Right at Home of Greater Jacksonville and St. Augustine - Jacksonville, FL

Pros

• Veronica Flowers genuinely cares for her clients, provides written feedback, and shares direct contact to discuss progress.
• Sam Azuka is kind, gentle, and patient, making families feel at ease and as if he's part of the family.
• Janice Jones is an exceptional caregiver who does what needs to be done and more; highly recommended.
• Haley Coffey is caring, compassionate, and patient, fitting in well and helping keep mom engaged.
• Morgan is thoughtful and attentive, going above and beyond with chores and daily tasks.
• Kathleen Rivera is empathetic, knowledgeable, and relationship-building; she goes above and beyond, including hospital visits.
• Josselyn Ruwe is a loving, caring person who truly cares for clients and makes them feel valued.
• Nakia Taylor treats clients like family and shows genuine care.
• Barbara is a dedicated caregiver who provides companionship, stimulates conversation, and shows compassion.
• Sherrie Sears provides high-quality service and genuine care.
• Anold Delmond has been a phenomenal caregiver for Dr Brenner for over three years, a blessing to the family.
• Jeneka is a true blessing - kind, warm, and dedicated, consistently going above and beyond.

Cons

• The family had previously used another home care agency and experienced a myriad of issues.

Review

Right at Home has touched many families through a broad chorus of heartfelt experiences, with stories that span medical challenges, distance, and the everyday realities of caregiving. Across these testimonials, the common thread is a deep appreciation for compassionate, reliable, and attentive care that goes beyond simply meeting needs to truly supporting loved ones and the families who love them. From personal recoveries after a stroke to daily routines for those with Parkinson's, dementia, or advanced aging, the care team is repeatedly described as knowledgeable, patient, and genuinely devoted.

Several reviews highlight the pivotal role of individual caregivers who consistently go the extra mile. Janice Jones appears repeatedly as a standout, praised for her compassion, reliability, and willingness to do more than what's asked. In one case, she is commended for caring for a husband with his caregiver's praise that Janice not only attends to his needs but also lightens the load for the caregiver themselves. In another account, Janice is noted for greeting with a smile, showing respect, and balancing Emmanuel's care with attentiveness to the caregiver's own well-being. The consistency of Janice's excellence across different families underscores how essential a truly devoted caregiver can be to both clients and their loved ones.

Communication and connection emerge as especially meaningful themes, particularly when families are geographically distant. Veronica Flowers is described as someone who not only cares for a father but also provides written feedback and even shares her phone number for ongoing dialogue about his condition. For families living thousands of miles away, this level of proactive communication - especially when medications or responses to treatment require careful monitoring - provides reassurance and a sense of being "in the loop" even when a visit isn't possible in person.

Caregivers like Sam Azuka are praised for warmth, gentleness, and patience, qualities that help families feel that their loved one is in safe hands. When a father battles Parkinson's and dementia, Sam's approach makes the family feel as if he is part of their own circle, offering not just practical help but also emotional trust and a sense of relief that their dad is cared for with dignity and kindness.

Across the board, Right at Home is depicted as more than a service provider; it is a reliable, loving presence in a family's life. Descriptions such as "Best Home Health ever," "loving, compassionate, and always there," and "an amazing team with incredible work ethic" reflect a consistent message: the agency represents a dependable partnership during challenging times. Several families emphasize that the company's culture values compassion and professionalism, creating space for caregivers to deliver high-quality care while families feel supported and respected.

The testimonials also illuminate the broader working environment for care professionals at Right at Home. People describe enjoying their roles, noting abundant opportunities and a positive workplace culture where both clients and staff are treated with appreciation. Statements like "Love working here," "Best company to work for as an HHA or CNA," and "Incredible work ethic by everyone on our staff" speak to a thriving, people-centered organization. When caregivers feel supported, it translates into consistent, attentive care for clients, which is precisely what these families experience.

Several stories highlight caregivers who become trusted fixtures in a client's daily life and in family routines. Hortense (Maria) is praised for patient, friendly, and pleasant interactions with a mom who benefits from steady support. Anold Delmond is singled out for delivering "phenomenal" care for Dr. Brenner over more than three years, illustrating the power of long-term relationships built on trust and continuity. Nakia Taylor is commended for politeness, honesty, and going above and beyond, while Josselyn Ruwe is remembered as a loving, caring presence during a difficult time, with gratitude extended to the whole Right at Home team. These stories reveal how individual caregivers become more than aides - they become allies in the family's journey.

