215 Pleasant Hill Drive, Clermont, FL 34711
For more information about senior living options: (844) 490-3973
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The Benton House of Clermont is described as beautiful, well-maintained, and thoughtfully designed for safety and comfort. The staff is widely praised as friendly, caring, attentive, and always available. Residents enjoy engaging programs, activities, and day trips that keep life feeling normal. The dining is described as delicious with extensive menu options. Caregivers receive valuable support, including caregiver classes, support groups, and helpful resources at no charge. The community atmosphere is welcoming, like a clubhouse rather than an institution. Families report peace of mind knowing their loved ones are in capable, compassionate hands. The team is described as open, clear, and collaborative with families, forming a strong partnership. Specific staff members are highlighted as exceptional, including Pamela, Ashley, Sonia, Bertha, Lila, Monica, Kyrie, Valerie, Jared, and Paige. The memory care and assisted living programs are regarded as among the best in the area, with engaging and enriching offerings.
The leadership was described as absolutely horrible. The facility did not perform well during and after Covid, with frequent administrator turnover and multiple staff changes. There were never enough caregivers in memory care, creating an unsafe environment. There was no stability or clear direction in management. Without loyal and dedicated staff, the facility felt like just four walls.What emerges from the collection of experiences at Benton House of Clermont is a picture of a community that many families come to rely on for more than just a place to live. The reviews repeatedly describe the building as beautiful and well kept, with a clubhouse-like atmosphere that feels warm rather than institutional. Families speak of life being lived to the fullest, not merely "housed," thanks to thoughtful programming, engaging activities, and day trips that help residents stay connected to a sense of normalcy. The social feeds on the Benton House Clermont Facebook page are cited as a window into the daily joys: photos and videos of residents enjoying outings, meals, and events, which helps families feel connected even when they're apart.
A central theme across the notes is the distinction between the two parts of the community: the Memory Care (Beacon) side and the Assisted Living Facility (ALF) side. Reviewers consistently emphasize that Benton House provides dedicated spaces for different needs while preserving a cohesive, caring team across both areas. The staff, from management to nurses to care aides and kitchen staff, are frequently praised as friendly, attentive, and truly caring. The sense that the entire team works together to support residents - and that families are treated as partners in care - is a recurring and reassuring thread. Several reviewers specifically highlight the availability of staff to assist with everyday tasks and the calm, patient approach that makes transitions smoother.
Key individuals are repeatedly recognized for going above and beyond. Families name staff members like Pam, Sonia, Ashley, Bertha, Lila, Monica, Kyrie, Valerie, and Jared as part of a dependable team, noting how they explain things clearly, stay responsive, and provide emotional support during difficult transitions. The culture of care is described as collaborative, with families feeling that they can rely on the Benton House team not only for care but also for practical resources, guidance, and a shared commitment to their loved ones' well-being. The facility's commitment to caregivers is also highlighted through free resources such as home health referrals, caregiver classes, a monthly caregiver support group, and accessible tools on the website.
Families repeatedly report that the environment supports meaningful activity and social engagement. The memory care and ALF teams curate a variety of programs designed to keep residents active and connected, with caregivers noting that their loved ones look happier, more engaged, and more at ease. The dining experience is praised as well - described as delicious and thoughtfully prepared - with residents benefiting from extensive menu options that help maintain appetites and enjoyment. The overall impression is that Benton House strives to create a sense of community where residents feel included, valued, and treated with respect and patience.
Transitions into Benton House are described as generally smooth and supported by staff who are patient, understanding, and thorough. One reviewer notes that the staff can make a difficult situation more manageable and that the environment helps a family member regain a sense of routine and participation. The leadership and organized approach to care are framed as part of why families feel confident placing a loved one there. In particular, reviewers emphasize the importance of partnership with the Benton House team - being involved, keeping an open mind, and maintaining ongoing communication - to maintain a positive experience and a loving environment for the elderly person in care.
Yet, even among the widespread praise, there is an important cautionary note. One review offers a sobering counterpoint, acknowledging that no place is perfect and that elder care requires ongoing family involvement. This reviewer reflects on Benton House's pre-Covid strengths and recounts challenges that surfaced after the pandemic: multiple administrator transitions (seven administrators in a relatively short period) and ongoing staff turnover that affected continuity of care. They describe a period where there were not enough caregivers, which could create unsafe conditions in memory care due to the workload and patient needs. The reviewer underscores the adage "Pretty is as pretty does," reminding readers that an aesthetically pleasing facility does not automatically guarantee high-quality care, and encourages prospective families to investigate current leadership stability and staffing levels.
Taken together, the collective viewpoint presents Benton House of Clermont as a facility that is widely regarded for its beauty, its engaging programs, and its strong sense of community and caregiver support. The facility is praised for offering a living environment that respects residents' autonomy and dignity, while also providing the reassurance of available assistance and clear communication. The experiences shared stress the importance of partnerships between families and staff, the value of caregiver resources, and the need for ongoing attention to staffing and leadership stability - especially in the wake of past challenges. For many families, Benton House represents a hopeful option where memory care and assisted living can feel like a supportive, life-affirming community rather than a mere placement.
If you're considering Benton House of Clermont for a loved one, the overall sentiment is that it is a strong and caring choice with a track record of positive impact on residents and families. Tour the facility, meet the care team, and ask current staff and leadership about staffing levels, turnover, and the resources available to caregivers. While many families have found peace of mind and gratitude for the compassionate care they've received, prospective residents should also inquire about the most recent stability of administration and the consistency of caregiving teams to ensure the continued high quality of care that is so often highlighted in these accounts.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Caring Hearts Helping Hands Assisted Living in Clermont, FL is a compassionate and supportive community that provides a comfortable and caring home for seniors. Our fully furnished living spaces create a warm and inviting atmosphere where residents can feel at ease.
Our amenities include a spacious dining room where delicious meals are served daily, meeting the unique dietary needs of each resident. The outdoor space and garden provide opportunities for relaxation and enjoying nature. Our dedicated housekeeping staff ensures that the living areas are always clean and tidy.
At Caring Hearts Helping Hands, we understand the importance of maintaining an active lifestyle. That's why we offer a variety of activities to engage our residents, such as scheduled daily activities that cater to their interests and hobbies.
We also provide comprehensive care services to meet the individual needs of our residents. This includes assistance with activities of daily living, such as bathing, dressing, and transfers. Our highly trained staff coordinates with healthcare providers to ensure that all medical needs are met. We also offer medication management services to promote the well-being and safety of our residents.
Transportation arrangements are available for medical appointments, making it convenient for our residents to access healthcare services when needed.
Located in Clermont, FL, our community is surrounded by numerous amenities that enhance the quality of life for our residents. With three cafes, two parks, nine pharmacies, 27 physicians, 20 restaurants nearby, as well as three hospitals within close proximity, residents have easy access to essential services and entertainment options.
At Caring Hearts Helping Hands Assisted Living in Clermont, FL, we strive to provide a nurturing environment where seniors can thrive physically, mentally, and emotionally while receiving exceptional care tailored to their unique needs.
Caring Hearts Helping Hands Assisted Living is located at 215 Pleasant Hill Drive, Clermont, FL 34711 in Lake County, Florida
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