Curtis Home

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  • Interior

    A small conference room with a round table and several chairs, featuring artwork and wall decorations.
  • Decor

    A waiting room with chairs, plants, and a wooden cabinet.
  • Building

    The entrance of a building with columns and a sign overhead.
  • Trees

    A landscaped area alongside a building on a sunny day.
  • Lobby

    A cozy waiting area with purple chairs and a small table adorned with plants.
  • Hallway

    A hospital hallway with multiple doors and an exit sign visible at the end.

Curtis Home

380 Crown Street, Meriden, CT 06450

For more information about senior living options: (844) 490-3973

3.5 from 71 reviews
5 stars
36
4 stars
8
3 stars
1
2 stars
6
1 stars
20

Assisted Living Board and Care Home Skilled Nursing Facility

Overall Review of Curtis Home

Pros

  • pro All staff are very nice.
  • pro Yrianna is an amazing and helpful employee.
  • pro The front desk receptionist is very nice and helpful.
  • pro The Curtis Home is welcoming, with caregivers who are attentive and kind.
  • pro The nursing staff is very professional and knowledgeable.
  • pro The Curtis Home team is described as the best - dedicated, passionate and trusted.
  • pro Receptionists are polite and efficient, and the facility is well kept and inviting.
  • pro Residents are treated with kindness, care, and respect.

Cons

  • pro The state fined the facility for violations related to customer service, fire safety, and residents' rights.
  • pro Office staff were rude and unprofessional toward residents and coworkers, and the facility is severely understaffed and underpaid.
  • pro HR payroll handling was unprofessional, with checks disbursed incorrectly and payroll information withheld.
  • pro The facility is described as one-sided, caring only about residents' bodies, and it withholds pay to pressure staff.
  • pro Mold is present in the corners of the facility, and parts of the building are described as awful.
  • pro The administration is accused of bullying residents and discharging them early.
  • pro The place is dirty, poorly run, with rude and unethical staff and terrible food; it is described as a Covid-19 hotspot.
  • pro Management is horrible, often ignoring staff concerns and blaming employees instead of addressing issues.
  • pro The facility treats staff poorly and does not provide necessary equipment.
  • pro A culture of gossip and backbiting undermines teamwork and staff morale.

Review

The Curtis Home evokes a strikingly mixed set of experiences from those who have interacted with it. On one hand, there are numerous accounts of warmth, attentiveness, and real care: front desk staff who are friendly and helpful, care givers who are described as attentive and kind, and a team of professionals who are praised for their professionalism and knowledge. Several reviewers reminisce about positive moments - "Very welcoming from the moment you walk in," "the team is dedicated, passionate and trusted," and "the residents are treated to many therapies that are driven by the creative arts - movement, art, dance, music and love." In these voices, the Curtis Home feels like a place where residents can feel supported, where guests are greeted well, and where improvements in care are possible through active engagement with staff who know their roles.

But the broader chorus of opinions paints a far more complicated picture. A substantial portion of reviews describe serious concerns: chronic understaffing and underpayment, reports of unprofessional behavior in human resources, and complaints about how staff are treated, which some say bleeds into resident care. One review signals systemic issues by stating that "the state came for valuation and they got fined and tagged on customer service, fire safety and residents rights," with at least one mention that "the labor department is currently investigating." Mold in the facility and other safety concerns surface in other accounts, painting a picture of a place that can be at odds with basic standards of upkeep and safety. A number of commenters call out a ruthless or dismissive atmosphere at times, including allegations of one-sided priorities, where residents are treated as "a body" and where discharges are used as a tool to manage the facility's load rather than the residents' pace of recovery or comfort.

That tension - between genuine moments of care and signals of systemic strain - also appears in anecdotes about the day-to-day atmosphere. Some reviewers highlight that the place feels like a home in spirit, with good doctors and nurses and a welcoming reception that makes a difference to visitors. Others describe a starkly opposite environment: "this place is the pits. Dirty, poorly run, rude & unethical staff. Stay away! Food is terrible. Covid-19 hotspot. Residents are miserable and over medicated." Yet even within those harsh assessments, there are hints of variability: "First shift is good and runs smooth, but there's so much back biting and gossip in this place it ruins it," suggesting that leadership and culture - rather than solely staffing or funds - play a crucial role in residents' day-to-day experiences.

Personal testimonials run a wide spectrum. Some families report long-standing trust and satisfaction: "My sister has been here three years and has been extremely well taken care of," and "Care here is awesome. My mom's stay was improved by them. Will miss visiting." There are fond recollections of the community's humanity, such as praise for specific staff members (for example, an employee named Yrianna), and gratitude for the gentle, respectful interactions of caregivers who go the extra mile. In contrast, other families describe heartbreaking gaps - shower schedules that stretch to every four weeks due to weekend shortages, or experiences of unresponsiveness or rudeness from HR during a critical job application process. The result is a portrait of a facility where the quality of experience can hinge on shifting staffing, leadership, and the day's mood of particular teams.

