Todds Residential Care

Pros

• The staff are friendly and kind, and the owner is as well.
• This facility offers a relaxed atmosphere for people who can't remember things.
• This living facility is great for individuals or families looking for a placement for their loved ones.
• The administrative staff is always following up with residents' care, ensuring they are comfortable and feel at home.
• The staff and management are very friendly and accommodating.
• It is clean and the people are very caring.
• It isn't like very costly elderly homes, but it is clean and the people are very caring.

Cons

• They described it as the worst place they've ever seen, with no one speaking English.
• They reported a horrible smell and a leaking roof in their dad's room.
• They claimed the food was disgusting and that he wouldn't eat it.
• They said all the clothes were lost and the blanket was taken and given to someone else.
• They stated there was very little communication with any doctor or nurse.
• They claimed there were multiple COVID cases and staff were not notified.
• They alleged staff didn't wear masks and many weren't vaccinated, and their aunt contracted COVID with a poor prognosis.
• They described the experience as being like The Walking Dead.

Review

The collection of reviews on this care facility paints a picture of a place that inspires very different experiences depending on who you ask. Taken together, they show a broad spectrum - from warm, reassuring care to serious concerns about safety, communication, and basic amenities. Some families describe a calm, home-like environment where staff are friendly and the owner is approachable, while others recount lapses in care, maintenance problems, and troubling infection-control issues. The overall sense is one of a facility whose day-to-day reality may vary quite a bit from one moment to the next.

On the positive side, several reviewers emphasize that the staff can be welcoming and attentive, and that the environment feels relaxed and suitable for people who may struggle with memory or cognitive challenges. One review notes that the brother has been in care since 2019 and that the treatment has been satisfactory, with staff and the owner described as friendly and kind. Another reviewer highlights the administrative team's proactive follow-up, describing the place as making residents feel at home and well cared for. Still another message echoes this sentiment, praising the staff and management as friendly and accommodating and indicating that a family member was very pleased with the stay, with a clear recommendation to others. A separate comment likens the facility to a modest, clean place where residents are treated with care, underscoring that it isn't as costly as some luxury elder-care options but still noticeable for its cleanliness and the caring attitude of the people there. Taken together, these voices suggest that for some residents and their families, the facility delivers warmth, personal attention, and a comforting atmosphere.

However, a number of reviews raise serious concerns that cannot be ignored. One particularly negative account describes significant shortcomings in basic operations: a strong odor, a lack of English-speaking staff, minimal weekend staffing, and a roof leak affecting a resident's room. The reviewer reports lost clothes, the misplacement of a blanket, and the distress of not having consistent contact with doctors or nurses, concluding with a vivid image of life there as something out of a TV drama about the undead. This view points to issues with maintenance, communication, and coordination of medical care, which can be devastating for residents and their families when they rely on the facility for daily stability and safety.

In addition to these operational concerns, several notes center on infection and disease control, particularly around COVID-19. One reviewer cites multiple COVID cases and accuses the staff of failing to notify families and the broader community, linking the outbreak to personal and financial losses - including time away from work and the disruption of business contracts. Another account shares that the reviewer was happy with the facility until the pandemic hit, describing how the outbreak strained the experience and led to an unhappy departure. The recurring theme is a fear that infection-control practices may have been inconsistent or insufficient, with broad implications for residents, staff, and visitors alike during a health crisis.

The most alarming perspective comes from a review that alleges active harm: the caregiver claims that a relative, an aunt, is being neglected to the point of danger. The account asserts the aunt has lost the ability to feed herself, that staff do not reliably wear masks or vaccinate, and that she has contracted COVID with a likely poor prognosis. The reviewer questions whether the risk is due to COVID or dehydration and starvation, suggesting a fatal outcome may be imminent. While this single story is grave in its implications, it underscores how critical proper staffing, protective measures, and attentive, compassionate care are to families choosing a facility.

