Caring Hearts Helping Hands Assisted Living in Clermont, FL

Information last verified:

215 Pleasant Hill Drive, Clermont, FL 34711

For more information about senior living options: (844) 490-3973

4.5 from 40 reviews
5 stars
32
4 stars
4
3 stars
0
2 stars
0
1 stars
4

Overall Review of Caring Hearts Helping Hands Assisted Living

Pros

  • pro The Benton House of Clermont is described as beautiful, well-maintained, and thoughtfully designed for safety and comfort.
  • pro The staff are friendly, caring, and consistently available to assist, giving families peace of mind.
  • pro The facility offers engaging activities and day trips that help residents live life to the fullest.
  • pro Meals are described as a culinary delight with a variety of tasty options.
  • pro Residents and families report exceptional care, with staff who go above and beyond to make transitions smooth.
  • pro The environment feels welcoming, clean, and more like a clubhouse than an institution.
  • pro Caregiver resources and support are provided, including classes, groups, and referrals.
  • pro The community is praised for stability, dedicated staff, and a home-like atmosphere.
  • pro The center maintains strong communication with families through updates and photos of residents.

Cons

  • pro The leadership in this community is absolutely horrible.
  • pro There has been a lot of administrative turnover with no stability or direction in management, and residents are being hurt.
  • pro The facility did not do well during and after Covid, with frequent administrator turnover and many staff changes, leading to unstable care.
  • pro There is not equal opportunity here, which is sad.
  • pro There were never enough caregivers to provide adequate care, creating an unsafe environment in memory care.
  • pro Fees tend to increase once the resident moves in and gets settled.
  • pro Pretty is as pretty does; a pretty facility doesn’t mean good care.

Review

This Clermont community is best suited for families seeking a warm, intimate setting where memory care and assisted living residents can thrive through purposeful programming, strong meals, and direct access to caring staff. It works particularly well for couples or separate-care pairs who want to stay connected, and for families who value a clubhouse feel over a large institutional footprint. The environment tends to be person-centered, with a focus on social engagement, visible activity calendars, and a sense that residents are part of a caring, cohesive community rather than just occupants.

Those considering alternatives should note a few red flags that appear in the mix of experiences. A portion of reviewers flag leadership instability and administrative turnover, which can translate into inconsistent direction and a perception of wavering accountability. For families needing high-acuity medical oversight or a consistently rigid management structure, other options with steadier governance and more predictable workflows may be more appropriate. Budget-conscious families should also be aware of feedback about fees sometimes increasing after admission, which can complicate long-term planning.

On the plus side, the majority of experiences describe staff as genuinely kind, attentive, and engaged. Residents are often described as living in a “home-like” atmosphere rather than a sterile facility, with staff who are available, gracious, and willing to go the extra mile to help with daily tasks or transitions. The care model frequently highlights two distinct sides, memory care and assisted living, shared staff and a unified community culture, which helps families feel their loved ones are in a coordinated, familiar environment. Dining is repeatedly praised as tasty and varied, and programming ranges from daily activities to outings and events that encourage participation and social connection. Caregiver support is a recurring theme, with families noting that staff explain processes clearly and provide resources to help at home.

Yet the strongest cons, where they appear most consistently, center on leadership and staffing dynamics. Several reviews point to periods of administrator turnover or uneven leadership reliability, which can undermine confidence during transitions or in times of higher need. In memory care, some comments describe scenes where staffing levels felt insufficient, raising concerns about safety and consistent supervision. A few readers also report frustration when administrative communication or responsiveness doesn’t meet expectations, or when changes in care plans occur without sufficient notice. These factors do not negate the care quality, but they do temper the overall risk calculus for families who require rock-solid stability and transparent governance.

The key pros offset the main cons when the operation remains staffed with compassionate, hands-on professionals who view family involvement as a strength rather than a burden. A smaller, less bureaucratic footprint tends to produce quicker responses, easier access to caregivers, and a sense of accountability that many families prize. The active social calendar and opportunities for residents to participate in meaningful routines can yield measurable quality-of-life benefits, especially for memory care residents who benefit from structured engagement and predictable days. The combination of strong culinary offerings, visible resident celebrations, and caregiver-focused resources helps families feel they are partnering with a team rather than merely paying for a service.

