West Hills Assisted Living

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West Hills Assisted Living

West Hills Assisted Living in West Hills, CA

7055 Shoup Ave, West Hills, CA 91307

For more information about senior living options: (844) 490-3973

4.6 from 59 reviews
5 stars
49
4 stars
4
3 stars
3
2 stars
0
1 stars
3

Assisted Living Independent Living Memory Care

West Hills Assisted Living Costs & Pricing

West Hills Assisted Living offers competitive pricing for its residents compared to both Ventura County and the broader California market. For semi-private rooms, West Hills charges $2,500 per month, significantly lower than the county average of $3,438 and the state average of $3,333. This makes it an attractive option for those seeking affordability without compromising quality care. In terms of studio accommodations, West Hills's monthly fee is set at $3,500, which remains more economical than Ventura County's average of $4,021 and California's average of $4,145. Overall, West Hills Assisted Living stands out as a cost-effective solution for families looking for assisted living options that provide both value and a nurturing environment.

Floor plansWest Hills Assisted LivingVentura CountyCalifornia
Semi-Private$2,500$3,438$3,333
Studio$3,500$4,021$4,145

Overall Review of West Hills Assisted Living

Pros

  • pro The entertainment calendar offers diverse options, ensuring residents find enjoyable activities.
  • pro The facility location provides convenient access for regular visits and a quiet neighborhood setting.
  • pro This homey community offers emotional support and social connections that enhance residents' wellbeing.
  • pro Management reinvests in the facility, prioritizing resident care quality.
  • pro The friendly staff treat everyone like family.
  • pro Administration provides transparent communication that keeps families informed and builds trust.
  • pro The memory care program includes family education that helps understand dementia progression and communication strategies.
  • pro The memory care approach uses validation therapy and redirection to reduce agitation and maintain residents' dignity.
  • pro The staff are very friendly, and the environment is clean and peaceful for residents.
  • pro Josie maintains a spotless environment while respecting residents' routines and hygiene standards.
  • pro The facility has wonderful staff; Chris attends to residents and families with attentive care and engaging activities.
  • pro Multiple therapy options engage residents based on their interests and abilities.
  • pro The community warmly welcomes new residents and fosters social engagement.
  • pro Billing is handled efficiently, taking the burden off families.
  • pro Residents' quality of life improves dramatically thanks to constant activities.
  • pro Great management team genuinely cares about residents.
  • pro The homey atmosphere provides personalized room decorations and familiar belongings, helping residents maintain identity and comfort.
  • pro The wonderful activities available seven days a week provide engagement opportunities for residents.

Cons

  • pro Management is ineffective and condones anger problems, tantrums, and threats.
  • pro Staff were disrespectful and failed to inform the family about the outcome.
  • pro The facility's food was described as unappealing.
  • pro Some staff could use more training.
  • pro The reviewer felt the community was not the top pick and desired a different environment with more care.
  • pro Management was criticized for poor handling of complaints and for not communicating about incidents in a timely manner.

Review

West Hills Assisted Living in West Hills, California is best suited for seniors who want a warm, home?like community with a strong emphasis on memory care, social engagement, and a steady stream of meaningful activities. It works well for families that value transparent communication from leadership, reliable, compassionate staff, and a rich calendar of programming that blends music, art, movement classes, and therapy animals into everyday life. The most fitting residents are those with mild to moderate memory concerns who still benefit from familiar routines, personalized spaces, and daily opportunities to connect with others.

Those considering alternatives should note that a higher level of clinical acuity or safety risk may push some families to look elsewhere. A small number of reviews flag occasional gaps in management responsiveness and point to a troubling incident in the dining room related to anger management. Meal quality is mentioned as a concern by at least one reviewer, and a few families voiced that cost or atmosphere outside the core "homey" vibe might lead them to explore other options. For families driven primarily by the lowest price, a more hospital?like environment, or a facility with a notably different cultural footprint, other communities could be a better fit.

