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2.3 from 47 reviews
5 stars
13
4 stars
1
3 stars
3
2 stars
2
1 stars
28
Overall Review of Silver Springs Care Center
caveat9 reviews mention this
Cleanliness and odors raise alarms
Multiple residents describe the facility as unclean and foul-smelling.
Several reviews say the building smelled bad and was visibly dirty, with accounts mentioning mold, grime on high-touch areas, and unsanitary bathroom conditions. A few reviewers also describe issues like inoperative water access or sewage-related messes. While a couple of positive reviews call the facility clean, the negative cleanliness and odor reports are frequent enough that it comes up as a major concern for families reading othersâ experiences.
caveat8 reviews mention this
Care quality is inconsistent
Some reviewers report neglected or mishandled care.
Some residents and families report that basic care needs were missed or poorly handled, including medication communication, hygiene support, and attention to medical issues. Other accounts describe staff being unprofessional or aggressive, and one reviewer alleges abuse and lack of safe planning. On the other hand, there are also reviews that praise caregivers and say their loved ones improved, so experiences appear mixed rather than uniformly positive or uniformly negative.
caveat6 reviews mention this
Food draws strong reactions
Food quality is a frequent point of complaint.
A number of reviews describe food as bad, including being served cold and coffee being cold as well. A few others say the facilityâs food was better than expected, or that there were no complaints during a stay. Meal service is offered with special diet options such as diabetes-focused and other restricted diets, but the reviews show that overall satisfaction with food varies widely.
caveat2 reviews mention this
Requests for help arenât timely
Some residents describe delays when they needed assistance.
At least two reviews describe difficulty getting help when it was needed, including being left in bed for long stretches or waiting for assistance after pressing for help. One reviewer also describes not receiving expected personal-care support over a period of time and having to repeatedly ask for help. The community does provide day-to-day assistance and meal preparation, but these accounts suggest uneven responsiveness in day-to-day moments.
common2 reviews mention this
Activities and environment feel limited
Residents mention limited engagement opportunities and occasional fixes.
Some families describe the common areas as drab, note limited patient activities, and mention equipment that wasnât working as expected. Others point out the recreation team as a positive part of the experience and say there was entertainment to break up routine. The community offers scheduled daily activities and day trips, but the reviews still reflect uneven day-to-day stimulation depending on the time and setting.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
159 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
Health Mart Pharmacy (1 miles)
CVS Pharmacy (1.5 miles)
CVS Pharmacy (3.1 miles)
Rite Aid (3.9 miles)
CVS Pharmacy (4.9 miles)
Walgreens (5.2 miles)
CVS Pharmacy (6.1 miles)
Physicians
Dr Francescon's Office (1.2 miles)
Cloverleaf Family Medicine (1.9 miles)
Hartford HealthCare Medical Group (2.7 miles)
The Women's Center Of Southern New England (3 miles)
Silver Springs Care Center on seniors.fyi includes 33 photos including images showing interior, living room, decor, building, architecture, fireplace, entrance, wall art, and more.
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Home health care offers a range of clinical services provided in a patient's home, including nursing and therapy, tailored to individual needs, particularly for aging seniors with chronic conditions. This approach enhances patient independence, promotes better disease management, and utilizes technology for real-time monitoring while fostering collaboration among healthcare providers and family members.
Seniors benefit from ride-hailing services like Uber and Lyft, which provide convenient and accessible transportation options that promote independence and social engagement, while addressing mobility challenges. These platforms have adapted to meet senior needs with user-friendly features and safety measures, although costs can be a concern; community programs may help subsidize rides for older adults.
The guide outlines the eligibility criteria for home health care services, emphasizing clinical requirements, insurance options, and application processes. It distinguishes between Medicare's strict and Medicaid's flexible qualifications while addressing challenges families may face in securing necessary care at home.
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