2438 Fountain Boulevard, Colorado Springs, CO 80910
For more information about senior living options: (844) 490-3973
The atmosphere is inviting and the staff are kind. Fountain View has a wonderful team. The staff are caring and attentive, with Meagan and Joel noted for empathy and professionalism. The nurses go above and beyond to alleviate pain and support recovery. The social work team demonstrates thoroughness, professionalism, and care. The staff communicate well with families. New management is doing a great job and implementing positive changes. The facility is clean, bright, and welcoming, with warm, caring staff.
The hallways carried a strong odor of body fluids, indicating a lack of cleanliness. Patient rooms felt outdated, gloomy, and unwelcoming. Staff were repeatedly unreachable by phone, with calls going unanswered. Despite some caring staff, there was not consistent attention due to staffing challenges. The facility could not be recommended for quality care or a safe, supportive environment. A resident's cash was stolen from their wallet after their death, with no satisfactory resolution. One reviewer stated they hate the place. The facility was described as a death trap with reports of terrible care and neglect, including bedsores. It was described as severely understaffed with slow responses, incorrect orders, and overall poor care. Management changes were noticed as positive by some, but the overall experience remained troubling for many.Terrace Gardens is best suited for seniors who need post-acute rehabilitation or short- to mid-term skilled nursing care and who respond well to a tightly knit, team-driven culture. When recovery hinges on consistent therapy, attentive nursing oversight, and a staff that treats residents like family, this community can deliver meaningful progress. Families comfortable with a lively, sometimes bustling environment and who place a premium on hands-on rehabilitation and daily social engagement will find Terrace Gardens a compelling option. It is less ideal for those whose top priorities are pristine cleanliness, absolute predictability in communication, or stringent safety controls.
Those who may want to consider alternatives include families chasing a consistently spotless atmosphere and flawless, 24/7 access to staff. Several reviews flag ongoing cleanliness concerns, strong odors, and reliability gaps in reachability, which can erode trust quickly in longer care scenarios. Another red flag is the absence of a secured dementia unit, which matters for families seeking highly structured memory-care environments. Additionally, some accounts describe unsafe or negligent incidents and long-standing staff shortages, suggesting that for long-term custodial care, other facilities with stronger safety records and clearer accountability may be preferable.
On the positive side, Terrace Gardens earns credibility from a dedicated, capable therapy and nursing team, with multiple residents and families praising individual caregivers, therapists, and the leadership that supports them. The rehab-oriented core - nursing care balanced with regular doctor visits, nutrition planning, and a robust rehab schedule - often translates into tangible gains and confident discharge planning. The culture under new or evolving leadership is repeatedly cited as a driver of better teamwork and more responsive service, a meaningful offset to everyday routine challenges in a skilled nursing setting. When care teams align and residents improve, the experience can feel cohesive and trustworthy.
The strongest offset of the pros to the cons rests in the facility's rehabilitation-focused outcomes and the genuine, family-like care ethos that staff reportedly cultivate. For those pursuing recovery and a pathway back to independence, Terrace Gardens can deliver measurable progress through physical and occupational therapy, timely medical oversight, and a supportive daily rhythm. However, the breadth and consistency of this value depend on staffing realities and the day-to-day atmosphere. When communication breaks down, or when incidents of mistreatment or neglect surface, the favorable rehab story is overshadowed by risk and fear. The tension between excellent individualized care and systemic gaps is the deciding factor for many families.
Prospective families should approach decision-making with a practical checklist: request a direct conversation with the administrator or director of nursing to establish a primary point of contact, ask about current staffing ratios on all shifts, and verify the cadence of family updates and care planning meetings. Tour the facility with a focus on cleanliness, odor control, and the condition of rooms, as well as the accessibility of therapy spaces and the responsiveness of aides during routine needs. Inquire about medication management processes, incident reporting, and any recent state inspections - tayers of accountability matter deeply when concerns have been raised in reviews. For memory-care needs, confirm whether a dementia-specific unit exists or if memory precautions can be safely accommodated within the current layout.
In the end, Terrace Gardens stands out as a solid option for recovery-focused residents who value a collaborative care team and a therapy-forward approach, especially where new leadership is driving measurable improvements. It is less compelling for families whose priority centers on flawless cleanliness, transparent and consistently responsive communication, and rigorous safety standards without exception. If rehabilitation and a warm, supportive culture are the primary goals, Terrace Gardens deserves serious consideration, paired with a candid assessment of current staffing stability and safety practices. For those with stricter long-term custodial requirements or past experiences that heighten sensitivity to operational gaps, exploring closely matched alternatives in the Springs is a prudent, prudent step.
90 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
City of Colorado Springs Muni (5 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Terrace Gardens Health Care Center in Colorado Springs, CO is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a beauty salon where residents can pamper themselves and feel their best, while also providing cable or satellite TV for their entertainment needs. With community operated transportation, residents have easy access to nearby shopping centers, restaurants, and other places of interest.
For those who wish to stay connected, Terrace Gardens has a computer center and Wi-Fi/high-speed internet throughout the premises. The dining room offers restaurant-style dining with delicious meals prepared by their skilled culinary team. Residents can also enjoy the convenience of having a kitchenette in their fully furnished apartments for additional flexibility.
The community provides various recreational options such as a fitness room and gaming room to promote an active lifestyle. There is also an outdoor space and garden for residents to relax and enjoy nature. A small library is available for those who love reading, and telephone services allow easy communication with loved ones.
Terrace Gardens Health Care Center ensures the safety and well-being of its residents through 24-hour call system support and supervision. Trained staff members provide assistance with daily activities such as bathing, dressing, transfers, and medication management. Special dietary restrictions are accommodated with diabetes diets and other specific requirements.
Residents at Terrace Gardens can enjoy a vibrant social life through concierge services, scheduled daily activities organized by staff members, as well as resident-run activities that foster camaraderie among neighbors. Planned day trips allow residents to explore nearby attractions.
The community's location provides convenient access to essential amenities like pharmacies, physicians' offices, hospitals, cafes, restaurants, places of worship, theaters, and transportation options.
Overall, Terrace Gardens Health Care Center offers a comfortable assisted living experience with dedicated care services and an abundance of amenities to enhance the quality of life for its residents in beautiful Colorado Springs.
Terrace Gardens Health Care Center is located at 2438 Fountain Boulevard, Colorado Springs, CO 80910 in El Paso County, Colorado
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