Greystone Rest Home

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  • Interior

    An empty dining room with neatly set tables and vintage decor.

  • Decor

    A cozy bedroom with a single bed, an armchair, and a vase of flowers.

  • Living Room

    A cozy living room setup with armchairs, framed art on the wall, and a small table.

  • Building

    A well-lit hallway with carpeted flooring and multiple doors.

  • Architecture

    A scenic porch with wicker furniture and hanging plants, overlooking lush greenery.

  • Landscaping

    Entrance of a funeral home with a green awning labeled 'Greystone'.

  • Garden

    A well-maintained front yard with a pathway and neatly trimmed bushes.

Greystone Rest Home

44 High Street, Portland, CT 06480

For more information about senior living options: (844) 490-3973

4.1 from 23 reviews
5 stars
18
4 stars
0
3 stars
0
2 stars
0
1 stars
5

Assisted Living Board and Care Home

Overall Review of Greystone Rest Home

Pros

  • pro Greystone is a nice place to live and even to work there.
  • pro The staff at Greystone are experienced and caring.
  • pro The owner, Jaswinder Singh, is described as a young, dynamic person and highly recommended for a home-like atmosphere.
  • pro The facility is warm and welcoming, with friendly and helpful staff.
  • pro The staff go above and beyond in getting residents settled and making them feel at home.
  • pro The administrator is genuinely kind, easy to talk to, and accessible.
  • pro The environment is warm, quiet, and immaculate, with residents forming wonderful friendships.
  • pro The living quarters are neat, clean, and comfortable.
  • pro The grounds and facility are gorgeous, with a welcoming atmosphere.
  • pro The food at Greystone is highly praised and considered an important part of residents' care.

Cons

  • pro Greystone isn't a secure building.
  • pro No video cameras on the property.
  • pro The facility was never clean and the food was horrendous.
  • pro The staff were very disrespectful to him and he never saw or spoke to management when he had complaints.
  • pro They were simply brushed off.
  • pro Most of the people there were sick and not properly taken care of.
  • pro The cracked driveway filled with potholes that he was allowed to walk up and back on and often feared that he would trip because of it.

Review

Greystone Retirement Home comes through in a chorus of heartfelt testimonials that paint a picture of a place many families come to rely on with gratitude. Across several accounts, visitors describe a welcoming, warm, and professional environment where residents are treated with genuine care. People repeatedly note that the staff are not only competent but also compassionate and attentive - professional in their approach, yet understanding and patient with both residents and families. The overarching impression is that Greystone is more than a facility; it feels like a community where residents are valued and connections are nurtured.

A common thread in the feedback highlights strong leadership and a sense of purpose at Greystone. Visitors speak highly of the owner, Jaswinder Singh, described as a young, dynamic person who brings energy and vision to the community. Longtime observers also speak fondly of Luel Swanson, another pillar associated with Greystone, noting her deep love for the place and a moral and ethical dedication that permeates decisions about residents, staff, grounds, and the broader community. Several reviews emphasize that the leadership treats Grestone as part of the larger community and legacy, underscoring a culture of care that families can trust.

Family members repeatedly describe how the staff go above and beyond to support loved ones and their families. One reviewer recounts how a mother who had recently moved in felt settled quickly and well-supported, with the staff working as a true team to ease transition from a prior facility. Others share that the administrator is approachable, kind, and readily available to answer questions, reinforcing a sense that the facility is run in a thoughtfully responsive way. The day-to-day experience of residents - friendly interactions, reliable medical management, and help with daily activities - has been highlighted as a hallmark of what makes Greystone special for families seeking a calm, home-like setting.

The living environment is often praised as a key strength. Several reviews describe the facility and its grounds as gorgeous, with a park-like ambiance and a feeling of being in a home rather than a clinical setting. Open house visits left attendees impressed by the beauty of the space and the warmth of the staff, reinforcing the impression that Greystone offers a dignified, peaceful place to call home. For families, the combination of attractive surroundings and a compassionate, well-organized staff creates reassurance that their loved ones are living in a safe, pleasing environment.

There are numerous explicit examples of the quality of care and communication that families value. Testimonials describe careful monitoring of medical needs - such as diabetes management with regular insulin injections and timely notifications when medical action is required, as well as organized arrangements for external appointments. Residents form friendships and a sense of community, and family members appreciate how their loved ones thrive socially and emotionally within a supportive network of staff and fellow residents.

However, not every narrative is without concern. One review recounts a troubling incident: a dear friend with dementia who was admitted to Greystone walked out of the building and remained missing for over a month before being found, prompting a strongly worded warning that Greystone isn't a secure building and lacks on-site video surveillance. The reviewer explicitly states they would not recommend Greystone for someone with dementia, highlighting the importance of safety and security considerations for families evaluating care options. This account stands in contrast to the overwhelmingly positive experiences but serves as a critical caution that safety infrastructure is a meaningful factor for certain residents.

Other reviews touch on more mundane but important quality indicators. A few residents' relatives mention transfers or changes in care due to staff limitations in assisting with daily needs, such as getting dressed, which signals that, while the community is deeply loved, there are sensitivities around staffing levels for certain tasks. A separate, strongly negative account describes a father's experience in which cleanliness, food quality, and staff respect were called into question, and where management was perceived as unresponsive, leaving a lasting impression of disappointment and concern. These divergent experiences remind readers that, as with any senior living option, individual experiences can vary and that facility performance depends on multiple interacting factors.

