Visiting Angels

Pros

• The reviewer had a good experience with arranging appointments and working with the office staff at Visiting Angels.
• They mentioned that the girl who comes in to provide care is very nice.
• Overall, the reviewer seems satisfied and happy with their experience.
• The reviewer appreciates the ease of working with the office staff at Visiting Angels.
• Despite some complaints about caregivers lacking professionalism, the reviewer mentions that things seem to be working out.

Cons

• The caregivers seemed to lack professionalism, leading to complaints from the client's mother.
• The client's mother felt that the caregivers were not as involved as desired.
• There may be some dissatisfaction with the level of involvement and engagement of the caregiving services provided by Visiting Angels.

Review

A Candid Look at Working with Visiting Angels - Balancing Efficiency and Professionalism in Caregiving

Visiting Angels is a home care agency that aims to provide assistance and support to seniors who wish to continue living independently. In this article, we will delve into the personal experience of one family in working with Visiting Angels. While they found the process of arranging appointments and interacting with office staff to be efficient and hassle-free, concerns arose regarding the professionalism exhibited by some caregivers. Despite these challenges, however, the family ultimately found solace in the amiable nature of their assigned caregiver.

Efficient Appointments and Office Staff: From the onset, working with Visiting Angels proved to be a positive experience when it came to arranging appointments. The office staff demonstrated a commendable level of efficiency and ease of communication. This streamlined approach offered peace of mind for families seeking quality care for their loved ones.

Concerns about Caregiver Professionalism: Unfortunately, not all aspects of the service met the desired professional standards for one particular family. The reviewer's mother expressed dissatisfaction with some caregivers she had interacted with through Visiting Angels, citing concerns about their professionalism. While specifics were not provided, it is essential for any caregiving organization to address such issues promptly in order to maintain credibility within the industry.

Overall Satisfaction: Despite these concerns, there was an overall feeling of contentment with the services provided by Visiting Angels. The assigned caregiver was described as kind and pleasant. However, the reviewer noted that they had not yet fully engaged their mother in activities or involvement beyond basic care provision.

The Importance of Engaging Care: In any caregiving relationship, fostering engagement between caregivers and care recipients is crucial for ensuring holistic wellbeing. In this case, although satisfied with certain aspects of their experience, it appears that ensuring the mother's active participation has been somewhat overlooked or neglected thus far. Encouraging involvement can enhance the overall quality of life for the individual receiving care.

Balancing Efficiency and Personalization: The experiences shared highlight the need for striking a balance between operational efficiency and personalized care. While Visiting Angels may excel in terms of arranging appointments seamlessly and maintaining good rapport with their office staff, it is equally important to ensure their caregivers consistently exhibit professionalism. Additionally, addressing the reviewer's desire for increased engagement between their mother and the caregiver could further enhance overall satisfaction.

Visiting Angels offers professional caregiving services while showcasing efficiency in appointment arrangements and office interactions. However, there have been instances where some caregivers fell short in terms of professionalism, leading to concerns expressed by clients. Encouraging active involvement between care recipients and caregivers also emerged as an area for improvement. By addressing these concerns promptly and emphasizing personalized care, Visiting Angels can strive to strengthen their reputation as a trusted home care agency committed to providing high-quality services tailored to each individual's needs.

This part of Colorado Springs, Colorado, offers a convenient and accessible location for seniors looking to settle in a vibrant and diverse community. With multiple pharmacies, restaurants, physicians' offices, cafes, hospitals, parks, theaters, and places of worship within a few miles radius, residents have easy access to essential services and amenities. The proximity to Memorial Hospital and other healthcare facilities ensures quality medical care is readily available. The variety of dining options provides opportunities for socializing and enjoying different cuisines. Additionally, the nearby parks offer recreational activities and opportunities to connect with nature. Overall, this area provides a well-rounded environment for seniors seeking comfort, convenience, and community in their retirement years.

Pharmacies

• Walgreens (1.1 miles)
• Canna Meds Wellness Center (1.3 miles)
• Walgreens (1.3 miles)
• Walgreens (1.3 miles)
• Indispensary (1.3 miles)
• CVS Pharmacy (1.4 miles)
• Quality Choice (1.6 miles)

Restaurants

• Green Burrito (1.2 miles)
• McDonald's (1.3 miles)
• Sonic Drive-In (1.6 miles)
• McDonald's (1.9 miles)
• Chili's Grill & Bar (3 miles)
• Old Chicago (3 miles)
• Golden Bee (3 miles)

Physicians

• Pikes Peak Mental Health (1.4 miles)
• Blue Skies Center For Women (1.5 miles)
• Kaiser Permanente Parkside Medical Offices (1.5 miles)
• U Pikes Peak Eye Care (1.6 miles)
• Medical Plaza (1.6 miles)
• UCHealth Breast Surgical Clinic - Printers Park (1.8 miles)
• Printers Park Medical Plaza (1.9 miles)

Cafes

• Dutch Bros Coffee (1.4 miles)
• Dutch Bros Coffee (3.2 miles)
• Good Neighbors Meeting House (3.6 miles)
• Urban Steam Coffee Bar and Cafe (3.7 miles)

Hospitals

• Total Renal Care (1.5 miles)
• Memorial Hospital (1.7 miles)
• Memorial Health Scheduling Service (2.4 miles)
• Memorial Hospital (2.4 miles)
• Memorial Health System Cancer (2.5 miles)
• St Francis Health Center (2.7 miles)
• DaVita Pikes Peak Dialysis Center (2.9 miles)

Parks

• Memorial Park (2.1 miles)
• Eastridge Dog Park (2.7 miles)
• Deerfield Community Park (2.7 miles)
• John "Prairie Dog" O'Byrne Park (3.1 miles)
• Palmer Park (3.1 miles)
• Stratmoor Valley Trailhead (3.5 miles)
• Quail Lake Park (3.6 miles)

Theaters

• Cinemark Tinseltown USA and XD (3.1 miles)

Transportation

• I-25/Tejon Park N Ride (3.5 miles)
• Colorado Springs Airport (COS) (3.7 miles)
• Colorado Springs Airport Short Term Parking (3.7 miles)

Places of Worship

• First United Methodist Church (3.5 miles)