Brookdale Broadmoor

Pros

• The mom appears to be happy and comfortable in a smaller group of people at Brookdale Broadmoor, with attentive staff and plenty of activities available.
• The family has had a positive experience with good communication from the staff, who are responsive to their questions and concerns.
• Many reviewers appreciate the friendly and professional staff, noting how they interact warmly with residents.
• The facility is described as clean, well-landscaped, and offering a nice environment for residents.
• The community provides various activities and has made efforts to keep residents engaged and entertained despite challenges.
• One reviewer mentioned that their loved one enjoys getting along well with others in the community.

Cons

• After the new Executive Director started, a lot of staff quit, leading to horrible food and staffing shortages.
• The reviewer found the facility unclean, old, and dated, with poor food options like an old cheese sandwich in the snack bar.
• There was a significant lack of communication from the staff, with no response to inbound calls or messages regarding care for loved ones.
• A tour described the experience as unprofessional when a staff member mentioned running late due to personal chores before attending to visitors.
• During a tour, a resident appeared lost and had to wait for assistance instead of receiving immediate help from staff nearby.
• The community was noted for having small dining and recreational areas that felt cramped and inadequate for residents' needs.
• Overall impressions indicated that the facilities were dark, dingy, and lacking interaction amongst residents compared to other options available.

Review

Brookdale Broadmoor presents a complex portrait of assisted living, shaped significantly by varied experiences from residents and their families. Many individuals appreciate the community's size, noting that it provides a more intimate environment where their loved ones can thrive. A number of reviewers specifically pointed out that their loved ones have adapted well to the smaller group setting, enjoying good food and engaging in a variety of activities. The attentive and helpful staff has also garnered praise for creating a warm atmosphere conducive to social interactions. For some families, this genuine connection between residents and staff is what makes Brookdale Broadmoor an appealing choice.

However, despite these positive experiences, there are significant concerns raised by others about the quality of care provided at Brookdale Broadmoor. Several reviews mention staff turnover following a change in executive leadership which corresponded with deteriorating conditions within the facility. Families express disappointment over issues such as poor meal service, inadequate responsiveness to calls or messages, and problems with cleanliness and overall upkeep of the space. One reviewer lamented how quickly the facility seemed to decline after previously appearing to offer excellent care; they suggested that only if major improvements were made would they consider recommending it again.

The physical condition of Brookdale Broadmoor also drew mixed responses during tours. While some guests found aspects of the facility agreeable—highlighting clean grounds and well-maintained outdoor areas—others criticized certain features that contributed to an overall unwelcoming vibe. Descriptions of dark or old rooms left prospective residents feeling uneasy about whether their loved ones would receive sufficient attention amidst what felt like an outdated ambiance lacking vibrancy and warmth. Tour experiences further reflected these feelings; some visitors recalled small common areas that felt cramped rather than inviting spaces for interaction among residents.

The dining experience emerged as another focal point in reviews, with several individuals expressing frustration over what they termed poor food quality served late or in unappetizing forms. Some noted that meals did not meet expectations while others described unpleasant dining environments as contributing factors which negatively affected overall resident satisfaction. Such issues created doubts regarding whether families could trust Brookdale Broadmoor to provide essential daily nourishment adequately—a core aspect when considering long-term care options.

Despite these criticisms, several reviewers reported highly positive interactions with specific staff members who displayed professionalism and understanding toward residents’ needs during tours and ongoing communication after admission. For some families, the attentiveness showcased by employees during visits assured them of their loved ones' well-being even amid pandemic-related restrictions on family visitations. Families expressed appreciation for timely updates on health status changes or incidents involving their relatives—an essential element when distance limits direct involvement in day-to-day arrangements.

Though opinions diverge widely concerning Brookdale Broadmoor's suitability as an assisted living community for seniors, it's evident that many caregivers grapple with balancing personal impressions against potential red flags raised through anecdotal evidence shared by others. Ultimately, individuals contemplating placement at Brookdale Broadmoor ought to weigh both commendations surrounding its community atmosphere alongside serious feedback reflecting operational deficiencies before making informed decisions regarding future caregiving arrangements for themselves or their loved ones.

This area of Colorado Springs, Colorado is a bustling and diverse community with a variety of amenities and services conveniently located nearby. With several medical facilities and pharmacies in close proximity, residents can easily access healthcare services. There are also plenty of dining options to choose from, ranging from casual eateries like McDonald's and Chili's Grill & Bar to more upscale restaurants like Edelweiss. For recreation, there are several parks in the area such as Quail Lake Park and Bear Creek Regional Park, providing opportunities for outdoor activities. Additionally, there is convenient access to public transportation at the I-25/Tejon Park N Ride for those who prefer not to drive. Overall, this neighborhood offers a mix of conveniences and attractions that may appeal to seniors looking for a vibrant community to call home.

Physicians

• Colorado Springs Health Partners PC, Southwest Office (0.1 miles)
• Abba Eye Care (0.4 miles)
• UCHealth - Susan Dern DO (1.6 miles)
• Thomas Dalsaso Jr, MD (1.6 miles)
• Spring Natrual Medicine (2.5 miles)
• Printers Park Medical Plaza (2.7 miles)
• UCHealth Breast Surgical Clinic - Printers Park (2.7 miles)

Hospitals

• Penrad Imaging (0.7 miles)
• St Francis Health Center (2.6 miles)
• Penrose St Francis Hospital (2.6 miles)
• Total Renal Care (2.7 miles)
• Memorial Health Scheduling Service (3.1 miles)
• Memorial Hospital (3.1 miles)
• Memorial Hospital (3.1 miles)

Pharmacies

• Walgreens (0.8 miles)
• Lee Osterle (2 miles)
• Walgreens (2.9 miles)
• Walgreens (3.1 miles)
• Walgreens (3.3 miles)
• Quality Choice (3.5 miles)
• CVS Pharmacy (3.8 miles)

Restaurants

• Olde World Bagel (0.8 miles)
• Chili's Grill & Bar (0.8 miles)
• McDonald's (0.8 miles)
• Old Chicago (1 miles)
• Edelweiss Restaurant (1 miles)
• Chick-Fil-A (1.1 miles)
• The Burrowing Owl (1.3 miles)

Parks

• Quail Lake Park (1 miles)
• America the Beautiful Park (2.5 miles)
• John "Prairie Dog" O'Byrne Park (2.8 miles)
• Memorial Park (2.8 miles)
• Stratmoor Valley Trailhead (2.9 miles)
• Bear Creek Regional Park (3 miles)
• Bear Creek Regional Park (3 miles)

Theaters

• Cinemark Tinseltown USA and XD (1 miles)

Transportation

• I-25/Tejon Park N Ride (1.3 miles)

Cafes

• Urban Steam Coffee Bar and Cafe (1.7 miles)
• Dutch Bros Coffee (2.5 miles)
• Dutch Bros Coffee (3.8 miles)
• Good Neighbors Meeting House (4 miles)
• Jives Coffee Lounge (4.3 miles)
• Dutch Bros Coffee (4.9 miles)
• Starbucks (5.2 miles)

Places of Worship

• First United Methodist Church (3.1 miles)
• Sacred Heart Catholic Church (3.9 miles)
• Calvary Worship Center (4.9 miles)