Bartram Lakes Assisted Living in Jacksonville, FL
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6209 Brooks Bartram Drive Building 200, Jacksonville, FL 32258
For more information about senior living options: (844) 490-3973
The staff at Bartram Lakes are absolutely fantastic. Ellen, the Admissions Director, goes above and beyond to make residents feel at home and settled in quickly. Janet, the Front Desk Coordinator, is incredibly personable and patient, and residents see her as a friend. Neise and Ellen, the Activities Directors, ensure there is never a dull moment and keep residents happy and active. Dominique, the culinary chef, does an outstanding job and the meals are delicious. The facility offers engaging daily activities that help residents socialize and stay active. Families have peace of mind knowing their loved ones are happy and well cared for. Bartram Lakes exceeds expectations in every way. Residents love socializing and the freedom to choose from a wide range of activities while preserving independence with assistance when needed. The staff are friendly, courteous, professional, and treat residents like family.
The reviewer describes Bartram Lakes as the worst facility in terms of communication and medication management. They characterize Brooks Bartram Lakes as very expensive with nursing staff delivering horrible service. They report that nurse call alerts can go unanswered for up to 25 minutes. They recount an instance where staff insisted a resident had to go to the dining room for meals, which felt inappropriate to them. They allege an unauthorized trip to the ER was made without consulting the resident's primary care physician. They accuse someone at Brooks of fabricating positive reviews by using patients' names. They state that transportation to appointments is difficult to schedule and residents have been left stranded.Bartram Lakes Assisted Living in Jacksonville, FL is best suited for seniors who want a warm, home-like environment with a strong social calendar and dependable on-site support within a respected provider network. Residents who value easy access to active programming, family-friendly communication, and a sense of safety tend to thrive here. The community shines for families seeking continuity of care through the Brooks system, with on-site nursing leadership, a visible admission team, and staff who foster meaningful connections. For many, the combination of welcoming front-desk hospitality, engaging activities, and a culinary team that takes pride in meals creates tangible peace of mind about daily living and companionship.
Those weighing alternatives should bring a clear eye to cost and consistency. Several families flag the facility's price point as a decisive factor, noting roughly five thousand dollars a month and correlating expectations for transparent billing with real-world charges. Others raise questions about medication management and timely responses to nurse calls, signaling a need for thorough due diligence on clinical processes. Transportation arrangements, occasional staff scheduling gaps, and pockets of what some describe as customer-service variability further suggest that a family might want to compare with facilities that emphasize stricter adherence to care protocols, more predictable billing, and consistently proactive communication.
On the plus side, the admissions experience and daily life at Bartram Lakes are consistently described as warm and well-organized. Ellen Brown, the admissions director, is repeatedly praised for her patience, clarity, and genuine care in easing transitions. Nick, the nurse manager, is perceived as accessible and reassuring, while Janet at the front desk is frequently highlighted as a steady, personable point of contact. The activities team - Necee and Ellen - keeps a steady stream of engaging offerings, and the culinary program under Dominique receives regular applause for thoughtful, well-prepared meals. The facility's upkeep, safety, and bright, welcoming atmosphere reinforce a sense of home that families cite as a foundation for trust in daily care.
Yet the community does not land in the same place for every family. Some reviews outline serious concerns: inconsistent communication and medication management, long nurse-call response times, and troubling episodes around medical decisions that lack family coordination. A few accounts describe transportation challenges and unexpected charges for services such as baths or laundry, which erode the assumption of straightforward, value-driven care. A persistent thread in these critiques is a desire for tighter alignment between administrative promises and frontline execution, especially where medical oversight and resident autonomy are involved. These are not universal experiences, but they are emphatic enough to demand careful verification before committing.
