Stoneycrest Towers

Pros

• The building is nice, quiet, and well kept with nice neighbors.
• The apartments are decently sized.
• The heat and hot water are included in rent, and maintenance keeps things in good condition.
• The rent pricing is wonderful and includes electricity, and the staff and residents are friendly and helpful.
• There are holiday events and a family-like atmosphere at Stoneycrest Towers.
• The staff are great and maintain things in perfect order.
• Taylor in the collections office is nice and helpful and treats tenants with respect.

Cons

• Maintenance promises are routinely ignored, with repairs scheduled for "tomorrow" that never arrive, sometimes for years.
• Management is described as insensitive and prioritizes money over the well-being of tenants.
• Some staff are accused of being rude and attacking innocent people.
• Parking is a chronic problem: few spaces, visitors use assigned spots, and security enforcement is ineffective.
• Snow removal and walkway maintenance are severely lacking, leaving hazards in winter.
• Walls are thin, making neighbor noise easily audible.
• Repairs and fixes can take extremely long, with issues taking a year or more to resolve.
• Towing practices and staffing are criticized as dishonest and price-gouging.

Review

This collection of impressions paints a complicated picture of several apartment communities that share a common thread: some residents sing praises for quiet, well-kept spaces with responsive, friendly staff, while others describe persistent maintenance failings, chronic management issues, and frustrating daily annoyances that undermine their experience. Across reviews, the mood swings from largely positive to deeply negative, depending on the property, the person, and the moment in time. One consistent theme, though, is that what you see can vary dramatically from one unit to the next, and from one staff member to another.

A number of residents highlight the appealing side of living in these complexes. Several reviews describe nice, quiet buildings with decent-sized apartments and good neighbors. People appreciate practical benefits like heat and hot water being included in the rent, and they point to maintenance as a generally helpful department in some locations. In particular, one property gets singled out for a welcoming, almost family-like atmosphere, with comments about events for holidays and a community feel that makes residents feel connected rather than constantly watched. A few staff members are lauded as especially helpful and courteous, with mentions of people who treat tenants with respect and professionalism. In these parts of the landscape, life feels comfortable, predictable, and well managed.

But these positive notes sit alongside a lot of frustration about management and operations. A dominant complaint across several properties is a pattern of unfulfilled promises and slow responses. Phrases like "we will take care of that tomorrow" recur in the postings, and the sentiment that "tomorrow never comes" highlights how futile many tenants feel when repairs and safety improvements are concerned. One vivid example involves a health inspector requesting a grab bar; four years later, the issue remains unresolved for some residents. This frustration with maintenance responsiveness is echoed by tenants who describe being told something will be fixed during inspections or after a certain deadline, only to see nothing change for years. The sense of being "on hold" for basic improvements permeates many reviews, casting a long shadow over otherwise decent facilities.

The maintenance and management dynamics also spill into day-to-day life in tangible, painful ways. Several reviewers lament poor snow removal in winter, unsafe or unusable walkways, and neglected walkways and stairs that create real hazards for pregnant residents and others who need reliable access. In one case, a household with a newborn emphasizes the urgent need for timely maintenance and snow clearing, making it clear that the rent they pay is expected to guarantee basic safety and accessibility. The same narratives describe a cycle where what should be standard upkeep - especially in adverse weather - gets delayed, ignored, or mismanaged, turning predictable inconveniences into ongoing stress.

Parking and space allocation emerge as another major bone of contention. Complaints about assigned parking spots being commandeered by others, the inadequacy of visitor parking, and the overall shortage of parking options create a sense of instability and unfairness. Several residents report security or management interventions that feel reactive rather than preventive, such as security being called to determine who belongs in a given space, while tenants wait for a resolution that never seems to arrive. In conjunction with the snow-removal headaches, parking struggles amplify the daily friction of living in these communities.

