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3.3 from 24 reviews
5 stars
11
4 stars
3
3 stars
1
2 stars
1
1 stars
8
Overall Review of Aspen Living Center
common13 reviews mention this
Caring, approachable staff stands out
Many reviewers describe staff members as welcoming, attentive, and genuinely invested in residents.
Across multiple reviews, residents’ families and visitors say staff create a respectful, family-like atmosphere and provide timely updates. Several reviewers also describe staff helping with comfort needs, cleanliness of rooms, and day-to-day support, including during recovery and hospice stays. A few others raise concerns about staffing practices and care consistency, but the most repeated theme remains how supported people feel by the people on-site.
caveat4 reviews mention this
Cleanliness and room upkeep vary
Reviewers mention both clean rooms and cleanliness issues like stickiness or mold.
Some reviewers say the facility is well kept, rooms are clean, and staff are meticulous about making and maintaining spaces. Others describe rooms that are dirty, sticky, and even mention mold in places. Together, the reviews suggest cleanliness can be good at times but isn’t consistently viewed the same way.
caveat4 reviews mention this
Memory care and dementia concerns
Reviews include both positive memory-care environment notes and serious concerns about dementia-related medication and safety.
One review highlights an updated memory care unit and describes the environment positively. Others recount challenges with residents who have dementia or short-term memory loss, including medication changes and hospital transfers, and mention plans for different care. Taken together, residents’ experiences are mixed when it comes to dementia-related management and continuity of care.
caveat3 reviews mention this
Phone access and office responsiveness
Several reviewers report difficulty reaching administrative staff by phone or getting clear answers.
One reviewer says it is tough to get through by telephone. Another describes administrative staff as slow to answer and says there is no way to leave a message. A separate review also complains about receptionist coverage and long ringing before reaching someone. Overall, communication with the front office is a recurring pain point in the reviews.
caveat3 reviews mention this
Ongoing mechanical noise complaints
Some residents and neighbors describe persistent mechanical squealing that disrupts the neighborhood.
Multiple reviews describe non-stop squealing or piercing noise coming from the building area for extended periods. One reviewer describes temporary fixes that don’t hold and says maintenance doesn’t fully resolve the issue. Another similarly mentions mechanical malfunctions and says the problem continues. These accounts point to noise and maintenance responsiveness as a recurring concern.
common2 reviews mention this
Dining experiences are split
Dining is mentioned with both negative food feedback and positive meal-time interaction.
One reviewer criticizes the food as worse than expected and says a resident had ongoing complaints. In contrast, another reviewer describes kind, individualized interactions during meal service and notes that staff helped residents with what they wanted to drink. The community also offers restaurant-style dining, and dining reviews appear to reflect that experience differently across residents.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
112 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
City of Colorado Springs Muni (4 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
This part of Colorado Springs, Colorado, offers a convenient and diverse range of amenities for seniors. With several physician offices nearby such as UCHealth and Kaiser Permanente Parkside Medical Offices, access to healthcare is easily attainable. There are also multiple pharmacies in the area including Walgreens and CVS Pharmacy for any medication needs. For entertainment, there is the Cinemark Tinseltown USA theater and various restaurants like Green Burrito and Chili's Grill & Bar for dining options. Additionally, the neighborhood has several parks such as Quail Lake Park and Memorial Park for outdoor activities. Transportation is also accessible with the I-25/Tejon Park N Ride nearby. Overall, this area provides a mix of medical services, dining options, recreational facilities, and transportation convenience for seniors looking to settle down in Colorado Springs.
Physicians
UCHealth - Susan Dern DO (0.9 miles)
Kaiser Permanente Parkside Medical Offices (1.6 miles)
Medical Plaza (1.7 miles)
Pikes Peak Mental Health (1.7 miles)
Blue Skies Center For Women (1.8 miles)
Abba Eye Care (1.8 miles)
Printers Park Medical Plaza (1.9 miles)
Restaurants
Green Burrito (1.1 miles)
Sonic Drive-In (1.1 miles)
McDonald's (1.3 miles)
Old Chicago (1.5 miles)
Golden Bee (1.5 miles)
Chili's Grill & Bar (1.5 miles)
Olde World Bagel (1.5 miles)
Pharmacies
Walgreens (1.1 miles)
Walgreens (1.4 miles)
Lee Osterle (1.5 miles)
Quality Choice (2.3 miles)
Walgreens (2.3 miles)
CVS Pharmacy (2.3 miles)
Indispensary (2.4 miles)
Theaters
Cinemark Tinseltown USA and XD (1.6 miles)
Hospitals
Total Renal Care (1.6 miles)
Penrad Imaging (1.6 miles)
Memorial Hospital (2.1 miles)
St Francis Health Center (2.5 miles)
Memorial Health Scheduling Service (2.6 miles)
Memorial Hospital (2.6 miles)
Memorial Health System Cancer (2.7 miles)
Parks
Quail Lake Park (2.1 miles)
Deerfield Community Park (2.2 miles)
Memorial Park (2.2 miles)
Stratmoor Valley Trailhead (2.3 miles)
John "Prairie Dog" O'Byrne Park (2.9 miles)
America the Beautiful Park (3.4 miles)
Eastridge Dog Park (4.1 miles)
Transportation
I-25/Tejon Park N Ride (2.6 miles)
Colorado Springs Airport Short Term Parking (4.2 miles)
Palliative care enhances the quality of life for seriously ill patients by providing comprehensive support at home through a multidisciplinary team, addressing various needs and prioritizing comfort over curative treatments. While it offers personalized care and involves family in decision-making, challenges like caregiver stress and logistical issues persist, with growing demand prompting advancements in technology and healthcare policies to improve access.
Palliative home care focuses on improving the quality of life for individuals with serious illnesses by providing comfort, symptom management, and emotional support in their own homes. This approach includes personalized care plans, regular assessments, and resources for family caregivers, all while prioritizing person-centered treatment that aligns with patients' goals.
Skilled nursing facilities (SNFs) provide high-level medical care and rehabilitation for short-term recovery, typically covered by Medicare after hospitalization, while nursing homes focus on ongoing custodial care for chronic conditions, mainly funded by Medicaid or private payments. The staffing and regulatory structures differ significantly between the two, necessitating clarity for families in choosing appropriate long-term care options.
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112 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
City of Colorado Springs Muni (4 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Caring staff and a balanced program of nursing, rehab, and social activities.
Exploring Palliative Care in the Home: A Comprehensive Overview
Comprehensive Insights into Palliative Home Care: What It Is and What to Expect
Skilled Nursing Facilities vs. Nursing Homes: Making Sense of the Differences