Bartram Crossing

Pros

• The staff members at Bartram Lakes Assisted Living community are very friendly and create a welcoming atmosphere for residents.
• Residents have personal control over their apartment's heating and air conditioning, contributing to their comfort.
• The facility offers a smaller environment with personalized care, particularly in the memory care unit with only 11 residents.
• Families feel that staying involved in their loved ones' care is crucial, as it fosters better communication and support from the staff.
• Bartram Crossing features nice amenities and a lovely, new facility for rehabilitation purposes.

Cons

• The staff at Bartram Crossing made homophobic remarks about a resident's behavior, indicating a lack of professionalism and sensitivity.
• There were instances of staff neglect, such as a male resident being left in urine-soaked sweatpants without proper care.
• Staff members were observed engaging in personal activities like playing solitaire and shopping online instead of attending to residents.
• The facility did not appropriately recognize or address signs of terminal agitation in residents, leading to further distress.
• The overall experience ended poorly due to inadequate compassion and support for residents with difficult conditions.

Review

Bartram Lakes Assisted Living community presents a mixed bag of experiences for its residents and their families, offering both commendable aspects and significant concerns. Many appreciate the warmth and friendliness of the staff, which is often highlighted as a key reason for choosing this facility. Residents find comfort in well-maintained living spaces that they can personalize to some degree, such as controlling their own heating and air conditioning. The atmosphere is described as clean, fostering a sense of safety and homeliness for those who live there.

A particular advantage mentioned by families is the smaller size of Bartram Lakes compared to larger facilities. This reduced scale allows for a more intimate environment where personalized care can be emphasized. For example, one family noted that their loved one was part of a memory care group consisting of only 11 individuals, enhancing the quality of attention each resident receives. Despite concerns about the overall experience being brief, the positive impression made during this time leads to recommendations from families who highlight the importance of active involvement in their loved ones’ care.

However, not all experiences at Bartram Lakes are favorable. A contrasting account reveals significant issues with care quality and staff behavior. It was reported that if a resident does not prefer sedentary activities like watching television, they may not receive appropriate engagement or support. Alarmingly, instances were recounted where staff members made derogatory remarks about residents' behaviors—such as belittling a male resident's method of eating—and displayed unprofessional conduct by neglecting their duties in favor of personal activities like playing solitaire or shopping online during working hours.

The distressing observations extended beyond mere negligence; one reviewer noted an incident involving a resident left unattended in soiled clothing for an extended period—a glaring sign of inadequate supervision and care standards. These unsettling experiences exacerbated familial anxieties regarding their loved ones’ well-being within the community’s confines. They felt compelled to remain actively involved rather than trusting that proper oversight would be maintained.

Concerns escalated further when it became evident that staff failed to recognize critical health signs, such as terminal agitation, indicating serious gaps in training or resources needed to provide compassionate end-of-life care effectively. Families expressed feelings of helplessness amid these alarming circumstances and were faced with difficult decisions about prioritizing their loved ones’ dignity while navigating systemic issues within caregiving practices at Bartram Lakes.

Given the contrasting testimonies surrounding Bartram Lakes Assisted Living community—from glowing reviews focused on personal attention within small groups to disheartening accounts reflecting negligence—it becomes clear that potential residents’ families must thoroughly evaluate both first-hand experiences and broader reports before making decisions about placing loved ones in this type of environment. While some might thrive under attentive staff in smaller settings like Bartram Lakes, others may find themselves confronting significant challenges that overshadow any initial advantages perceived in terms of personalized care amidst an inclusive community setting. Prospective clients should weigh these factors carefully before proceeding with arrangements that affect aging relatives' long-term wellness and happiness.

This area of Jacksonville, Florida offers a convenient and diverse array of amenities for seniors looking to settle down. With multiple hospitals and physicians in close proximity, residents have easy access to healthcare services. There are also plenty of dining options ranging from casual eateries like Applebee's and McDonald's to more upscale choices such as Lemongrass Thai Bistro. Additionally, pharmacies like Walgreens and CVS provide accessible medication services. Places of worship such as Shepherd of the Woods Lutheran Church and St Joseph's Catholic Church cater to spiritual needs, while parks like Losco Regional Park offer opportunities for outdoor recreation. The presence of transportation services like Hertz Rent A Car ensures ease of mobility, while cafes like Starbucks and Twisted Compass Brewing Co provide cozy spots for socializing. Overall, this area provides a well-rounded environment for seniors looking for a comfortable and convenient living experience in Jacksonville.

Hospitals

• Baptist Medical Center South (0.3 miles)
• Baptist South hospital (2.9 miles)

Physicians

• Srb Obgyn (0.4 miles)
• Nemours Jax South Office (1 miles)
• Baptist Primary Care (3.2 miles)
• Avecina Medical (5.1 miles)
• Cara C. Prier, MD (5.4 miles)
• Saint Augustine Pediatrics (5.5 miles)
• Innovative Physiatry Spine Clinic: Dr Suyin Lee, DO (5.5 miles)

Restaurants

• Applebee's (0.5 miles)
• McDonald's (0.7 miles)
• First Watch (0.8 miles)
• Lemongrass Thai Bistro (1 miles)
• Canopy Road Cafe (1.3 miles)
• Miller's Ale House (3.2 miles)
• Burger King (3.4 miles)

Pharmacies

• Walgreens (0.8 miles)
• Walmart Pharmacy (3.2 miles)
• CVS Pharmacy (3.6 miles)
• Walgreens (3.6 miles)
• Walgreens (4.4 miles)
• Winn-Dixie (4.6 miles)
• CVS Pharmacy (4.8 miles)

Places of Worship

• Shepherd of the Woods Lutheran Church (1.3 miles)
• St Joseph's Catholic Church (4 miles)
• Cody Family Enrichment Center (4.1 miles)
• Freedom Christian Fellowship (5.3 miles)
• Holy Family Catholic School (5.8 miles)
• St John Paul II Catholic Church (6.2 miles)

Transportation

• Hertz Rent A Car (2.4 miles)

Theaters

• Cinemark Durbin Park And Xd (2.8 miles)

Cafes

• Starbucks (3.1 miles)
• Starbucks (3.9 miles)
• Starbucks (5.4 miles)
• Twisted Compass Brewing Co. (5.4 miles)
• Metro Diner (5.8 miles)
• The Coffee Grinder (6 miles)
• Starbucks (8.3 miles)

Parks

• Losco Regional Park (3.6 miles)
• Losco Park (4.5 miles)
• Aberdeen Park (4.5 miles)