Affordability and rent structure also appear with mixed signals. Some reviewers note relatively low rents, especially when utilities like electricity are included, describing the price as "cheap" for what is offered and mentioning that the rent feels affordable for people with lower incomes. Others explicitly challenge the value proposition, indicating that the rent is high for what is delivered and suggesting that it would be improved if certain protections or services were more stable or transparent. One recurring line of thought is that rent could be stabilized or justified by better maintenance and more dependable service, particularly given the recurring maintenance delays and the costs tenants incur when dealing with unreliable repairs or poor on-site management.

Taken together, the reviews sketch a landscape where the core appeal of these properties - quiet neighborhoods, comfortable-sized apartments, and in some cases, inclusive amenities like bundled utilities and social events - competes with a pattern of inconsistent maintenance, uneven management responses, and noteworthy logistical challenges. Some residents experience a supportive, community-minded environment with responsive staff and dependable upkeep, while others endure a frustrating loop of broken promises, delayed fixes, and hazards that can feel avoidable with stronger on-site leadership. The result is a mixed reputation: welcoming in some corners, disappointing and hard to navigate in others.

For anyone considering moving into these communities, the message across the voices is clear: ask specific questions about maintenance response times, snow removal protocols, and parking management before signing a lease. If you land in a building with committed, compassionate staff and reliable maintenance, the experience can be very positive - quiet living, practical conveniences, and a sense of home. If, however, you encounter management that struggles to follow through on promises or to keep common areas safe and accessible, the day-to-day reality can quickly become a source of stress and frustration. The truth, then, seems to lie in the details: the particular property, the building's management team, and the level of accountability you can expect from the start.

Located in Middletown, Connecticut, this area offers a variety of amenities that may appeal to seniors looking for convenience and access to services. With multiple cafes nearby such as Perkatory Coffee Roasters and Starbucks, residents can enjoy a leisurely morning coffee or meet with friends. There are also several physicians' offices and pharmacies within close proximity, ensuring easy access to healthcare services. Nearby restaurants like Athenian Diner Restaurant and Joe's Filling Station provide dining options for those who prefer not to cook at home. In terms of medical facilities, there are hospitals like Middlesex Hospital Cancer Center and Connecticut Valley Hospital located within a few miles. Additionally, parks like Sage Park and Washington Park offer opportunities for outdoor recreation and relaxation. Overall, this part of Middletown provides a convenient and diverse environment for senior living.

Cafes

• Perkatory Coffee Roasters (0.9 miles)
• Starbucks (1.2 miles)
• Starbucks (3.3 miles)
• Starbucks (5.4 miles)
• Starbucks (6.4 miles)
• Provision State Coffee (6.7 miles)
• Panera Bread (8.5 miles)

Physicians

• Community Health Center of Middletown (0.9 miles)
• Community Health Center (1 miles)
• Radiologic Associates (1.5 miles)
• Open Mri of Middletown (1.5 miles)
• Middlesex Family Practice (1.7 miles)
• Medical Dermatology & Mohs Surgery Center (2.5 miles)
• Middlesex Health Primary Care - Middletown (3.1 miles)

Pharmacies

• Walgreens (1 miles)
• CVS Pharmacy (1 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.2 miles)
• The Stop & Shop Supermarket Company (2.3 miles)
• Walgreens (2.3 miles)

Restaurants

• Athenian Diner Restaurant (1.1 miles)
• McDonald's (1.2 miles)
• Celtic Cavern (1.2 miles)
• Neil's Donuts (1.6 miles)
• McDonald's (2.3 miles)
• Joe's Filling Station (2.4 miles)
• Chicago Sam's (2.6 miles)

Hospitals

• Connecticut Valley Hospital (2.1 miles)
• Riverview Children's Hospital (3 miles)
• Middlesex Hospital Cancer Center (3.2 miles)
• Family Birthing Center (6.9 miles)
• MidState Medical Center (6.9 miles)

Parks

• Sage Park (4.7 miles)
• Washington Park (6.2 miles)
• Maxwell Park (7 miles)
• Hubbard Park (8.5 miles)

Theaters

• Picture Show at Berlin (5.6 miles)

Transportation

• Amtrak (6.7 miles)