When the pros are weighed against the cons, Bartram Lakes often delivers a compelling package. The standout staff, the sense of community, and the continuity of care within the Brooks ecosystem create a reliable daily rhythm that reduces worry for families. The combination of social programs, on-site rehabilitation proximity, and a supportive environment helps residents regain or maintain confidence and independence while knowing help is readily available. For families prioritizing a lively, people-first setting with visible kindness from front-line staff, the positives tend to outweigh the friction points, provided due diligence confirms medical and billing practices align with expectations.
The practical decision comes into focus with a clear set of actions. Prospective residents should tour with a checklist that probes medication management protocols, nurse-call responsiveness, and how clinical decisions are communicated with families. Insist on a transparent, itemized bill and a written policy on transportation, bath and laundry charges, and other ancillary fees. Talk to current residents and families about continuity of care, especially for memory-related needs, and verify that the on-site nursing team can meet specialized requirements without surprises. In sum, Bartram Lakes represents a strong, well-loved option for those who prize community, competence, and continuity; it is not the only choice, and for some households the most prudent path is to compare pricing, transparency, and care processes against other Jacksonville options before committing.
100 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Bartram Lakes Assisted Living in Jacksonville, FL is a premier senior living community that offers memory care and skilled nursing facility services. Our community is dedicated to providing exceptional care and support to seniors with varying needs.
We provide a wide range of amenities to enhance the quality of life for our residents. Our beauty salon ensures that residents can always look and feel their best. The availability of cable or satellite TV allows residents to enjoy their favorite shows and stay connected to the world. We offer community-operated transportation for easy access to nearby destinations, as well as a computer center for staying digitally connected.
Our dining room offers restaurant-style dining where residents can savor delicious meals prepared by our skilled culinary team. For those who prefer more privacy, each apartment comes fully furnished with a kitchenette for convenient meal preparation. Housekeeping services ensure that living spaces are always clean and tidy.
At Bartram Lakes Assisted Living, we understand the importance of engaging activities. Residents have access to a fitness room to promote physical wellness, as well as a gaming room for entertainment and relaxation. Our beautiful garden provides a serene outdoor space where residents can unwind and enjoy nature. The small library caters to book lovers, while the wellness center offers various programs to enhance mental wellness.
Our dedicated staff is available 24/7 through our call system, providing round-the-clock supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services ensure that medications are taken correctly and on time.
For residents with specialized needs, we offer memory care programming designed specifically for individuals with cognitive impairments. Our mental wellness program focuses on promoting emotional well-being.
Bartram Lakes Assisted Living is conveniently located near various amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, hospitals, and transportation options.
Come experience the warmth and comfort of Bartram Lakes Assisted Living in Jacksonville – a community where seniors receive the care they need while enjoying an active and fulfilling lifestyle.
Bartram Lakes Assisted Living is located at 6209 Brooks Bartram Drive Building 200, Jacksonville, FL 32258 in Duval County, Florida
Bartram Lakes Assisted Living offers a range of tailored features that significantly enhance the quality of care for residents with dementia or Alzheimer's disease. Assistance with dressing and bathing helps maintain personal hygiene and dignity, while medication management ensures that residents receive their necessary treatments on schedule, minimizing confusion. Meal preparation and service are designed to meet nutritional needs and accommodate dietary restrictions, promoting both physical health and well-being. Activities of daily living assistance aids residents in maintaining independence as much as possible, fostering a sense of normalcy. The 24-hour supervision provides peace of mind for families, knowing their loved ones are safe at all times. Additionally, the mental wellness program and specialized memory care programming offer cognitive stimulation that is essential for individuals with mild cognitive impairment, helping to improve overall mental engagement and mood. Together, these features create a supportive environment conducive to enhancing the quality of life for those navigating the challenges associated with memory loss.
Bartram Lakes Assisted Living on seniors.fyi includes 11 photos including images showing interior, landscaping, architecture, building, entrance, billiards, dining, place settings, and more.
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Interior
Outdoors
Decor
Living Room
Building
Architecture
Trees
Windows
Dining
Kitchen
When to Transition from Assisted Living to Memory Care: Key Indicators, Steps, and Finding the Right Community