68 Security Boulevard, Colorado Springs, CO 80911
For more information about senior living options: (866) 208-4318
Overall Review of Security Alternative Care
Pros
It used to be an amazing assisted living facility when Rea was the owner.- It was a place where one would feel comfortable leaving a loved one.
- Residents feel at home and view the staff and owners as family.
- The owners and staff genuinely care about the residents.
Cons
The residents are very unhappy.- The owners are abusive.
- The facility is absolutely horrible.
- The facility went downhill after the former owner sold the business.
Review
Security Alternative Care in Colorado Springs is best suited for families seeking a small, home-like assisted living environment where daily life centers on personal attention from caregivers and a sense of belonging among residents. The setting appeals to seniors who respond well to intimate, hands-on care and a culture that treats residents more like family than patients. When leadership remains stable and the staff sustains a people-first approach, the facility can feel like a trusted, comfortable home. The caveat is clear: governance and continuity matter, because the history signals a potential swing in experience when ownership changes occur.
Those who need unwavering governance, transparent operations, and a proven track record of consistent quality should consider alternatives. The most concerning thread in the available feedback is the claim that ownership changes precipitated a decline in resident satisfaction and care dynamics, with allegations of abusive behavior by owners. For families prioritizing formal safeguards, routine oversight, and predictable programming, these elements make other options worth scrutinizing more closely. This is especially true for loved ones who rely on clear escalation paths when concerns arise and on demonstrable accountability from management.
On the positive side, the strongest, most durable pro appears to be the genuine care from staff and the sense of family that residents describe. A resident’s statement that “the owners and staff really care about me” and the universal language of “my home” and “my family” point to daily interactions that feel personal and meaningful. When staff know residents’ histories, preferences, and routines, the day-to-day experience, meals, activities, reminders, and social contact, becomes more dependable and reassuring. In a setting where intimate attention can compensate for limited amenities, these relational strengths can offset some fragmentation in programming.
Yet the main cons must be weighed with seriousness. The downward shift alleged after a change in ownership cannot be dismissed as a minor inconvenience. If residents experience unhappiness, reduced morale, or a perception of punitive behavior, the benevolent care on the surface erodes quickly. The risk is not merely a few unhappy days but a pattern of disengagement and perceived mistreatment that undermines safety, trust, and long-term well-being. In practical terms, this translates to increased anxiety for families when deciding whether to entrust daily life and medical support to a facility whose leadership stability is uncertain.
For families exploring this community, a disciplined due diligence routine is essential. Schedule a candid tour focused on governance and day-to-day operations, and speak with front-line staff across shifts about training, oversight, and how concerns are handled. Request a copy of current care plans, incident logs, and any resident advocacy or ombudsperson contacts. Verify ownership structure, management turnover, and the timeline of leadership changes. If possible, speak with multiple residents and family members beyond the person who wrote the most positive comments. The goal is to determine whether the warmth and attentiveness described by some can be sustained in the long run, given the risk factors tied to ownership and resident sentiment.
In the end, Security Alternative Care can be a viable choice for families who prize a warm, family-like atmosphere and reliable, personally engaged care, provided governance is demonstrably stable and responsive to resident concerns. For those who cannot tolerate ambiguity around ownership, or who require a consistently high level of formal oversight and safety accountability, alternatives should be preferred. The decision should hinge on concrete assurances: sustained leadership stability, transparent reporting, and a track record of safe, humane care across shifts. Only with those assurances in place can the positive relational dynamics translate into durable peace of mind for families and genuine comfort for residents.
8 resident community capacity
Assisted Living
Board and Care Home
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
City of Colorado Springs Muni (5 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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