920 South Chelton Road, Colorado Springs, CO 80910
For more information about senior living options: (844) 490-3973
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The staff at Laurel Manor Care Center are compassionate and truly dedicated to all residents. The facility is enhanced by the staff's professionalism, care, compassion, understanding, and dedication. They are incredibly flexible and work with families to place residents in compatible living situations while understanding their conditions. Even with dementia, residents express comfort and affection for the staff. The staff keep families well informed with timely updates and regular communication. The team is wonderful and makes a real difference in residents' lives. Laurel Manor Care Center feels welcoming and homey, with amenities like a pet therapy dog, garden, and safe outdoor access. The staff are pleasant, attentive, and proactive in sharing information about residents' health and needs.
The facility is described as slightly dated. A reviewer believed the elderly deserve better, indicating low care quality. One reviewer called the care a zero, implying serious deficiencies. A staff member allegedly contacted protective services with false accusations about the reviewer's husband. One reviewer labeled the staff as ignorant. There were delays in processing paperwork and in treatment, risking harm. A reviewer saw a resident with their head hanging over the bed, implying neglect.Laurel Manor Care Center in Colorado Springs is best suited for families seeking a hands-on, caregiver-driven environment that can support seniors with substantial daily needs, particularly those with dementia or complex medical histories. The community emphasizes compassion, personalization, and close family communication rather than flashy amenities. A dementia care side and a secured unit are available, and staff are willing to tailor placements - such as matching a compatible roommate - to fit individual conditions. For families navigating VA benefits, Laurel Manor offers a practical funding path with staff who understand veterans' benefits and healthcare needs. Those chasing cutting-edge rehab programs or a brand-new building should consider alternatives.
On the upside, the cadre of reviews highlights staff professionalism, empathy, and a tangible dedication that many families find reassuring. Residents are cared for with attentive, ongoing involvement, and the team sometimes coordinates frequent updates and explanations to families, even when schedules run tight. The dementia unit provides a secure, home-like environment, complemented by features such as pet therapy, a fenced outdoor space, and a garden that can help engage residents. Flexible room assignments and a readiness to adjust to evolving needs are regularly cited as real strengths, and meals are described as adequate with mood and appetite improvements under attentive supervision.
However, the picture is not uniformly rosy. Several reviews raise serious red flags, including accounts of perceived neglect or distressing conditions that leave families anxious or dissatisfied. Inconsistencies in supervision, delays in care, or safety lapses surface in multiple narratives, and a handful of low ratings underscore that care quality can be uneven. Complaints about paperwork, communication gaps, or missteps by staff remind potential residents that daily operations depend on frontline leadership and staffing realities. In short, care quality at Laurel Manor can be solid on good days but fragile on days when staffing or supervision falters.
That tension between strengths and weaknesses is instructive. The strongest case for Laurel Manor rests on its people: genuinely compassionate staff, transparent family communication, and a dementia-focused unit that can meaningfully reduce risk and improve daily life for residents. When these elements align, the result is a steady routine, a sense of safety, and a caregiving ethos that can outweigh the downsides of an aging facility or occasional operational hiccups. The VA funding angle further solidifies value, lowering out-of-pocket costs and supporting a practical, long-term care plan for veterans and their families.
If prioritizing state-of-the-art rehab throughput, pristine campus aesthetics, or consistently flawless operations, alternatives should be explored. The community's mixed feedback cannot be ignored: while many praise the care team, others describe troubling incidents and questions about safety. For residents with high-acuity needs requiring aggressive, round-the-clock supervision, or for families unwilling or unable to supervise closely and escalate issues, a facility with stronger staffing ratios and documented safety records may be a better fit. The choice depends on how much weight is placed on extraordinary staff engagement versus building age and occasional lapses in care.
In sum, Laurel Manor Care Center delivers meaningful, compassionate care for seniors who require substantial assistance and value a dementia-centered, family-focused approach, especially where VA benefits matter and a home-like atmosphere is desirable. It is less well suited for families seeking pristine facilities, rapid rehab pathways, or faultless daily operations. The prudent course is a careful, in-person assessment: visit unannounced, speak with front-line caregivers, review a current care plan, tour the secured unit, and request referential feedback. With active family involvement and due diligence, Laurel Manor can be the right fit for the right resident and family.
81 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
City of Colorado Springs Muni (4 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Laurel Manor Care Center in Colorado Springs, CO is an assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community features a beauty salon where residents can pamper themselves, as well as access to cable or satellite TV for entertainment purposes. Community operated transportation is available to help residents with their daily errands and appointments.
For those who enjoy staying connected, there is a computer center with Wi-Fi/high-speed internet access. The dining room offers restaurant-style dining, providing residents with delicious meals prepared by the staff. The fitness room allows residents to stay active and maintain their physical well-being. The fully furnished living spaces provide a comfortable and home-like environment.
Various recreational activities are available to keep residents engaged and entertained. The gaming room is perfect for friendly competition, while the small library provides a quiet space for reading and relaxation. Planned day trips and resident-run activities offer opportunities for socialization and exploration.
The care services at Laurel Manor Care Center include 24-hour call system and supervision to ensure the safety and well-being of all residents. Assistance with daily activities such as bathing, dressing, and transfers is provided as needed. Medication management ensures that residents receive their prescribed medications timely and accurately.
The community also caters to specific dietary needs, including diabetes diets and special dietary restrictions. Transportation arrangements are available for non-medical purposes as well as doctor's appointments.
In terms of nearby amenities, Laurel Manor Care Center benefits from proximity to various cafes, parks, pharmacies, physicians offices, restaurants, transportation options, places of worship, theaters, and hospitals.
Overall, Laurel Manor Care Center is dedicated to providing exceptional care services along with a variety of amenities to meet the unique needs and preferences of its residents in order to create a vibrant assisted living community in Colorado Springs.
Located in the heart of Colorado Springs, this neighborhood offers convenient access to essential amenities such as pharmacies, hospitals, and physicians' offices within a short distance. With several dining options nearby ranging from fast food chains to casual sit-down restaurants, seniors can enjoy a variety of culinary experiences. The area also features beautiful parks where residents can relax and stay active outdoors. Additionally, there are cafes for socializing over coffee and theaters for entertainment. Transportation options such as a park-n-ride and an airport make it easy for seniors to travel locally or farther distances. Lastly, for those seeking spiritual fulfillment, there is a welcoming church in the community. Overall, this neighborhood provides a well-rounded environment with everything seniors may need for comfortable senior living in Colorado Springs.
Laurel Manor Care Center is located at 920 South Chelton Road, Colorado Springs, CO 80910 in El Paso County, Colorado
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