There were claims that caregivers were instructed to conserve water so aggressively that they wouldn’t turn on showers without requiring complete soaping first—an approach described as deeply inappropriate by the family member involved.

Moreover, this reviewer raised significant issues regarding communication between healthcare providers and facility management, stating that medical professionals were unable to reach out for necessary treatments due to what appeared to be obstructionist behavior from the owner. Allegations included refusal to allow medical providers access to residents without consent or proper notification—a violation described as potentially life-threatening when coupled with another reviewer’s report that a resident experienced severe health deterioration culminating in hospitalization for pneumonia.

In contrast, some families reported positive transformations in their loved ones' health after moving them to Golden House. One expressed relief at seeing their husband regain mobility and vitality after previously being unresponsive in another facility. This kind of anecdote conveys hope and appreciation for how certain caregiving practices can lead to improved quality of life, with grateful families noting increases in nutrition and overall engagement among residents.

Another glowing review spoke highly of long-term satisfaction as one family described how their father received exceptional care throughout his final years at Golden House. The peace of mind felt by his family was underscored by reliable safety measures taken by staff, illustrating how effective communication between caregivers and family members greatly enhances trust in such sensitive settings.

Overall, while many reports laud Golden House for its genuine caregiver dedication resulting in improved health outcomes for some residents, critical narratives underscore glaring operational deficiencies within certain areas of patient care—particularly around hygiene protocols and management structure affecting health interventions. This duality suggests an urgent need for internal reassessment or oversight mechanisms within facilities like these to ensure all elderly individuals receive not just adequate but exemplary care throughout their stay.

This area of Jacksonville, Florida offers a range of amenities and services that would be beneficial for seniors looking to settle in the area. There are several reputable healthcare providers nearby, including pediatricians, physiatrists, and primary care physicians. Additionally, there are pharmacies in close proximity for easy access to medications. For leisure activities, there are parks for outdoor recreation and cafes for socializing with friends. The presence of a variety of restaurants ensures that there is something for every taste preference. Nearby theaters provide entertainment options, while places of worship offer spiritual fulfillment. Transportation options such as car rentals are available for convenience. Overall, this part of Jacksonville provides a well-rounded environment for seniors looking to enjoy their golden years with ease and comfort.

Physicians

• St John's Pediatrics, P.A. (1.8 miles)
• Innovative Physiatry Spine Clinic: Dr Suyin Lee, DO (1.8 miles)
• Cara C. Prier, MD (2.2 miles)
• Saint Augustine Pediatrics (3.2 miles)
• Florida Center for TMS (3.2 miles)
• Baptist Primary Care (3.8 miles)
• Srb Obgyn (6.1 miles)

Restaurants

• Bite a Bagel (1.9 miles)
• McDonald's (2 miles)
• Hurricane Grill & Wings (2.1 miles)
• Waffle House (4.4 miles)
• First Watch (6.7 miles)
• McDonald's (6.8 miles)
• Applebee's (6.8 miles)

Pharmacies

• Walgreens (2.3 miles)
• Winn-Dixie (3.3 miles)
• CVS Pharmacy (3.4 miles)
• CVS Pharmacy (4.9 miles)
• Walgreens (5.1 miles)
• Walmart Pharmacy (6.2 miles)
• CVS Pharmacy (6.3 miles)

Parks

• Aberdeen Park (3 miles)
• Losco Park (9.3 miles)
• Losco Regional Park (9.3 miles)
• Moccasin Slough Park (9.5 miles)

Cafes

• Starbucks (4.2 miles)
• Starbucks (4.2 miles)
• Twisted Compass Brewing Co. (6 miles)
• Panera Bread (9.4 miles)

Theaters

• Cinemark Durbin Park And Xd (4.6 miles)
• New Vision Theatres Fleming Island 12 (9.5 miles)

Hospitals

• Baptist Medical Center South (6.7 miles)
• Baptist South hospital (7.4 miles)
• Fleming Island Surgery Center (9 miles)

Places of Worship

• Shepherd of the Woods Lutheran Church (7.6 miles)
• St Joseph's Catholic Church (8 miles)
• Cody Family Enrichment Center (8.1 miles)
• Freedom Christian Fellowship (8.5 miles)
• Sacred Heart Catholic Church (8.7 miles)
• St John Paul II Catholic Church (9.5 miles)

Transportation

• Hertz Rent A Car (8.7 miles)