Still, the core strengths here consistently offset the drawbacks. The memory?care approach goes beyond supervision, incorporating validation therapy, redirection, and caregiver education that helps families understand dementia progression while preserving dignity in moments of agitation or confusion. The expansive activities program - that ranges from structured classes to casual daytime social time - keeps residents engaged, counters isolation, and provides a practical answer to the boredom that often accompanies aging in care settings. When combined with therapy options - from music to animal therapy - the environment nurtures emotional well?being as a central goal.

Staff stability and visible investment from management reinforce confidence that care quality will endure. Regular facility improvements - new equipment, updated safety features, and tasteful, homey decor - signal a commitment to comfort and safety that families notice and appreciate. Administration maintains a practice of detailed updates during family meetings and prompt communications about health changes or care plan updates, which builds trust and reduces uncertainty between visits. In practice, caregivers are frequently described as attentive, with leaders like on?site administrators and senior staff personally checking in on residents, addressing concerns quickly, and maintaining a reassuring presence for families.

The resident experience emphasizes belonging and identity. Personalized rooms with familiar belongings, a welcoming front desk, and a climate of courtesy and warmth contribute to a feeling of home rather than institutional living. Residents are described as clean, calm, and well cared for, with activities that support both cognitive and social engagement. Families repeatedly report improvements in mood and daily functioning after transition, and the overall tone suggests a community that genuinely prioritizes quality of life, safety, and meaningful interactions over mere task completion.

Ultimately, West Hills Assisted Living is a solid recommendation for families seeking a compassionate, activity-rich setting with demonstrated memory?care expertise and transparent, caring leadership. It is a less ideal match for those pursuing the absolute lowest cost, an exclusively clinical model, or a dining experience without any risk of tension. The programmatic strengths - robust activities, evidence?based memory support, and a governance culture that reinvests in people and space - together create tangible value for most families navigating placement. Prospective adopters should focus their due diligence on memory?care staffing ratios, meal quality strategies, and incident?resolution processes, and should arrange time in the memory?care area to observe how validation, redirection, and daily care are applied in real interactions.

Features

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Bath tubs Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Devotional services on-site Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
  • Ground floor units Ground floor unitsGround floor units are important for seniors because they provide easy accessibility, reduced risk of falls and injuries, and convenience for those with mobility issues. Seniors can avoid climbing stairs or using elevators, making daily tasks and activities more manageable and enjoyable.
  • Handicap accessible Handicap accessible"Handicap accessible" amenities are crucial for seniors to ensure they can easily navigate and access facilities, services, and activities without barriers or limitations due to physical impairments. This promotes independence, safety, and inclusivity for seniors in senior living communities.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Burbank-Glendale-Pasadena (15 miles away) Burbank-Glendale-Pasadena (15 miles away)
  • Los Angeles International (21 miles away) Los Angeles International (21 miles away)

Care Services

  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

Dining

  • Guest meals Guest mealsGuest meals are important for seniors living in senior living communities because they provide an opportunity for socialization and companionship. Sharing a meal with friends, family, or new acquaintances can help combat feelings of loneliness and isolation, promote a sense of community, and enhance overall well-being. Additionally, guest meals allow seniors to enjoy delicious food in a comfortable setting without the hassle of cooking or cleaning up, making dining a pleasurable and stress-free experience.
  • Low / no sodium Low / no sodiumLow/no sodium options are important for seniors because excessive sodium intake can lead to high blood pressure, heart disease, and other health issues commonly experienced by older adults. By choosing low/no sodium foods, seniors can better manage their health and reduce their risk of developing these conditions.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • No Sugar No SugarNo sugar diets are important for seniors because they can help prevent or manage chronic conditions such as diabetes, heart disease, and obesity. Sugar can also contribute to cognitive decline and inflammation in the body, so reducing sugar intake can lead to overall improved health and well-being in older adults.
  • Room service Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being.
  • Special dining programs Special dining programsSpecial dining programs are important for seniors because they provide nutritious meals tailored to their dietary needs and preferences. These programs also offer socialization opportunities, promote overall health and well-being, and can help prevent malnutrition.
  • Vegetarian VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults.

