The Residence at Brookside Costs & Pricing
The Residence at Brookside presents a comprehensive range of accommodations that cater to various needs and preferences, with monthly costs that reflect both quality and care. For instance, a studio apartment is priced at $5,420, which is notably higher than the average rate in Hartford County at $3,713 but slightly below the state average of $5,919. One-bedroom units are offered at $6,725, again surpassing the county's average of $4,397 while remaining competitive against Connecticut's broader average of $6,383. In terms of two-bedroom options, Brookside's rate stands at $7,405 - considerably above Hartford County's $3,985 but still more economical than Connecticut's average of $5,070. For those considering semi-private rooms, the cost is set at $8,250 per month; this reflects a premium over both county and state averages of $5,482 and $5,829 respectively. Overall, The Residence at Brookside positions itself as a premium offering amidst local competitors while ensuring residents receive exceptional service and amenities tailored to their lifestyle needs.
| Floor plans | The Residence at Brookside | Hartford County | Connecticut |
|---|
| Studio | $5,420 | $3,713 | $5,919 |
| 1 Bedroom | $6,725 | $4,397 | $6,383 |
| 2 Bedrooms | $7,405 | $3,985 | $5,070 |
| Semi-Private | $8,250 | $5,482 | $5,829 |
Memory care communities with a similar price nearby
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from -$825 / mo
East Village Place
$4,595 to $5,695 / month
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from -$570 / mo
KindCare at Bristol
$4,850 to $6,250 / month
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-
About the same
The Ivy at Ellington
$5,501 to $8,100 / month
19.6 miles away
-
from -$520 / mo
The Ivy at Watertown
$4,900 to $7,450 / month
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from +$780 / mo
The Atrium at Cardinal Drive
$6,200 to $7,250 / month
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Overall Review of The Residence at Brookside
differentiator
10 reviews mention this
Memory care feels structured
Memory care residents are kept engaged with programming and staff support families notice.
Multiple reviews specifically call out the Reflections memory care unit and describe day-to-day engagement, not just supervision. Families mention staff being attentive and compassionate as dementia progresses, and they describe activities and a sense of dignity and affection. This matches the communityâs focus on specialized memory care programming and dementia-related care services.
common
20 reviews mention this
Staff communication and responsiveness
Residents and families consistently describe caring, attentive staff that follows through on needs.
Across reviews, people talk about staff being warm, helpful, and responsiveâespecially nursing and caregiving teams. Several families describe support during transitions after rehab or during medical changes, including coordination with outside providers and timely updates. A few reviews, however, also mention communication gaps and staffing or medication issues, so the experience isnât uniformly consistent.
common
18 reviews mention this
Restaurant-style dining is a highlight
Dining is frequently praised as restaurant-style with flexible, diet-aware options.
Dining comes up repeatedly as one of the strongest day-to-day features, with residents and families describing fresh, high-quality meals served in a restaurant-style setting. Reviews also mention flexibility like room service and attention to what a person likes, alongside options tied to dietary needs. At the same time, a minority of reviews describe declines in food quality, menu-following, or longer waits, so dining quality appears to vary by timeframe.
caveat
6 reviews mention this
Costs are a recurring concern
Pricing is frequently described as high, sometimes with a question of value.
Several reviews explicitly frame Brookside as expensive, including comments about price increases and feeling the value didnât match expectations. Others still call it worth it, particularly when describing care and support, including respite. Taken together, cost is a common point of friction even among reviews that are otherwise positive.
caveat
8 reviews mention this
Some complaints about staffing and upkeep
A subset of reviews report problems with staffing levels, care execution, or cleanliness.
While many reviews highlight a well-maintained community and diligent aides, some residents and families describe understaffing, turnover, and missed details. A few reviews also mention cleanliness concerns and food issues such as not following the prepared menu or serving items residents didnât expect. One extreme review alleges serious misconduct and mistreatment after hospitalization and hospice-related care, which stands out from the broader positive tone.
common
2 reviews mention this
Nearby conveniences for outings
Nearby options make it easier to get to appointments and local errands.
Some reviews describe getting out for shopping and errands and participating in community life. The area includes nearby medical offices and a few everyday stops like parks, cafĂ©s, and pharmacy locations, which supports that kind of routine. The community also lists transportation services and doctor-appointment coordination, aligning with residentsâ ability to handle appointments.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.