In the mix of praise and critique, there is also a candid note about the broader credibility of online reviews. One reviewer acknowledges the possibility of imposters posting false reviews, while another shares a deeply positive, long-term perspective about Greystone's role in a loved one's recovery and ongoing well-being - especially emphasizing food quality, nutrition, and the compassionate care that supported a family through difficult times. Taken together, these reflections underscore that Greystone is a place with many advocates, yet with aspects - like security, staffing for specific tasks, and consistency of experience - that deserve careful consideration by families exploring options.

Overall, Greystone Retirement Home emerges as a place that many families view as a compassionate, well-run home with front-line staff who care deeply and leadership that appears committed to community values. The strength of the testimonials lies in the warmth of personal connections, the attentiveness of daily care, and the sense that residents are treated as part of a family rather than as a number. At the same time, prospective residents and their families are reminded to evaluate security measures, staffing capabilities for particular assistance needs, and the overall fit for their loved one's safety and daily living preferences. The mosaic of voices suggests Greystone holds substantial appeal for those seeking a welcoming, humane environment where people feel seen, heard, and cared for.

Features

Housing

  • 22 resident community capacity 22 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Greystone Rest Home is an exceptional assisted living community located in Portland, CT. Our facility offers a comfortable and homelike environment for seniors in need of board and care services. With our comprehensive amenities and professional care services, we ensure that our residents enjoy a fulfilling and worry-free lifestyle.

At Greystone Rest Home, we strive to provide a high standard of living for our residents. Each unit is fully furnished and equipped with cable or satellite TV, ensuring entertainment options are readily available. Our dining room serves delicious meals prepared by our expert chefs, with special dietary restrictions accommodated. Housekeeping services maintain cleanliness and order throughout the facility.

Our community boasts beautiful outdoor spaces, where residents can relax and enjoy nature. Wi-Fi/high-speed internet connectivity is provided to keep residents connected with their loved ones and the wider world. We also offer move-in coordination assistance to make the transition seamless for new residents.

The health and well-being of our residents are of utmost importance to us. Our dedicated staff provides 24-hour supervision, ensuring safety and security at all times. Assistance with daily activities such as bathing, dressing, and transfers is readily available. We coordinate closely with health care providers to ensure that each resident's unique medical needs are met effectively.

Managing medication is made convenient through our medication management program. Additionally, we offer a mental wellness program aimed at promoting emotional well-being among our residents. Transportation arrangements for medical purposes as well as doctor's appointments are provided for convenience.

Residents can enjoy a rich social life through scheduled daily activities within our community. Whether it's engaging in group exercises or participating in hobbies and interests, there is always something exciting happening at Greystone Rest Home.

Within close proximity to our location are three cafes, eight pharmacies, twelve physicians' offices, ten restaurants, and three hospitals—ensuring easy access to essential amenities and healthcare services.

Greystone Rest Home surpasses expectations when it comes to assisted living communities in Portland, CT. With our exceptional care services, comprehensive amenities, and convenient location, we provide a nurturing and comfortable environment for seniors to thrive and enjoy their golden years.

Nearby Places of Interest

Physicians

  • Middlesex Family Practice (0.5 miles)
  • Community Health Center of Middletown (1.4 miles)
  • Community Health Center (1.4 miles)
  • Open Mri of Middletown (1.6 miles)
  • Radiologic Associates (1.8 miles)
  • Middlesex Health Primary Care - Middletown (2.4 miles)
  • MHS Primary Care (2.4 miles)

Pharmacies

  • Walgreens (0.6 miles)
  • CVS Pharmacy (1.9 miles)
  • Walgreens (2 miles)
  • Walgreens (2.7 miles)
  • CVS Pharmacy (2.8 miles)
  • The Stop & Shop Supermarket Company (3 miles)
  • Walgreens (3.2 miles)

Hospitals

  • Connecticut Valley Hospital (1.3 miles)
  • Riverview Children's Hospital (1.4 miles)
  • Middlesex Hospital Cancer Center (2.5 miles)
  • Family Birthing Center (9.1 miles)
  • MidState Medical Center (9.1 miles)

Restaurants

  • Celtic Cavern (1.4 miles)
  • Neil's Donuts (2.1 miles)
  • McDonald's (3 miles)
  • Athenian Diner Restaurant (3.1 miles)
  • McDonald's (3.2 miles)
  • Chicago Sam's (3.2 miles)
  • Joe's Filling Station (3.3 miles)

Cafes

  • Perkatory Coffee Roasters (1.5 miles)
  • Starbucks (3.1 miles)
  • Starbucks (4.6 miles)
  • Starbucks (5.5 miles)
  • Starbucks (7.3 miles)
  • Provision State Coffee (8.1 miles)
  • Panera Bread (8.1 miles)

Parks

  • Sage Park (6.3 miles)
  • Maxwell Park (7.1 miles)
  • Washington Park (8.3 miles)
  • Machimoodus State Park (9.4 miles)

Theaters

  • Picture Show at Berlin (6.9 miles)

Transportation

  • Amtrak (8.1 miles)

Places of Worship

  • Jehovah's Witnesses (8.8 miles)

Frequently Asked Questions

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