Credible Homecare Services

Pros

• They provided a very quick response to an emergency need, and everyone they dealt with was considerate, kind, and compassionate.
• Antonine and her team are a pleasure to work with; they are prompt, professional, and dedicated, and they take the time to get to know their clients and care for their needs.
• A friend recommended Credible Home Care Services, and the client is very happy they went with them; everyone was professional and caring, and they were knowledgeable and honest.
• The caregivers were very nice and took very good care of the client's dad.
• The client would definitely use Credible Home Care Services again.

Cons

• The reviewer notes there is no zero-star option, signaling extreme dissatisfaction.
• The patient had to call multiple times to schedule a nurse visit and was told a callback would occur in 10 minutes, but no call was ever received.
• The reviewer doubts what a home visit would look like if patients are treated this way, indicating concern about overall service quality.

Review

These reviews paint a picture of a home care landscape that can feel deeply personal to families: when care arrives promptly and with genuine concern, it brings relief and trust; when communication stalls and expectations aren't met, it leaves doubt and frustration. Across the comments, the thread is clear - the level of responsiveness, empathy, and professionalism can make a world of difference in how people experience at-home support during vulnerable times.

One reviewer expresses clear disappointment, noting a missed opportunity to connect when scheduling a nurse visit became a repeated point of frustration. The patient describes calling multiple times, only to be told that a callback would come within ten minutes, and then never receiving that call. The sentiment is stark: if the system fails to respond to urgent needs and follow through on promised contacts, there is real concern about what the actual home visits might look like. This perspective underscores the importance of reliable communication and dependable follow-through in the critical initial steps of arranging care.

In contrast, another account highlights a markedly positive moment: a quick and responsive reaction to an emergency need. The reviewer emphasizes that the people involved were considerate, kind, and compassionate, turning what could have been a stressful situation into one where prompt, humane care was available when needed most. This experience reinforces how crucial timely and empathetic responses are when urgent care is required, and it suggests that when the team meets that standard, families feel seen and supported.

A common thread running through several positive notes is the leadership and character of the caregiving team. Antonine and her team are singled out for being a pleasure to work with - described as prompt, professional, and dedicated. The reviewers appreciate that they take the time to understand their clients and are willing to do whatever it takes to meet individual needs. The gratitude expressed here points to the value of building relationships: caregivers who listen, personalize their approach, and demonstrate sustained commitment can greatly ease the burden on families navigating at-home care.

Another reviewer points to Credible Home Care Services in a way that emphasizes trust, professionalism, and transparency. They were happily guided by a friend's recommendation and found the team to be professional and caring. Asking questions yielded knowledgeable and honest answers, and the reviewer clearly intends to use the service again. This reflects an experience where the caregiver's demeanor, clarity, and willingness to engage in open dialogue leave clients confident in the care plan and the people delivering it.

There is also praise for a specific provider described simply as "The Caregivers," who were very nice and took "every good care" of the reviewer's father. Though brief, this comment communicates warmth, attentiveness, and a sense of reliability. The sentiment resonates with the idea that compassionate, attentive hands can offer peace of mind to families during challenging times.

Taken together, these reviews emphasize several core strengths that seem to matter most in home care: rapid, compassionate responsiveness in emergencies; staff who are genuinely kind and respectful; teams that are professional, dedicated, and willing to invest time in understanding each client's unique needs; and honest, clear communication that helps families feel informed and confident in the care they receive. The contrasting experiences also serve as a reminder that the system's weaknesses - particularly in scheduling and follow-up - can significantly color a family's overall impression, even when the same providers are capable of delivering excellent in-home care.

Ultimately, these perspectives suggest that successful home care hinges on a reliable combination of accessibility, empathy, and competence. When caregivers answer promptly, communicate clearly, and show genuine concern for the individuals they serve, families describe being helped at critical moments and feeling grateful for the support. Conversely, when promises are not kept or communication stalls, even a strong willingness to help can be undermined by uncertainty and frustration. The recurring lesson is clear: dependable follow-through and a listening, compassionate approach are essential to delivering truly reassuring and effective home care.

Places of Worship

• Freedom Christian Fellowship (0.2 miles)
• Cody Family Enrichment Center (1.5 miles)
• St Joseph's Catholic Church (1.5 miles)
• Shepherd of the Woods Lutheran Church (5 miles)
• Holy Family Catholic School (5.8 miles)

Restaurants

• Waffle House (0.4 miles)
• Don Juan's Restaurant (1 miles)
• Julington Creek Fish Camp (1.7 miles)
• Seasons Dumpling (2 miles)
• Firehouse Subs (2.8 miles)
• Zaxby's (3.1 miles)
• Wicked Barley Brewing Company (4.3 miles)

Physicians

• Clay Eye Physicians & Surgeons (0.5 miles)
• First Coast Oncology (1.4 miles)
• Yalch Peter Baptist Primary Care Jacksonville (2.2 miles)
• Avecina Medical (2.5 miles)
• Baymeadows Family Practice (4.9 miles)
• Srb Obgyn (5.4 miles)
• Family Care Partners (5.7 miles)

Pharmacies

• Walgreens (0.8 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (1.6 miles)
• Winn-Dixie (1.7 miles)
• CVS Pharmacy (2.6 miles)
• Walmart Pharmacy (2.6 miles)
• Walgreens (3.5 miles)

Parks

• Losco Park (2.2 miles)
• Losco Regional Park (3.7 miles)
• Moccasin Slough Park (5.2 miles)
• Clarke House Park (5.5 miles)
• Aberdeen Park (5.5 miles)

Hospitals

• Baptist South hospital (2.6 miles)
• Baptist Medical Center South (5.5 miles)
• Fleming Island Surgery Center (6.2 miles)

Cafes

• Twisted Compass Brewing Co. (2.9 miles)
• The Urban Bean Coffeehouse Cafe (4.6 miles)
• Starbucks (4.6 miles)
• Starbucks (4.8 miles)
• Metro Diner (5.9 miles)
• The Coffee Grinder (6 miles)
• Starbucks (6.1 miles)

Transportation

• Hertz Rent A Car (5 miles)