Terrace Gardens Health Care Center

Pros

• Wayne Bannon is impressed with the focused health care professionals at Terrace Gardens, noting their contributions to his successful recuperation and progress towards independence.
• The standard of care at Terrace Gardens is described as well balanced, incorporating nursing care, doctor visits, nutritional planning, rehab classes, and social activities.
• Mr. Terry L., the Facility Administrator, has assembled a fine group of professional and service staff who work together seamlessly to create a supportive healthcare environment.
• Residents appreciate the friendly atmosphere among staff members at Terrace Gardens.
• Some residents find joy and camaraderie with fellow residents like Jimmy and Mrs. Johnson, enjoying the peaceful living environment.
• Despite some challenges with staffing levels observed during dining times, many note that the staff at Terrace Gardens are nice and attentive to resident needs.

Cons

• The facility is understaffed, leading to slow response times and inadequate care.
• There are frequent incorrect food orders, resulting in dissatisfaction among residents.
• One reviewer witnessed very low alertness among staff members.
• Multiple complaints indicate that the staff does not genuinely care about the residents' well-being.
• The physical condition of the facility requires maintenance, with reports of cold rooms at the end of hallways.
• There is a lack of adequate support during dining times, which affects residents' experiences.
• A family member's experience was described as horrible and distressing, raising concerns about safety and care standards.

Review

Terrace Gardens, a respite care facility affiliated with Grandview Hospital, has received a range of feedback from residents and their families, reflecting both positive experiences and significant concerns. One resident, Wayne Bannon, shared an optimistic perspective after his three-week stay, during which he transitioned from being predominantly bedridden to achieving semi-ambulatory status. His progress was attributed to the diligent efforts of the health care professionals at Terrace Gardens. He praised the standard of care provided by the facility, highlighting the balance between nursing services, nutritional planning, rehabilitation classes, and daily social activities. Bannon's satisfaction led him to choose to complete a full 9 to 12-week physical therapy program as a permanent resident. He commended Mr. Terry L., the Facility Administrator, for assembling a competent staff that collaborates seamlessly to create an environment conducive to healing.

Despite this positive outlook from some residents like Bannon, other reviews paint a contrasting picture of their experiences at Terrace Gardens. Concerns regarding understaffing are prevalent in several accounts. One reviewer mentioned that while the staff members were friendly and attentive, they seemed overwhelmed during peak times such as dining hours when residents required additional assistance. This observation raises questions about whether staffing levels are sufficient to meet the needs of all residents adequately.

The quality of care has been criticized sharply by others who have shared alarming accounts related to safety and responsiveness. One family member recounted their father’s negative experience marked by low alertness among staff and slow response times when calls for assistance were made. They described incorrect food orders and expressed deep dissatisfaction with what they perceived as negligent care standards. The reviewer emphasized they wouldn’t recommend this facility due to these serious shortcomings.

Another scathing review underscored issues related to personal safety within the facility itself; it accused staff of being careless and even neglectful in their duties. Accounted incidents included dropped patients without proper protocols followed afterward—an alarming testament that highlights potential inadequacies in training or staffing levels necessary for safe patient handling procedures. This reviewer expressed concern over cold rooms at the end of hallways where multiple residents reported discomfort due to insufficient heating—a seemingly basic yet critical aspect of resident comfort.

Conversely, another individual shared an upbeat sentiment regarding particular friends living at Terrace Gardens: Jimmy & Mrs. Johnson had enjoyed their time there so much that they were reluctant to leave due largely to its peaceful ambiance despite acknowledging some challenges present within its operation—suggesting there may be pockets within this community where positive experiences could exist alongside greater systemic flaws.

While some praise aspects like improved management and good food service at Terrace Gardens—which signifies possible enhancements in overall operations—the overarching theme is one marked by significant dissatisfaction regarding staffing shortages leading to poor care delivery and safety concerns for vulnerable residents needing comprehensive support systems tailored explicitly around elderly or medically dependent individuals. As prospective residents consider this facility for themselves or loved ones seeking assistance with daily living needs or medical supervision post-discharge from hospitals nearby—these mixed reviews should be weighed thoughtfully while exploring other alternatives known for better oversight frameworks aimed toward ensuring high-quality patient-centered care effectively executed throughout all levels within assisted living environments alike those found here at Terrace Gardens.

Pharmacies

• Walgreens (0.6 miles)
• Lee Osterle (0.8 miles)
• Quality Choice (1.4 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (1.6 miles)
• Indispensary (1.6 miles)
• Walgreens (1.8 miles)

Hospitals

• Total Renal Care (0.7 miles)
• Memorial Hospital (1.2 miles)
• Memorial Health Scheduling Service (1.7 miles)
• Memorial Hospital (1.7 miles)
• St Francis Health Center (1.7 miles)
• Memorial Health System Cancer (1.8 miles)
• Penrad Imaging (1.9 miles)

Physicians

• Kaiser Permanente Parkside Medical Offices (0.7 miles)
• Medical Plaza (0.8 miles)
• Pikes Peak Mental Health (0.8 miles)
• Blue Skies Center For Women (0.9 miles)
• Printers Park Medical Plaza (1 miles)
• UCHealth Breast Surgical Clinic - Printers Park (1 miles)
• Boulder Medical Building (1.5 miles)

Parks

• Memorial Park (1.3 miles)
• John "Prairie Dog" O'Byrne Park (2.1 miles)
• Quail Lake Park (2.5 miles)
• America the Beautiful Park (2.7 miles)
• Deerfield Community Park (3 miles)
• Stratmoor Valley Trailhead (3.2 miles)
• Eastridge Dog Park (3.5 miles)

Restaurants

• Green Burrito (1.6 miles)
• Chili's Grill & Bar (1.8 miles)
• Sonic Drive-In (1.8 miles)
• Olde World Bagel (1.9 miles)
• Old Chicago (1.9 miles)
• Golden Bee (2.1 miles)
• McDonald's (2.1 miles)

Theaters

• Cinemark Tinseltown USA and XD (2.1 miles)

Cafes

• Dutch Bros Coffee (2.1 miles)
• Urban Steam Coffee Bar and Cafe (2.4 miles)
• Dutch Bros Coffee (2.6 miles)
• Good Neighbors Meeting House (3 miles)

Transportation

• I-25/Tejon Park N Ride (2.1 miles)

Places of Worship

• First United Methodist Church (2.5 miles)
• Sacred Heart Catholic Church (4.2 miles)