Another important thread is the way Right at Home supports families dealing with complex medical needs or transitions. For a mom who is 96 years young, Sherrie Sears is lauded for high-quality service and genuine care, while Kathleen Rivera is highlighted for building a strong, empathetic relationship with the family from the outset. Kathleen's hospital visit to the mother after a pneumonia diagnosis is described as a remarkable demonstration of going above and beyond - an act that left the family deeply impressed and grateful. The same sense of extraordinary care is echoed in stories about Tabby helping a husband with Parkinson's disease and dementia, and in the VA-assisted caregiving scenario where Morgan's thoughtful attentiveness provided essential support.

Finally, several reviews emphasize the transformative effect of thoughtful care on the family's daily life. One family notes that a caregiver's presence allows them to relax and not worry when they are not physically present, a sentiment that resonates deeply for those caring for a spouse or parent with significant needs. From daily tasks like cleaning and meal preparation to transportation to groceries and appointments, the range of services is described as comprehensive and consistently well-executed. In these narratives, Right at Home earns trust not just for fulfilling duties, but for delivering kindness, respect, and a sense of companionship that helps families navigate challenging times with dignity and hope.

This part of Jacksonville, Florida offers a variety of medical services, pharmacies, transportation options, cafes, restaurants, places of worship, hospitals, parks, and theaters within close proximity. With several physicians specializing in allergies, asthma, fertility, plastic surgery, pain management, orthopedics, and dermatology nearby, residents have easy access to healthcare. Additionally, there are multiple pharmacies for convenience in obtaining medications. The area also provides a selection of dining options ranging from fast food to sit-down restaurants. Places of worship and hospitals are easily accessible for spiritual needs and medical emergencies. Parks offer opportunities for outdoor recreation and relaxation. For entertainment, there are theaters nearby to catch the latest movies. Overall, this part of Jacksonville provides a convenient and diverse range of amenities that may be appealing for those considering senior living in the area.

Physicians

• First Coast Allergy and Asthma (1.8 miles)
• Brown Fertility (2.3 miles)
• TruYou Plastic Surgery of Jacksonville (3.2 miles)
• Nemours Jax South Office (3.8 miles)
• Florida Pain Physicians (4.9 miles)
• Southeast Orthopedic Specialists - CenterONE Clinic (4.9 miles)
• Intercoastal Dermatology (5 miles)

Pharmacies

• Winn-Dixie (2.3 miles)
• Walgreens (2.3 miles)
• Walmart Pharmacy (3.8 miles)
• Walgreens (3.8 miles)
• Walgreens (4.6 miles)
• Walgreens (4.8 miles)
• CVS Pharmacy (5 miles)

Transportation

• Hertz Rent A Car (3.2 miles)

Cafes

• Starbucks (3.5 miles)
• Metro Diner (4 miles)
• The Coffee Grinder (4.1 miles)
• Starbucks (4.7 miles)
• Starbucks (6 miles)
• Panera Bread (6.8 miles)
• Starbucks (7 miles)

Restaurants

• Chick-Fil-A (3.5 miles)
• Canopy Road Cafe (3.5 miles)
• Miller's Ale House (3.5 miles)
• Burger King (3.7 miles)
• Lemongrass Thai Bistro (3.9 miles)
• Applebee's (4.2 miles)
• Steak 'n Shake (4.4 miles)

Places of Worship

• Shepherd of the Woods Lutheran Church (3.8 miles)
• Holy Family Catholic School (4.1 miles)
• St John Paul II Catholic Church (5.9 miles)
• St Joseph's Catholic Church (6.6 miles)
• Cody Family Enrichment Center (6.7 miles)

Hospitals

• Baptist Medical Center South (4.4 miles)
• Baptist South hospital (5.9 miles)

Parks

• Losco Regional Park (4.5 miles)
• Losco Park (6.1 miles)
• Dolphin Cove Dog Park (7 miles)
• Huffman Boulevard Park (7.2 miles)

Theaters

• Cinemark Tinseltown and XD (6.1 miles)
• Cinemark Durbin Park And Xd (6.6 miles)