Some reviews underscore the practical and moral dilemmas families face when navigating care options. There are warnings to "stay away from there" and to be cautious because of underfunding, understaffing, and administrative missteps, including instances of checks being withheld and administrative disputes that fuel frustration and fear. Others point to the complexities of regulatory oversight and the ways in which external scrutiny - state valuation, labor investigations, and safety concerns like mold - can intersect with the lived reality of residents and their families. A few narratives even point to a sense of hope tempered by reality: the facility has undergone changes, including a new building after an older house was destroyed, and reviewers hold out hope that the improvements in structure might be matched by improvements in care culture and staffing.

In the end, what emerges is not a single verdict but a layered, nuanced portrait. The Curtis Home is clearly a place where compassion and skilled care can flourish, where residents experience meaningful therapies and touchpoints with thoughtful staff, and where families feel their loved ones are being treated with care and dignity. Simultaneously, it is also a setting where systemic challenges - understaffing, administrative tensions, and safety concerns - can undermine those same moments of warmth and competence. Prospective families and regulators alike are reminded that a care facility's quality is not defined by a single day's impression but by the consistency of staffing, leadership, safety, and the ongoing culture of respect among staff, residents, and families.

If you are considering this home for a loved one, it may be wise to approach with a careful, multi-faceted plan: visit multiple times at different hours, speak with residents and their families, review state inspection reports and any regulatory actions, and ask pointed questions about staffing levels, caregiver-to-resident ratios, therapy availability, food quality, cleanliness, and how management addresses complaints and safety concerns. The experiences captured here demonstrate that meaningful care can exist alongside significant challenges, and that the path to a good fit depends on the unique needs of the resident, the expectations of the family, and the ongoing commitment of the staff and leadership to deliver safe, compassionate, and equitable care.

Features

Housing

  • 22 resident community capacity 22 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Curtis Home in Meriden, CT is a warm and inviting assisted living community that offers both board and care home services as well as skilled nursing facility care. Our residents enjoy a variety of amenities to make their stay comfortable and enjoyable. Each room is fully furnished and equipped with cable or satellite TV, Wi-Fi/high-speed internet, telephone, and a kitchenette for added convenience. Our beautiful garden and outdoor space provide a tranquil setting for relaxation.

At Curtis Home, our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management and coordination with healthcare providers to ensure each resident receives the proper care they need. Those with special dietary restrictions will appreciate our diabetes diet and special meal preparation services.

Our community promotes mental wellness through our comprehensive mental wellness program. Scheduled daily activities are available to keep residents engaged and entertained. For those who require transportation, we can arrange transportation for medical needs as well as doctors' appointments.

In terms of nearby amenities, Curtis Home is conveniently located near various cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals. With our prime location in Meriden, CT, residents have easy access to all the essentials they may need.

Choose Curtis Home in Meriden, CT for exceptional care in a welcoming environment where residents can feel at home while receiving the assistance they require.

Nearby Places of Interest

Pharmacies

  • Health Mart Pharmacy (0.7 miles)
  • CVS Pharmacy (1.5 miles)
  • CVS Pharmacy (3.3 miles)
  • Rite Aid (4.1 miles)
  • CVS Pharmacy (5 miles)
  • Walgreens (5.5 miles)
  • Walgreens (5.9 miles)

Restaurants

  • Frida Restaurant And Grocery (1 miles)
  • Caribbean Restaurant (1.1 miles)
  • Burger King (1.5 miles)
  • Chick-Fil-A (2.2 miles)
  • Sonic Drive-In (2.4 miles)
  • Sliders Grill & Bar (2.7 miles)
  • Double Play Cafe (3.1 miles)

Parks

  • Washington Park (1.3 miles)
  • Hubbard Park (2.1 miles)
  • Sage Park (6.4 miles)
  • Lock 12 Historical Park (7.1 miles)
  • Northford Park (8.5 miles)

Hospitals

  • MidState Medical Center (1.4 miles)
  • Family Birthing Center (1.4 miles)
  • Gaylord Specialty Healthcare/Gaylord Hospital (4.7 miles)
  • Hospital Of Central Connecticut At Bradley Memorial (5.9 miles)
  • Connecticut Valley Hospital (9.1 miles)

Physicians

  • Dr Francescon's Office (1.4 miles)
  • Cloverleaf Family Medicine (1.9 miles)
  • Hartford HealthCare Medical Group (2.9 miles)
  • The Women's Center Of Southern New England (3.2 miles)
  • Walmart Garden Center (3.5 miles)
  • Connecticut Orthopaedics (4 miles)
  • Masonic Health Center (4.6 miles)

Cafes

  • Starbucks (3.3 miles)
  • Starbucks (6.2 miles)
  • Starbucks (6.6 miles)
  • Starbucks (7.4 miles)
  • Provision State Coffee (7.6 miles)
  • Starbucks (8.1 miles)
  • Perkatory Coffee Roasters (8.2 miles)

Theaters

  • AMC Starplex Cinemas Southington 12 (5.9 miles)
  • Picture Show at Berlin (7.7 miles)

Transportation

  • Amtrak (7.7 miles)

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