Westside Manor in East Hampton, CT
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9 West High Street, East Hampton, CT 06424
For more information about senior living options: (844) 490-3973
The brother is the happiest he's been in years. The family notes that everyone has been very helpful and accommodating. The staff treats him very well. The staff's great work is appreciated by the Charbonneau family. The Charbonneau family expresses appreciation for all that the staff does.
The employees will laugh at and make fun of residents. The sanitation is not great. The residents aren't taken seriously until it's too late. CBD hemp users are told this is not the place for them. Residents will be accused of using THCa-positive cannabis without being allowed to provide evidence of legality. The reviewer would not place a loved one there and hopes residents receive the care and supportive system they need. The reviewer recommends others look elsewhere first.Westside Manor in East Hampton, CT is best suited for seniors who want warmth from frontline staff and active family involvement, and who do not require heavy medical supervision. The strongest signal from available feedback is that when staff are engaged, residents feel cared for and content, with families reporting friendly, accommodating communication. This community can be a solid fit for a relatively independent or mildly dependent resident who benefits from routine assistance, social activities, and predictable check-ins, as long as there is vigilant family or trusted advocate to monitor care and escalate concerns promptly.
Those who may want to consider alternatives include residents with higher care needs, memory care requirements, or pronounced medical risk; anyone who cannot tolerate irregularities in sanitation or staff conduct; families who require consistent, respectful treatment across all shifts; and individuals whose care must be beyond casual attention. The negative voices highlight that behavior issues and accountability gaps exist, and that a policy environment can feel punitive rather than supportive if issues arise. For a CBD-using resident or someone with policies around cannabis, the reported enforcement approach could raise concerns and warrant careful clarification.
On the plus side, the strongest positive voice describes real happiness when the resident is supported by staff who are helpful and accommodating, with families noting that communications are responsive and that caregivers treat the resident with warmth. When these conditions hold, Westside Manor can deliver meaningful daily engagement, timely assistance with routines, and a sense of safety rooted in familiar faces. The presence of a family network that can engage directly with staff adds a practical lever for ensuring consistency and addressing issues quickly, which is a meaningful asset in any assisted living plan.
However, the negatives cannot be dismissed. Allegations of staff laughing at residents, poor sanitation, and a sense that residents are not taken seriously when problems arise suggest serious gaps in culture and supervision. The complaint about punitive or opaque enforcement around medical or wellness-related policy - specifically around hemp/CBD use - without an available, credible process to present evidence, signals an environment where residents' rights and privacy may be compromised. The combination of disrespectful behavior and lax quality control makes this a high-risk option for anyone needing reliable dignity, privacy, and timely clinical response.
Pros can offset some risk only if the operation maintains tight, proactive oversight. A resident with a strong family advocate who can monitor daily care, review incident responses, and push for prompt improvements could experience periods of genuine satisfaction. But the potential for inconsistent experiences between shifts and the possibility of overlooked concerns means this is not a dependable choice for someone with complex medical needs or who cannot self-advocate or rely on relatives to intervene constantly. In practice, the decision hinges on whether reliable monitoring and transparent problem-solving can be guaranteed.
Families considering Westside Manor should plan a thorough due diligence: schedule extended tours at different times, speak with multiple staff members, request to review incident logs and sanitation records, and ask for a direct conversation with the administrator about how complaints are handled. Verify staffing ratios, turnover, and training, especially around resident rights and respect. Compare with nearby communities to ensure the level of scrutiny and consistency expected in daily care. If those guarantees cannot be clearly demonstrated, alternatives with more consistent quality control and stronger accountability are advisable.
22 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Westside Manor is an exceptional board and care home located in the serene town of East Hampton, CT. Our community offers a range of amenities and care services that are designed to provide residents with a comfortable and fulfilling lifestyle.
Our fully furnished accommodations provide all the comforts of home, complete with cable or satellite TV and Wi-Fi/high-speed internet for residents to enjoy. Our dining room offers delicious meals prepared by our dedicated staff, taking into account any special dietary restrictions or preferences.
At Westside Manor, we understand the importance of maintaining an active and engaging lifestyle. That's why we offer scheduled daily activities to keep our residents entertained and stimulated. Additionally, our outdoor space allows for relaxation and socialization among residents, while our mental wellness program ensures that each individual's emotional well-being is nurtured.
The safety and well-being of our residents are of utmost importance to us. With 24-hour supervision, assistance with daily living activities such as bathing and dressing, as well as coordination with healthcare providers, our trained staff is always available to meet any needs that may arise. Medication management is also provided to ensure that medications are taken correctly at the appropriate times.
Westside Manor also offers convenient transportation arrangements for medical appointments, making it easier for residents to access necessary healthcare services. Furthermore, we have two pharmacies and three physicians nearby for added convenience.
Located in close proximity to four restaurants, Westside Manor provides opportunities for residents to explore the local dining scene should they wish to venture out.
At Westside Manor in East Hampton, CT, we strive to create a supportive environment where individuals can age gracefully in a caring community.
This area of East Hampton, Connecticut offers a convenient and diverse range of amenities for senior living. With several pharmacies nearby such as Ahold and Walgreens, accessing necessary medication and healthcare products is easily accessible. Additionally, there are various physicians' offices in the vicinity including Family Practice Group and Crescent Street Obgyn for comprehensive medical care. For leisure activities, there are restaurants like Po's Rice and Spice and Angelico's Lakehouse Restaurant to enjoy local cuisine, as well as parks like Machimoodus State Park for outdoor recreation. Nearby hospitals include Riverview Children's Hospital and Middlesex Hospital Cancer Center for any health emergencies. Lastly, there are several cafes such as Perkatory Coffee Roasters and The Flour Girl Cafe where seniors can socialize with friends over coffee or a meal. Overall, this area provides a well-rounded community with essential services for seniors looking to settle down in East Hampton.
Westside Manor is located at 9 West High Street, East Hampton, CT 06424 in Middlesex County, Connecticut
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