Ultimately, this Clermont option is a solid fit for families prioritizing warmth, personalization, and social vitality in a smaller, community-oriented setting. It is less well suited for those who require unwavering administrative consistency, or for households that cannot tolerate the possibility of periodic leadership turnover and fee fluctuations. Prospective move-in decisions should hinge on a candid assessment of governance stability, current staffing ratios, and the facility’s ability to provide clear, proactive communication during transitions. Those who want to see real-time resident life, verify the consistency of care, and gauge how involved the family will be in ongoing planning will benefit from a thorough on-site tour, direct conversations with multiple staff members, and a close look at care schedules and menus.

In short, for families who prize a homey, community-driven atmosphere with excellent day-to-day care and robust caregiver support, this Clermont option often rises to the top. For households needing rock-solid administration, predictable long-term costs, and consistently high staffing levels, it pays to compare several alternatives in the area, paying particular attention to administrator stability, nurse coverage, and the transparency of care planning. A well-timed visit, a pointed set of questions about governance, and a careful read of the current activity calendar will yield the clarity needed to determine whether this community fits the family’s risk tolerance and care goals, or if another Clermont choice better aligns with the desired balance of warmth, reliability, and value.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Caring Hearts Helping Hands Assisted Living in Clermont, FL is a compassionate and supportive community that provides a comfortable and caring home for seniors. Our fully furnished living spaces create a warm and inviting atmosphere where residents can feel at ease.

Our amenities include a spacious dining room where delicious meals are served daily, meeting the unique dietary needs of each resident. The outdoor space and garden provide opportunities for relaxation and enjoying nature. Our dedicated housekeeping staff ensures that the living areas are always clean and tidy.

At Caring Hearts Helping Hands, we understand the importance of maintaining an active lifestyle. That's why we offer a variety of activities to engage our residents, such as scheduled daily activities that cater to their interests and hobbies.

We also provide comprehensive care services to meet the individual needs of our residents. This includes assistance with activities of daily living, such as bathing, dressing, and transfers. Our highly trained staff coordinates with healthcare providers to ensure that all medical needs are met. We also offer medication management services to promote the well-being and safety of our residents.

Transportation arrangements are available for medical appointments, making it convenient for our residents to access healthcare services when needed.

Located in Clermont, FL, our community is surrounded by numerous amenities that enhance the quality of life for our residents. With three cafes, two parks, nine pharmacies, 27 physicians, 20 restaurants nearby, as well as three hospitals within close proximity, residents have easy access to essential services and entertainment options.

At Caring Hearts Helping Hands Assisted Living in Clermont, FL, we strive to provide a nurturing environment where seniors can thrive physically, mentally, and emotionally while receiving exceptional care tailored to their unique needs.

Nearby Places of Interest

Physicians

  • Excel Pediatrics & Family (0.3 miles)
  • Florida Cardiology (0.4 miles)
  • Clermont Ambulatory Surgical Center (0.4 miles)
  • Dr. LORNA BENNETT (0.4 miles)
  • Lake County Hearing Clinic (0.4 miles)
  • Aesthetic Dermatology (0.6 miles)
  • Crofton Daniel J MD DDS (0.6 miles)

Restaurants

  • The Crooked Spoon Gastropub (0.5 miles)
  • Oakwood Smokehouse & Grill (0.6 miles)
  • 1 Wok (0.8 miles)
  • Ay Jalisco Clermont (0.9 miles)
  • Golden Corral (0.9 miles)
  • Cracker Barrel (1.1 miles)
  • Fazoli's (1.2 miles)

Pharmacies

  • Winn-Dixie (0.8 miles)
  • Walgreens (0.9 miles)
  • South Lake Pharmacy (1.2 miles)
  • CVS Pharmacy (1.2 miles)
  • Walgreens (2 miles)
  • Walgreens (2.3 miles)
  • CVS Pharmacy (2.4 miles)

Hospitals

  • Orlando Health South Lake Hospital Emergency Room (1.1 miles)
  • Orlando Regional Healthcare (1.2 miles)
  • Hospital South Lake (1.8 miles)
  • Orlando Health LabWorks - Horizon West (9.4 miles)

Cafes

  • Panera Bread (1.7 miles)
  • Cheeser's Palace Cafe (1.8 miles)
  • Starbucks (2 miles)
  • Starbucks (8.9 miles)
  • Starbucks (9.5 miles)
  • Starbucks (9.6 miles)
  • Starbucks (9.7 miles)

Parks

  • Palatkalaha Park (2.5 miles)
  • Kirk Park (4.9 miles)
  • Oakland Nature Preserve (6 miles)

Theaters

  • Cinépolis Luxury Cinemas Hamlin (9.1 miles)

Frequently Asked Questions

Where is Caring Hearts Helping Hands Assisted Living?

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