Putting these pieces together, it's clear that the experience at this facility is not monolithic. For some residents, the setting provides a friendly, home-like environment with attentive staff and an approachable owner. For others, there are serious red flags around cleanliness, maintenance, communication with medical personnel, and infection control - factors that can dramatically affect safety and well-being. Prospective families and guardians would be wise to investigate current conditions directly: observe the facility in person, ask specific questions about language support, maintenance and housekeeping, staff-to-resident ratios, medical oversight, and the facility's protocol for communicating illnesses and outbreaks. Scrutinizing recent inspection reports, speaking with multiple staff members and families, and requesting recent care plans can help paint a clearer picture of how the place operates on any given day.

In the end, the reviews collectively urge caution and thorough due diligence. They acknowledge moments of genuine care and a positive, comforting environment, but they also reveal risks that cannot be ignored: maintenance problems that affect comfort and safety, inconsistent communication with healthcare providers, and troubling stories of infection and neglect. For families facing critical decisions about care for a loved one, these voices suggest balancing the warmth and humanity described by some with rigorous scrutiny of the facility's current operations, policies, and outcomes. The right choice will depend on the specific needs of the resident, the facility's present capacity to meet them, and the comfort level of families with the facility's systems for safety, health, and responsive communication.

Located in the heart of Yucca Valley, California, this area offers convenient access to essential services and amenities for seniors. The Yucca Valley Transit Center is within walking distance, providing easy transportation options. Nearby physicians such as Desert Oasis Healthcare and the Airway Outpatient Center ensure quality medical care is readily available. A variety of dining options including Subway, Carl's Jr., and La Casita Restaurant are close by for enjoyable meals out. Parks like the yucca valley Community Center Park offer opportunities for outdoor recreation, while places of worship such as Yucca Valley United Methodist Church cater to spiritual needs. Overall, this part of Yucca Valley provides a comfortable and convenient living environment for seniors seeking a vibrant community with essential services close at hand.

Transportation

• Yucca Valley Transit Center (0.1 miles)
• Alamo (2.7 miles)

Physicians

• Desert Oasis Healthcare (0.2 miles)
• Airway Outpatient Center (0.2 miles)
• Morongo Basin Ob Gyn Medical (0.2 miles)
• Yucca Valley Family Healthcare Association (0.3 miles)
• Desert Oasis Health Care- Primary Care (0.3 miles)
• Dr Edith Jones-Poland (0.3 miles)
• Dimple Agarwal, MD (0.3 miles)

Restaurants

• Subway (0.3 miles)
• Carl's Jr. (0.3 miles)
• La Casita Restaurant (0.4 miles)
• Thai and Lao Cuisine (0.4 miles)
• Aki Sushi (0.4 miles)
• IHOP (0.5 miles)
• Touchdown Bar & Grill (0.5 miles)

Cafes

• 8 Star Cafe (0.4 miles)
• Starbucks (0.6 miles)
• The Yucca Tree Eatery (0.6 miles)
• Larry Milt Western Cafe (2.1 miles)
• Organic Market Cafe (2.7 miles)
• Yucca Valley Outpost (2.7 miles)
• The Dez (5.5 miles)

Pharmacies

• Vons Pharmacy (0.5 miles)
• Rite Aid (0.5 miles)
• New Pharmacy (0.6 miles)
• Walgreens (1.1 miles)
• Avalon Pharmacy (1.6 miles)
• Good Neighbor Pharmacy (1.6 miles)
• Rite Aid (12.5 miles)

Parks

• yucca valley Community Center Park (0.5 miles)
• Dog Park (1.4 miles)
• Joshua Tree National Park West Entrance (8.6 miles)
• Joshua Tree National Park (8.9 miles)

Places of Worship

• Yucca Valley United Methodist Church (0.6 miles)
• Gene Gerald Garrett (1.4 miles)
• Crossview Bible Church (1.4 miles)
• Living Waters Worship Center (1.4 miles)
• Community United Methodist Church (5.7 miles)
• Church of Jesus Christ of Latter Day Saints (19.6 miles)
• Jesus Christ Church (19.7 miles)