Information last verified:
163 Pitt Street, Clermont, FL 34711
For more information about senior living options: (844) 490-3973
The Madison at Clermont is a wonderful, well-kept community that feels like home. The staff are friendly, caring, and attentive, treating residents like family. The activities program is lively with frequent events that keep residents engaged. The meals are high quality and offer a wide variety, enjoyed by residents. The facility is clean, safe, and welcoming, with a warm atmosphere. The executive director and leadership team create a cohesive, positive environment. Move-in processes are smooth and guided by compassionate staff, particularly Paige. The memory care team is excellent, providing patient and personalized care. Families feel confident and grateful for the care their loved ones receive at Madison at Clermont. The community fosters camaraderie among residents and staff, creating a warm, inclusive environment.
The facility is screwed up. The staff do not answer their phones. The director should be fired. Residents have fallen and were left on the ground for hours. Residents go weeks without showers and rooms smell like mold. There are no cameras in the facility, and staff may cover up incidents with lies. The meals were the worst.The Madison at Clermont (Senior Living at Lake Minneola) is best suited for families seeking an active, people-first environment in a mid-sized, homey campus. This community shines for seniors who value a strong social life, hands-on staff attention, and a dining program with variety and flavor. It is particularly well-mitted for families with memory-care needs who want a cohesive campus where care and activities feel interconnected rather than siloed. The leadership team is repeatedly described as approachable, and move-in logistics are portrayed as well managed when families engage early. In short, this is a place that feels like a tightly knit, resident-centered home when the relationship between staff and residents is present and ongoing.
The strongest upside rests in the day-to-day warmth and the sense of community. Reviews consistently praise friendly, capable staff who treat residents like family, a calendar packed with activities, engaging social opportunities, and meals that residents enjoy. The building is described as clean and well maintained, with activity spaces that feel welcoming rather than clinical. Families repeatedly highlight proactive communication from leadership and front-line staff, the ability to initiate or participate in events, and a sentiment that residents appear happy and engaged. For families who want frequent interaction with staff and visible resident reciprocity, the Madison stands out as a place that earns trust through consistent, attentive care.
Yet the community carries several significant caveats that cannot be ignored. A subset of reviews reports systemic safety and governance concerns, including instances of phone lines not being answered, allegations about theft, doors reportedly left unsecured, and gaps in perceived accountability. Other accounts cite issues with pest problems, odors, unaddressed falls, and uneven attention to safety or medication management. Some families question management responsiveness and the consistency of on-floor leadership, which makes the overall risk profile feel uneven. While many families celebrate the warmth and quality of care, these negative experiences show that risk tolerance and vigilant oversight are essential when considering this campus.
The positive elements do offset some of the risks when paired with deliberate due diligence. The Madison’s strength lies in its engaged staff culture, robust activity programming, and genuine efforts to keep residents connected and active. Where staff matter most, on memory-care floors and with daily routines, the praise is resounding, and the care approach often feels collaborative with families. Prospective residents can mitigate concerns by requesting transparent access to incident reports, speaking directly with front-line caregivers, and insisting on clear safety protocols, such as monitored doors and visible supervision during high-risk tasks. On balance, the care experience can be superb, but it requires proactive involvement from families and ongoing oversight from leadership.
Alternatives should be considered for families prioritizing ironclad safety standards, absolute transparency, and a consistently flawless safety record. If decisive, rapid communication, verifiable safeguards, or uninterrupted supervision are non-negotiables, it may be prudent to compare with other nearby communities that emphasize rigid incident reporting, real-time updates, and a longer, unblemished safety track record. For memory-care needs with higher care complexity or for families who require a consistently calm environment with fewer reported operational hiccups, exploring multiple options will likely yield a more straightforward fit. The Madison remains a compelling option, but it pays to have a backup plan and a checklist focused on safety, communication, and accountability.
Bottom line: for families willing to partner closely with leadership, participate in regular tours, and advocate for transparent operations, Madison at Clermont delivers a lively, compassionate, and engaging living experience that can feel like home for many residents. The community’s culture, activities, and dining heartily support quality of life when governance is strong and oversight is vigilant. However, serious concerns raised in a portion of reviews cannot be dismissed. Prospective families should prioritize direct conversations with the executive and direct care teams, request concrete examples of safety audits and incident handling, and arrange unannounced visits to observe daily operations. If these safeguards are in place, Madison at Clermont represents a powerful choice for an active, person-centered assisted living with demonstrated staff dedication and meaningful resident engagement.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Nestled by Lake Minneola in the charming town of Clermont, FL, our senior living community offers a serene and picturesque environment for older adults seeking a comfortable and enjoyable retirement experience. With a range of amenities and care services designed to promote independence and well-being, residents can relax and thrive in their new home.
Our community features a spacious dining room where residents can gather with friends to enjoy delicious meals prepared by our talented chefs. Each apartment comes fully furnished, providing residents with all the comforts of home. For those who enjoy spending time outdoors, we have beautifully landscaped gardens and outdoor spaces where residents can take leisurely strolls or simply unwind and soak up the sunshine.
To ensure a worry-free transition, we offer move-in coordination services that take care of all the logistics, making the move as seamless as possible. Housekeeping services are provided regularly to ensure that residents' living spaces remain clean and tidy.
For those requiring additional assistance with daily tasks, our caring staff is available to provide support with activities such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that residents receive the necessary medical attention. Our staff is trained in diabetes management and can accommodate special dietary restrictions to promote overall health.
Transportation arrangements are available for medical appointments, allowing residents to easily access necessary healthcare services. Additionally, there are numerous pharmacies, physicians' offices, restaurants, cafes, parks, and hospitals located nearby for added convenience and convenience.
Residents also have access to a variety of engaging activities designed to nurture social connections and stimulate their minds. Scheduled daily activities offer opportunities for entertainment or trying out new hobbies alongside fellow community members.
At our assisted living community at Lake Minneola in Clermont, FL, we strive to create an enriching environment where seniors can live comfortably while receiving the support they need.
Senior Living at Lake Minneola is located at 163 Pitt Street, Clermont, FL 34711 in Lake County, Florida
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