Middlesex Health at One MacDonough Place

Pros

• The staff at One Macdonough Place is devoted, professional, and warm, making residents feel cared for and at home.
• Residents appreciate the personal and community-oriented atmosphere of OMP, as it feels like a true home.
• The dining experience at OMP is excellent, with a menu that accommodates individual preferences and offers delicious meals.
• Many activities are available for residents to enjoy, including baking, gardening, art, and games, fostering social connections.
• OMP's not-for-profit status allows them to provide more services in their base monthly rent compared to other facilities.
• Residents have formed strong friendships with both fellow residents and staff members during their time at OMP.
• Families report high levels of satisfaction with the overall care and support their loved ones receive at OMP.

Cons

• The staff at One MacDonough Place was inexperienced and incompetent, leading to serious medication errors that resulted in a resident's hospital readmittance.
• The apartments are sub-par, small, and lack adequate kitchen facilities, resembling more of a college dorm than a suitable living space.
• Residents felt lost and directionless, comparing the environment to an "ant-farm" with minimal activities to engage them.
• Dining options become repetitive, with residents experiencing the same meals repeatedly.
• The facility appears old and dank, lacking modern updates and amenities expected for the price charged.
• Parking is problematic, adding to the inconvenience of the living experience at OMP.
• Overall, the high monthly fees do not correspond with the quality of accommodations and services provided at One MacDonough Place.

Review

One MacDonough Place (OMP) has garnered a mix of reviews, with many praising its commitment to resident care, while others voice significant concerns regarding its facilities and management. The majority of the positive feedback highlights the staff's dedication and professionalism, with several reviewers noting that OMP feels more like a home than an institution. A particularly touching sentiment was shared by one reviewer whose mother experienced anxiety about moving into assisted living but ultimately found happiness at OMP. This warmth was echoed across multiple testimonials, where residents reported feeling loved, safe, and well-cared for by the staff.

The atmosphere at One MacDonough Place is described as intimate and personal due to its smaller size compared to other assisted living facilities. Many families appreciated how the community fosters close relationships among residents and staff alike. Activities offered at OMP were praised for being diverse and plentiful?ranging from baking and gardening to music classes and board games?ensuring that residents could engage in meaningful pastimes to enhance their quality of life. Additionally, many reviewers applauded the food provided, highlighting that it catered to individual dietary preferences, which contributed positively to their overall experience.

However, not all experiences at One MacDonough Place have been positive. A stark contrast emerged in reviews detailing instances of inadequate medical care and poor communication from the staff. One particular reviewer expressed serious concerns about their mother's medication management during her time at OMP, stating it led to a hospital readmission due to mix-ups by the facility?s team. Such accounts raised questions about oversight within essential healthcare services offered onsite and sparked conversations around proper training for staff members.

Some reviews also highlighted discontent regarding the physical conditions of the apartments themselves. There were clashes over space availability; some described units as small or lacking functional kitchens?comparing them unfavorably to college dormitories instead of what one would expect from an assisted living community charging upwards of $3,600 per month. It was mentioned that while OMP claims to offer a comprehensive range of services for seniors' needs, many felt let down by underwhelming facilities that failed to meet aging residents' expectations.

Additionally, several reviewers commented on the challenges posed by OMP's layout and activities?or lack thereof?which left some residents feeling aimless or disconnected within what one person likened to an "ant-farm." They noted difficulties finding engaging activities or social opportunities throughout their stay at OMP?in stark contrast to narratives presented by satisfied families who found joy in the richness of engagement available through well-planned community events.

Overall impressions reveal a complex picture: while some individuals cherish their time spent at One MacDonough Place due mainly to exceptional staff support and strong community bonds formed there, others express disappointment regarding critical aspects such as medical oversight and facility standards based on personal experiences or those voiced by loved ones who had stayed there previously. This duality suggests that prospective residents must carefully weigh both praises alongside criticisms when considering whether this establishment can truly meet their unique needs in retirement living arrangements.

This part of Middletown, Connecticut, offers a variety of healthcare options with several physicians, pharmacies, and hospitals in close proximity. The area also features a selection of dining establishments ranging from casual eateries like Neil's Donuts and McDonald's to more upscale options like Celtic Cavern and Joe's Filling Station. Residents can enjoy coffee at cafes such as Perkatory Coffee Roasters and Starbucks or explore nearby parks like Sage Park and Washington Park for outdoor recreation. Additionally, the convenience of transportation options like the nearby Amtrak station provides easy access to surrounding areas. Overall, this area provides a well-rounded mix of amenities and services that may appeal to those considering senior living in Middletown.

Physicians

• Open Mri of Middletown (0 miles)
• Radiologic Associates (0.2 miles)
• Community Health Center (0.7 miles)
• Community Health Center of Middletown (0.7 miles)
• Middlesex Family Practice (1.4 miles)
• Middlesex Health Primary Care - Middletown (1.6 miles)
• Middlesex Medical (1.6 miles)

Restaurants

• Neil's Donuts (0.4 miles)
• Celtic Cavern (0.4 miles)
• Athenian Diner Restaurant (1.8 miles)
• McDonald's (1.9 miles)
• McDonald's (3.5 miles)
• Joe's Filling Station (3.7 miles)
• Chicago Sam's (3.8 miles)

Pharmacies

• CVS Pharmacy (0.5 miles)
• Walgreens (0.7 miles)
• Walgreens (1.2 miles)
• Walgreens (1.4 miles)
• CVS Pharmacy (1.5 miles)
• The Stop & Shop Supermarket Company (3.5 miles)
• Walgreens (3.6 miles)

Hospitals

• Connecticut Valley Hospital (0.7 miles)
• Riverview Children's Hospital (1.6 miles)
• Middlesex Hospital Cancer Center (1.7 miles)
• Family Birthing Center (8 miles)
• MidState Medical Center (8 miles)

Cafes

• Perkatory Coffee Roasters (0.8 miles)
• Starbucks (1.8 miles)
• Starbucks (4.8 miles)
• Starbucks (6.5 miles)
• Starbucks (7.8 miles)
• Provision State Coffee (8.2 miles)
• Panera Bread (9.4 miles)

Parks

• Sage Park (6.2 miles)
• Washington Park (7.1 miles)
• Maxwell Park (8.1 miles)
• Machimoodus State Park (9.5 miles)
• Hubbard Park (9.7 miles)

Theaters

• Picture Show at Berlin (7.1 miles)

Transportation

• Amtrak (8.2 miles)