Marlborough Health Care Center in Marlborough, CT
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85 Stage Harbor Road, Marlborough, CT 06447
For more information about senior living options: (844) 490-3973
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The staff at Marlborough Health and Rehabilitation Center is incredibly caring and hardworking. Nurse Deb and Ariana are simply amazing and consistently go above and beyond. The facility is spotless, well-maintained, and welcoming. The care team is compassionate, dedicated, and tireless, making a real difference in residents' lives. The rehab therapy teams are excellent and help patients regain independence. The front desk and admissions staff are friendly, professional, and helpful. The memory care unit is amazing, with compassionate staff who provide loving care. Families note outstanding communication between the staff and loved ones.
The reviewer notes numerous life-safety violations and understaffing, making the facility unsuitable for healing. A relative was reportedly soaked in urine and crying upon arrival. The parking lot is described as unsafe, with a non-level ramp and other safety hazards. The staff are described as disrespectful, inattentive, and many do not care. The food is described as horrible, and some reviewers call the place useless. There are reports of unprofessional, misinformed, and sloppy staff, including miscommunications about leaving for lunch. The rooms are subpar, the beds are old, the windows are drafty, and the facility is not as clean as it should be. One reviewer says they would rather leave their loved ones at home than bring them to this facility.Marlborough Health Care Center is best suited for families seeking a rehab-forward environment with deeply compassionate staff and robust therapy services, along with solid support for memory care needs. The community consistently earns praise for its hands-on, caring nursing and therapy teams, clean and inviting surroundings, and a culture that feels warm and welcoming. Residents who benefit most are those pursuing short- or longer-term rehabilitation with active PT/OT programs, as well as individuals with dementia or related conditions who want attentive daily support and meaningful activities in a supervised setting. The memory care element stands out as a real strength, with staff who invest in residents and families through personalized care moments and celebratory, person-centered routines.
On the other hand, there are clear reasons some families should consider alternatives. Several reviews raise red flags about medical oversight and discharge communication, including instances where medication changes or treatment plans were not fully shared with family decision-makers. A few postings describe safety and infrastructure concerns, such as aging interiors or insufficient staffing at times, alongside complaints about food quality and certain operational gaps. For residents with high medical complexity, fragile health, or the need for constant, highly coordinated medical monitoring, Marlborough may demand very active family advocacy and a meticulous care plan; otherwise, outcomes can feel uneven.
The compelling pros - exceptional staff dedication, cleanliness, and a strongest emphasis on rehab - often offset many of the drawbacks, but not universally. The therapy team is repeatedly praised as capable and results-oriented, with PT/OT noted as a standout, delivering tangible improvements and strong preparation for return home. Cleanliness and a welcoming atmosphere contribute to a sense of safety and trust from families; the social work and admissions processes frequently receive high marks for responsiveness and professional support. These strengths are particularly valuable for families prioritizing a facility where the care culture is palpable, where residents are treated by people who know their names, and where rehab progress is the primary objective.
Yet the main cons do matter, especially when medical events or miscommunication occur. When families report lapses - such as medication changes made without proper notification, or discharge decisions that leave the family uncertain about next steps - these alarms can overshadow otherwise positive impressions. Concerns about staffing levels and consistency - an issue some reviewers flag - can influence how quickly needs are met and how thoroughly care plans are executed. Prospective families should insist on a clear, written care plan, direct lines of contact with the nursing and medical team, and regular, proactive updates on any changes in medications, treatment goals, or discharge timing.
For short-term rehab, Marlborough often delivers excellent outcomes through its rehabilitation-focused framework. Families consistently note improvements in mobility, balance, and independence when the PT/OT team is engaged with intensity and follow-through. The environment supports recovery - quiet, clean spaces, accessible therapy areas, and a courtyard and social opportunities that help residents regain confidence. The caveat is that progress aligns with the quality and consistency of daily care; when staffing gaps or miscommunications arise, the rehab gains can feel fragile. This makes a strong discharge plan and ongoing coordination with family essential for anyone considering Marlborough for a rehab stint.
Longer-term placement and memory care are where Marlborough's strengths shine the most, tempered by the need for ongoing vigilance. Families who have loved ones with dementia often highlight personalized attention, meaningful activities, and a staff that truly knows residents. The community's memory care unit is described as compassionate and capable, with thoughtful celebrations and a sense of safety that brings comfort to relatives. Still, the variability in experiences - some reviews praising flawless execution, others recounting frustrating lapses - means that any long-term decision should be accompanied by continuous oversight, clear expectations about daily routines, and a plan for escalating concerns if care quality wavers.
The practical take for families weighing Marlborough is clear. It is a strong option for rehab-focused care and dementia support where staff excellence and a clean, homelike atmosphere are non-negotiables. Visit with a concrete questions list: who will be the daily point person, how are medication changes communicated, what is the exact staffing model on day and night shifts, and what facilities improvements are planned to address any aging infrastructure concerns. Meet the PT/OT team, the social worker who will guide transitions, and the admissions liaison to understand how discharge planning works. If a loved one requires highly integrated medical oversight or if consistent staffing is a must, Marlborough remains a compelling choice but with the caveat to maintain vigilant oversight and a robust, prescribed care plan. For families prioritizing compassionate caregiving, proven rehab, and a dedicated memory care environment, Marlborough Health Care Center deserves serious consideration.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Bradley International (22 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Marlborough Health Care Center in Marlborough, CT is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV in each unit for entertainment. Community operated transportation is available for residents who need to run errands or attend appointments.
For those who enjoy staying connected, there is a computer center with Wi-Fi/high-speed internet access. Dining options include a spacious dining room where residents can enjoy restaurant-style meals prepared by skilled chefs. A small library provides a quiet space for reading and relaxation.
To promote physical fitness, Marlborough Health Care Center has a fitness room equipped with exercise equipment. The outdoor space includes a garden where residents can take leisurely walks or simply enjoy the fresh air. Housekeeping services are provided to ensure that residents' living spaces are always clean and tidy.
The assisted living community also offers move-in coordination for new residents, making the transition stress-free. Private bathrooms provide convenience and privacy, while telephone services keep residents connected with their loved ones. Transportation arrangements are available for non-medical purposes as well as doctor's appointments.
A wellness center is onsite to provide 24-hour call system support and supervision for resident safety. Trained staff members offer assistance with activities of daily living such as bathing, dressing, and transfers when needed. The community caters to specialized dietary needs including diabetes diet and special dietary restrictions.
Residents at Marlborough Health Care Center have plenty of activities to choose from to keep themselves engaged and entertained. Concierge services are available to assist with personalized requests while fitness programs offer various exercise options tailored to individual needs. Planned day trips allow residents to explore nearby attractions, while resident-run activities create opportunities for social interaction within the community. Scheduled daily activities ensure there is always something fun and engaging happening.
The location of Marlborough Health Care Center is also advantageous, with nearby pharmacies, physicians, and restaurants for convenience. With its comprehensive amenities and care services, Marlborough Health Care Center provides a comfortable and enriching assisted living experience for its residents.
Marlborough Health Care Center is located at 85 Stage Harbor Road, Marlborough, CT 06447 in Tolland County, Connecticut
Marlborough Health Care Center on seniors.fyi includes 11 photos including images showing interior, healthcare, dining, decor, living room, fireplace, indoor plants, windows, and more.
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