Village Veranda At Lady Lake

Pros

• The facility is described as beautiful, clean, and well-kept, with modern accommodations that impressed visitors.
• Residents and staff at Village Veranda are noted to be extremely friendly, creating a welcoming atmosphere.
• The dining options are praised for their variety and quality, with residents enjoying good meals and choices.
• The layout of the apartments includes desirable features such as separate bedrooms and outdoor spaces like a lanai and courtyard.
• Many activities are available for residents to participate in, fostering a sense of community among them.
• Visitors appreciated the informative tours conducted by staff members who were accommodating and responsive to questions.
• The facility offers amenities like a library, salon, ice cream parlor, and regular transportation for medical appointments.
• Village Veranda's ability to accept Medicaid was highlighted as a significant advantage over other facilities visited.

Cons

• The facility was not as clean compared to other places.
• The location was terrible, being right off a busy road with ongoing construction.
• The staff appeared unprofessional and did not acknowledge visitors during the tour, making them feel like an inconvenience.
• Management displayed disgraceful behavior, including the Executive Director reportedly having alcohol on her breath during interactions.
• There were complaints about inadequate housekeeping and maintenance services due to understaffing.
• Some residents felt that the warm, friendly atmosphere was lacking compared to other facilities they had visited.
• The new assistant director exhibited unprofessional behavior towards staff, raising concerns about her suitability for the role.
• One reviewer noted that despite the facility's aesthetics, they did not receive a "warm, fuzzy feeling" from their visit.

Review

Village Veranda at Lady Lake is a senior living facility that has garnered mixed reviews from visitors and residents alike. While many appreciate its attractive amenities and spacious accommodations, others have expressed significant concerns about the management and overall atmosphere of the facility. The commentary regarding Village Veranda reveals a complex picture of both strengths and weaknesses that potential residents should consider.

Many reviewers were impressed with the physical aspects of Village Veranda, calling it beautiful and well-maintained. The facility boasts separate two-bedroom, two-bath apartments, which appealed to some families looking for more privacy. Reviewers noted the presence of full-sized refrigerators in the units, a feature not available at all facilities they visited. Additionally, the layout of Village Veranda was praised for being exceptional; it included large outdoor spaces like courtyards and a koi pond where residents could gather socially. The dining area also received positive feedback for its cleanliness and neatness, with residents enjoying various meal options tailored to their preferences.

Despite these favorable features, some visitors found shortcomings during their tours. Concerns were raised about the friendliness of staff members; while some employees were described as warm and accommodating, others did not project a welcoming demeanor. Reviews indicated that during one tour, the staff member leading it seemed new to her role and unable to answer all questions effectively. This lack of professionalism contrasted with experiences at other facilities where staff engagement felt more genuine. One reviewer even highlighted feeling like they were inconveniencing staff by being there.

The location also drew mixed reactions; although its proximity to The Villages was considered an advantage by some families—particularly those with loved ones already residing there—others felt that being right off a busy road made accessibility challenging due to ongoing construction. A notable criticism was directed toward how village residents appeared disengaged or unhappy when reviewers entered the facility; this left an impression that significantly influenced opinions about whether it would be an appropriate home for aging relatives.

Among the positives reported by current residents' families was a culture of friendliness among both staff and fellow residents once moved in. Many expressed satisfaction with how quickly inquiries were addressed and appreciated having multiple activities available daily for engagement—creating a sense of community within the living space. Regular events like card games or crafting sessions allowed individuals to form connections while maintaining an environment conducive to social interaction.

However, serious concerns emerged regarding management practices within Village Veranda at Lady Lake. One reviewer leveled accusations against prominent members of the management team for unprofessional behavior and poor treatment towards staff members—a sentiment that raised alarms about employee morale affecting resident care quality over time. Comments reflected on short staffing within maintenance and housekeeping further fueled negative perceptions about overall operational efficacy.

In sum, Village Veranda at Lady Lake presents itself as an aesthetically pleasing option offering various amenities conducive to comfortable living while fostering social opportunities through planned activities. Despite these inviting attributes contributing positively towards selecting this facility initially—including responsive staff during tours—the reality faced by actual residents may differ based on personnel interactions or administrative issues observed firsthand in day-to-day operations making evaluations crucial before making such important decisions regarding long-term placement choices for loved ones needing assisted living solutions elsewhere too!

Physicians

• Aesthetic Dermatology (0 miles)
• Lake Medical Hearing (0.1 miles)
• Lake County Hearing Clinic (0.2 miles)
• Florida Cardiology (0.2 miles)
• Clermont Ambulatory Surgical Center (0.2 miles)
• Excel Pediatrics & Family (0.2 miles)
• Dr. LORNA BENNETT (0.5 miles)

Restaurants

• The Crooked Spoon Gastropub (0 miles)
• Oakwood Smokehouse & Grill (0.1 miles)
• Taco Bell (0.8 miles)
• Tiki Bar Grill (0.8 miles)
• Ay Jalisco Clermont (1.1 miles)
• Clermont Fish House (1.2 miles)
• 1 Wok (1.3 miles)

Pharmacies

• Winn-Dixie (1.1 miles)
• Walgreens (1.2 miles)
• South Lake Pharmacy (1.7 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (2.6 miles)

Cafes

• Cheeser's Palace Cafe (1.6 miles)
• Panera Bread (2.2 miles)
• Starbucks (2.5 miles)
• Starbucks (9.4 miles)
• Starbucks (10 miles)
• Starbucks (10 miles)
• Starbucks (10.1 miles)

Hospitals

• Orlando Health South Lake Hospital Emergency Room (1.6 miles)
• Hospital South Lake (1.7 miles)
• Orlando Regional Healthcare (1.7 miles)
• Orlando Health LabWorks - Horizon West (10 miles)

Parks

• Palatkalaha Park (2.3 miles)
• Kirk Park (4.9 miles)
• Oakland Nature Preserve (6.4 miles)

Theaters

• Cinépolis Luxury Cinemas Hamlin (9.7 miles)