Always Caring Home Health

Pros

• The staff were very friendly and personable.
• They took good care of his dad.
• They showed that they cared and were attentive to his needs.
• The reviewer would greatly recommend this place.

Cons

• The agency was disrespectful beyond imagination.
• They did not return calls despite repeated messages.
• They would answer calls only to hang up on him.
• They never cared about his well-being.
• The agency deserves zero stars.
• The agency should be avoided.

Review

Experiences with home health care can swing between comforting support and frustrating missteps, and the two reviews shared here illustrate that swing in vivid terms. One family describes an encounter that left them feeling abandoned at a critical moment, while another describes care that felt like it made a genuine difference in a loved one's daily life. Taken together, they present a portrait of a service that can, under the right circumstances, be both compassionate and obstructive to families seeking help.

According to one account, an octogenarian father was put in the care network via the hospital's referral, with the hospital telling the family that this agency would be assigned. What followed was a pattern of nonresponsive communication: repeated calls were made, messages left, and no return calls. When someone did answer, the line was promptly hung up, leaving the family with the sense that no one cared to engage. The reviewer described the agency as disrespectful beyond imagination and insisted that the service was "GARBAGE" and deserved zero stars, urging others to stay far away.

That account emphasizes not only a lack of timely contact but also a felt disregard for the family's needs. The language used - calls unanswered, abrupt conversations ending in hangs-up, and a characterization of the agency as "never caring" - paints a picture of frustration and disappointment at a moment when the family was hoping for reliable support to manage a critical health transition at home. The intensity of the critique underscores how crucial communication is in the home-health model, where ongoing updates and receptivity can be as important as the hands-on care itself.

In sharp contrast, another review paints a very different picture. The family describes the staff as very friendly and personable, with caregivers who took good care of the father. They note that the team showed care and attentiveness to his needs, making him feel attended to rather than neglected. The overall sentiment is one of gratitude and reassurance, culminating in a strong recommendation: "I would greatly recommend this place" because of the visible warmth and the sense that the staff were genuinely invested in the patient's well-being.

Together, these entries reveal the complexity of home health care delivery, where outcomes can hinge on day-to-day interactions with different staff members, the timing of calls, and the way a hospital coordinates discharge. The same agency appears capable of both meaningful, compassionate engagement and frustrating communication gaps. Such divergence could reflect varying levels of staffing, differences in on-duty teams, or the particular circumstances surrounding each patient's case and the hospital's discharge process.

For families navigating home health services, the juxtaposition of these experiences highlights the importance of proactive communication: confirming who is assigned, establishing expected contact times, and knowing how to escalate issues if responsiveness wavers. It also speaks to the possibility that care quality can be highly personalized - some patients may receive warmth and attentiveness that profoundly improves daily life, while others may encounter barriers that undermine confidence in the agency. In any case, these reviews together remind us that care quality is not a single attribute but a spectrum shaped by people, processes, and communication.

Located in St. Johns, Florida, this neighborhood offers a range of amenities that cater to senior living. With several cafes like Twisted Compass Brewing Co. and Panera Bread nearby, residents can enjoy a cup of coffee or a meal with friends. There are also pharmacies such as Walmart Pharmacy and CVS Pharmacy within close proximity for easy access to medications. In terms of healthcare, Avecina Medical and Clay Eye Physicians & Surgeons are located nearby for any medical needs. Additionally, there are parks like Aberdeen Park and Moccasin Slough Park for leisurely walks or outdoor activities. Restaurants such as Julington Creek Fish Camp and Ruby Tuesday offer dining options for residents looking to enjoy a meal out. For worship, there are places like Freedom Christian Fellowship and St Joseph's Catholic Church in the area. Overall, this part of St. Johns provides a convenient and comfortable environment for seniors looking to settle down in the area.

Cafes

• Twisted Compass Brewing Co. (1.7 miles)
• Panera Bread (5.1 miles)
• Starbucks (6.2 miles)
• The Urban Bean Coffeehouse Cafe (6.8 miles)
• Starbucks (6.9 miles)

Pharmacies

• Walmart Pharmacy (2 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (2.5 miles)
• Walgreens (2.6 miles)
• Walgreens (4 miles)
• Health Mart Pharmacy (5 miles)
• Winn-Dixie (5.1 miles)

Physicians

• Avecina Medical (2.1 miles)
• Clay Eye Physicians & Surgeons (4.6 miles)
• N.E. Florida Endocrine & Diabetes Associates (4.7 miles)
• Gatien and Associates (4.7 miles)
• The Florida Centers of Sleep Medicine (4.7 miles)
• Hand and Wrist Center (4.8 miles)
• Fleming Island Plastic Surgery (4.8 miles)

Parks

• Aberdeen Park (2.3 miles)
• Moccasin Slough Park (4.9 miles)
• Losco Park (6.3 miles)
• Losco Regional Park (7.1 miles)
• Clarke House Park (7.5 miles)

Restaurants

• Julington Creek Fish Camp (3 miles)
• Don Juan's Restaurant (3.7 miles)
• Waffle House (4.5 miles)
• IHOP (4.9 miles)
• Mr. Chubby's Wings (5 miles)
• Zaxby's (5.1 miles)
• Ruby Tuesday (5.1 miles)

Hospitals

• Fleming Island Surgery Center (4.7 miles)
• Baptist South hospital (4.9 miles)
• Baptist Medical Center South (6.3 miles)

Places of Worship

• Freedom Christian Fellowship (4.8 miles)
• St Joseph's Catholic Church (4.9 miles)
• Cody Family Enrichment Center (5 miles)
• Sacred Heart Catholic Church (5.4 miles)
• Shepherd of the Woods Lutheran Church (6.7 miles)

Theaters

• New Vision Theatres Fleming Island 12 (5.3 miles)
• Cinemark Durbin Park And Xd (6.4 miles)

Transportation

• Hertz Rent A Car (7.4 miles)