Sunnyside Homes

Pros

• Ms. Mary guided patients and kept them honest.
• Bebe is an amazing Medical Technician who keeps the day interesting with creative, fun, and challenging group activities.
• Will provided leadership in the recovery process and is known for his caring influence.
• The nursing staff provide 24/7 professional and compassionate care and are knowledgeable about each patient.
• The Blackberry Center staff are caring, knowledgeable, and kind from the start, and keep patients safe and informed during detox.
• The center is spotless and the food is great, contributing to a positive environment.
• Therapists Mary and Kalisha are amazing and work with patients to get to the bottom of issues.
• Rec therapists Gail and Marvin are great and supportive.
• Miss Sashell is regarded as the best nurse at the facility.
• The Blackberry Center comes highly recommended for personal growth and recovery.

Cons

• The facility is described as terrible and unprofessional, with shortages of food, tissues, and paper towels.
• The reviewer claims they left with a busted arm and that no one took accountability.
• The center allegedly lost the reviewer's dog's ashes and failed to follow up.
• A staff member allegedly lied to the reviewer's sister about the reviewer being scammed.
• Patients were treated like inmates and yelled at.
• A night medical technician allegedly laughed at a patient.
• Medications were prescribed without proper consultation, causing serious side effects.
• Doctors were described as awful and unprofessional.
• A patient was discharged in withdrawal after being given an allergic medication, with no ambulance or doctor called.

Review

The Blackberry Center leaves a strong impression of a place where dedicated staff can make a real difference in people's recovery journeys. Several voices begin with heartfelt shout-outs to individuals who stood out in their care. Ms. Mary is repeatedly praised for guiding and keeping people honest, a bedrock presence in the program. Bebe, described as an amazing Medical Technician, is credited with turning the days into something engaging and even playful through group activities that were creative, fun, and challenging. Will is highlighted for his leadership and for helping patients turn over their struggles to a higher power, with many noting that his approach and demeanor reflected a personal shine and a sense of moral support. The nurses who staffed 24/7 are repeatedly commended for their knowledge and attentiveness to each patient, contributing to a sense of safety and care even in tough moments. Taken together, these notes sketch a learning environment that people remember for compassion, structure, and a supportive community.

Across many reviews, there is a strong thread of professional and compassionate care that made a positive difference for those who found the right fit. The programs and group therapies are described as helpful and relevant to those seeking mental health treatment and addiction recovery. Therapists Mary and Kalisha are singled out for their effectiveness in getting to the root of issues, while other staff members - Vinny, Emily, Bibi, and Will - are praised for their dedication and for making the therapeutic process feel personal. Recreation and recovery specialists Gail and Marvin earn positive mentions as well, and even the meals and overall cleanliness of the facility are touched on as contributing to a constructive atmosphere. For many, the combination of attentive clinicians, practical support, and steady routines creates a solid framework for personal growth and meaningful forward progress.

But the experience is not uniformly positive. Several reviews recount serious concerns about safety, accountability, and professionalism. Some readers caution others not to entrust loved ones to the facility, citing a physical injury (a busted arm) with alleged lack of accountability and poor follow-up. There are complaints about basic comfort and logistics - out of stock food, not enough tissues or towels in rooms, and a perception that there is "no real group therapy" in certain sessions. Loss of personal possessions, including a patient's dog ashes, and a lack of timely communication about such losses are described as profoundly distressing and suggest gaps in the center's handling of sensitive matters. In one instance, a staff member (the Head of the Counseling Department) is accused of dishonesty in conveying information to family members, prompting talk of legal recourse and deep disappointment in how trust was handled.

Additional criticisms touch on consistency and quality of care. Some reviewers describe the facility as having only a small number of doctors and limited time with medical professionals, as well as reports of incorrect or insufficiently discussed medications. There are strong condemnations of the behavioral environment by some patients who felt disrespected or treated like inmates, including accounts of a night nurse's behavior and concerns about staff who do not appear to be fully aligned with the treatment goals. The sense of being closed off or unresponsive at critical moments - particularly at night when help is most needed - adds to a perception that the center does not consistently live up to its 24/7 promise. In a few reviews, patients describe medication experiences that led to adverse effects or requiring urgent reassessment, intensifying fears about patient safety and the adequacy of medical oversight.

Amid the breadth of feedback, there are also durable notes of gratitude that underscore the potential for transformation. A patient who recently completed treatment expresses a deep sense of relief and hope, describing the Blackberry Center as a crucial stepping stone to recovery and crediting everyone from admissions to the nursing staff for a substantial learning experience. Another account highlights a discharge that occurred just days ago, with strong satisfaction about leaving with greater insight and a sense that this could be the patient's final detox experience. In these stories, the center is portrayed as a launchpad for personal renewal when the patient fully engages with the process and when the care team provides consistent, compassionate guidance.

Taken together, the impressions of The Blackberry Center present a nuanced portrait: a facility with real strengths in compassionate, capable frontline care, strong mentors, and a solid framework for recovery. At the same time, the reviews raise serious concerns about accountability, consistency in medical care, the handling of medications, and basic facility operations. The best path forward, as these voices imply, would be ongoing attention to communication, a clearer and more reliable safety net for emergencies, improved medication management, and enhanced accountability for staff conduct and patient outcomes. For those considering treatment, the center appears to offer genuine opportunities for growth, but it is wise to approach with questions about how the program handles safety, communication, and the day-to-day realities patients may face.

Physicians

• Florida Institute of Neurology (0.2 miles)
• St Cloud Optical (0.5 miles)
• Associates In Dermatology (1.2 miles)
• Prohealth Family Physicians (1.2 miles)
• Pediatrics of Central Florida, PA (1.2 miles)
• Access Pronto (1.3 miles)
• St. Cloud Surgical Associates (1.3 miles)

Pharmacies

• Walmart Pharmacy (0.3 miles)
• Walgreens (0.5 miles)
• CVS Pharmacy (0.8 miles)
• St Cloud Pharmacy (1.2 miles)
• CVS Pharmacy (1.6 miles)
• Walmart Pharmacy (2.8 miles)
• Walgreens (3.8 miles)

Restaurants

• Chick-Fil-A (0.4 miles)
• Sidelines Sports Grill (0.5 miles)
• IHOP (0.6 miles)
• Gator's Dockside (0.7 miles)
• Checkers (0.8 miles)
• Rancho Chico Mexican Restaurant (1 miles)
• Fat Boy's Bar-B-Q (1.1 miles)

Cafes

• Starbucks (0.5 miles)
• Vanessa's Coffee Shop (4.5 miles)
• Panera Bread (7.1 miles)
• Starbucks (8.2 miles)
• Starbucks (9.5 miles)
• Starbucks (9.7 miles)
• Starbucks (10 miles)

Places of Worship

• St Thomas Aquinas Catholic Church (0.6 miles)
• St Luke & St Peter Church-Episcopal (3.1 miles)

Parks

• St Cloud Parks & Recreation (1.3 miles)
• Lakefront Park (1.8 miles)
• Hopkins Park (3.3 miles)
• Austin Tindall Park (5.5 miles)
• Meadow Creek Park (7.7 miles)

Transportation

• Tupperware Sunrail Station (7.4 miles)

Hospitals

• Nemours Children's Hospital (8.5 miles)

Theaters

• Regal The Loop & RPX (9 miles)