Information last verified:
2438 Fountain Boulevard, Colorado Springs, CO 80910
For more information about senior living options: (844) 490-3973
The Fountain View staff consistently do the right thing and care for residents with genuine compassion. CNAs are described as angels by the reviewer for their empathy and dedication. The nurses are incredible, answering questions with patience and compassion. The activities director is amazing, always decorating, organizing events, and bringing joy to residents. The on-site speech therapist and physical therapy help residents stay healthy and recover. Admissions, the Administrator, and the Lead Nurse are celebrated as heroes whose work makes a profound difference. The Fountain View team is remarkable, with staff who truly care for patients and families. Terrace Gardens has an amazing, dedicated team that treats residents like family and is led by compassionate staff.
The reviewer was deeply disappointed with the care and overall environment, noting persistent odors and poor cleanliness. Communication was a major concern, with staff often unreachable by phone. The reviewer would not recommend this facility due to inadequate care and safety concerns. The facility was described as a death trap, citing unsafe conditions and neglect. There was a report of a resident’s belongings being stolen after death, signaling a lack of accountability. Chronic understaffing led to slow responses and unmet resident needs. The staff were accused of not caring about residents and being careless. The facility was described as dirty and not attentive, with insufficient skilled staff. The reviewer called it the worst place ever, citing understaffing, unsafe conditions, and poor care. A list of violations was noted, including dropped medications and residents screaming for help. The reviewer alleged racism and unprofessional conduct by some staff. There were reports of residents being left on the floor and not receiving timely assistance.Terrace Gardens Health Care Center is best suited for families pursuing rehabilitation and recovery within a care team that genuinely treats residents like individuals. When the goal is to regain independence after a hospital stay or to receive steady nursing and therapy support, this community often rises to the task with on-site physical, occupational, and speech therapy, plus attentive nursing care. The strongest endorsements come from families who saw real progress in mobility, pain management, and daily functioning thanks to dedicated therapists and CNAs who consistently show up with care and compassion.
An explicit caveat is needed: Terrace Gardens is not a universal solution for every senior with complex needs. Those requiring rock-solid, 24/7 consistency in communication and oversight should consider alternatives. Several reviews flag ongoing concerns about understaffing, slow or unreliable phone access, and gaps in responsiveness that can leave families unsure about a loved one’s daily experience. Cleanliness and environmental upkeep are not uniformly praised in all accounts, and there are troubling episodes cited by families related to safety and accountability. For families with high safety anxieties, or who demand near-constant, transparent updates, other options may offer more reliable consistency across shifts.
The core strengths, competent rehab, professional nursing, and a team-oriented culture, often balance the downsides. Positive testimony emphasizes therapists who go above and beyond, the ability to tailor discharge planning to home care needs, and a sense that the staff genuinely cares for residents’ well-being. When therapy is actively on site and coordinated with nursing, residents achieve meaningful gains, and families report relief in seeing progress toward independence. The administration has shown a willingness to evolve, with “new management” repeatedly cited as driving constructive changes, clearer communication, and a more welcoming atmosphere. In short, the best-case picture is a well-coordinated rehab environment where residents move toward home with real momentum.
Yet the cons cannot be dismissed as mere background noise. Understaffing remains a recurring theme in several reviews, particularly around dining and daily assistance during peak times. Families recount long holds on phones, missed calls, and limited staff availability to answer questions or respond to care needs. Such gaps undermine trust and can make even excellent care plans feel fragile. Environmental concerns, odor in some hallways, outdated rooms, and inconsistencies in cleanliness, intersect with staffing challenges to create a mixed experience that can tilt perceptions quickly. The most serious red flags center on reported incidents of negligence, theft, and accountability lapses, which rightly give pause to families evaluating risk. These stories highlight the need for rigorous oversight, transparent reporting, and proactive safety measures before placing a loved one in the facility.
Caring, capable staff members do stand out amid the variability. Individual CNAs and nurses, including repeatedly named team members who provide emotional warmth and practical support, leave lasting, positive memories. Families describe nurses who answer questions patiently, therapists who tailor exercises to daily living goals, and social workers who coordinate intake, transitions, and family involvement with professional calm. The presence of an on-site speech therapist and robust therapy services speaks to a practical strength for residents who need to regain or maintain function. When the culture remains team-first and residents feel seen and respected, Terrace Gardens can deliver outcomes that families rely on for peace of mind during a stressful period.
From a decision-making perspective, Terrace Gardens makes the most sense for families who can actively manage the care plan and stay engaged in day-to-day progress. The facility rewards families who push for timely communication, request regular updates, and insist on visibility into staffing levels and supervision. Pros offset cons when rehab goals are front and center and when management remains open to feedback and rapid course corrections. The risk, however, is real for anyone who expects consistently high staffing ratios, flawless incident prevention, and uninterrupted, candid communication. In those cases, it becomes prudent to compare with facilities that demonstrate fewer scheduling gaps, more robust maintenance, and stronger controls over patient safety and personal property.
For families weighing next steps, a practical approach is essential. Schedule a multi-hour tour that prioritizes a live look at therapy sessions, meal service during peak hours, and a day in the life of a resident, then interview the administrator and director of nursing about staffing patterns and response times. Ask specifically about call-light response metrics, how often residents are checked during shifts, and what safeguards are in place to prevent theft or misplacement of personal belongings. Seek recent state or federal survey results and ask to see the latest corrective action plans. If the goal centers on a stable, consistently responsive environment with strong rehab potential, Terrace Gardens remains a compelling option, provided the family can actively participate in oversight and demand the level of communication and assurance that a loved one deserves. Otherwise, explore facilities with a longer track record of uniform staffing and stringent safety governance to minimize the risk of letting care quality drift.
90 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
City of Colorado Springs Muni (5 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Terrace Gardens Health Care Center in Colorado Springs, CO is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a beauty salon where residents can pamper themselves and feel their best, while also providing cable or satellite TV for their entertainment needs. With community operated transportation, residents have easy access to nearby shopping centers, restaurants, and other places of interest.
For those who wish to stay connected, Terrace Gardens has a computer center and Wi-Fi/high-speed internet throughout the premises. The dining room offers restaurant-style dining with delicious meals prepared by their skilled culinary team. Residents can also enjoy the convenience of having a kitchenette in their fully furnished apartments for additional flexibility.
The community provides various recreational options such as a fitness room and gaming room to promote an active lifestyle. There is also an outdoor space and garden for residents to relax and enjoy nature. A small library is available for those who love reading, and telephone services allow easy communication with loved ones.
Terrace Gardens Health Care Center ensures the safety and well-being of its residents through 24-hour call system support and supervision. Trained staff members provide assistance with daily activities such as bathing, dressing, transfers, and medication management. Special dietary restrictions are accommodated with diabetes diets and other specific requirements.
Residents at Terrace Gardens can enjoy a vibrant social life through concierge services, scheduled daily activities organized by staff members, as well as resident-run activities that foster camaraderie among neighbors. Planned day trips allow residents to explore nearby attractions.
The community's location provides convenient access to essential amenities like pharmacies, physicians' offices, hospitals, cafes, restaurants, places of worship, theaters, and transportation options.
Overall, Terrace Gardens Health Care Center offers a comfortable assisted living experience with dedicated care services and an abundance of amenities to enhance the quality of life for its residents in beautiful Colorado Springs.
Terrace Gardens Health Care Center is located at 2438 Fountain Boulevard, Colorado Springs, CO 80910 in El Paso County, Colorado
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