Activities

  • Art classes Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
  • Day trips and outings Day trips and outingsDay trips and outings are important for seniors as they provide opportunities for socialization, mental stimulation, physical activity, and a break from daily routines. These experiences can enhance overall well-being and quality of life for older adults living in senior communities.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Devotional activities on-site Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
  • Gardening club Gardening clubGardening clubs are important for seniors because they provide a sense of community, promote physical activity and mental well-being, and offer opportunities for socialization and connection with nature. Gardening can also improve cognitive function and overall quality of life for seniors.
  • Karaoke KaraokeKaraoke provides seniors with a fun and social activity that can boost mood, confidence, and cognitive function. It encourages social interaction, physical movement, and creative expression, making it an important form of entertainment for senior living communities.
  • Light therapy programs Light therapy programsLight therapy programs are important for seniors because they can help improve mood, regulate sleep patterns, and reduce symptoms of depression and anxiety. Exposure to natural light can also have positive effects on cognitive function and overall well-being in older adults.
  • Live dance or theater performances Live dance or theater performancesLive dance or theater performances are important for seniors because they provide opportunities for socialization, mental stimulation, and emotional engagement. These performances can help combat feelings of isolation and loneliness, while also offering a sense of connection to the arts and culture. Additionally, watching live performances can bring joy and create lasting memories for seniors in their later years.
  • Live musical performances Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
  • Protestant services Protestant servicesProtestant services are important for seniors because they provide spiritual nourishment, community support, and a sense of belonging. These services can help seniors connect with others who share their faith, find comfort and guidance in times of need, and maintain a sense of purpose and fulfillment in their later years.
  • Stretching classes Stretching classesStretching classes are important for seniors because they help improve flexibility, reduce the risk of injury, and promote overall health and well-being. Regular stretching can also help alleviate joint pain and stiffness, enhance balance and coordination, and increase range of motion.
  • Trivia games Trivia gamesTrivia games are important for seniors because they provide mental stimulation, social interaction, and a fun way to keep the mind sharp. They can help improve memory, cognitive function, and overall well-being in older adults.

Description

West Hills Assisted Living in West Hills, CA provides a comfortable and supportive community for seniors seeking independent living or memory care services. Our community offers a range of amenities to enhance the residents' quality of life.

Residents can enjoy various activities on-site and participate in day trips and outings to explore the surrounding area. Our indoor and outdoor common areas provide opportunities for socializing and relaxation. We also offer devotional services both on-site and off-site to cater to different spiritual needs.

Our living accommodations are designed with convenience in mind. Ground floor units, private bathrooms, and handicap accessibility ensure that residents can easily navigate their surroundings. Air-conditioning ensures a pleasant environment throughout the year.

At West Hills Assisted Living, we prioritize the health and well-being of our residents. Medication management is offered to ensure that all medical needs are met accurately and efficiently. High acuity care is provided for individuals with more specialized healthcare requirements.

Dining at our community is tailored to meet specific dietary preferences and restrictions. Low/no sodium, no sugar, vegetarian options are available, along with special dining programs. Meals are provided either in our dining area or through room service for those who prefer dining in their own space.

Residents have access to Wi-Fi/high-speed internet, allowing them to stay connected with loved ones or engage in online activities they enjoy.

In addition to our comprehensive care services and amenities, West Hills Assisted Living benefits from its convenient location. With numerous cafes, parks, pharmacies, physicians, and restaurants nearby, residents have easy access to essential services as well as leisure activities.

Overall, West Hills Assisted Living offers a welcoming environment where seniors can thrive independently or receive memory care support while enjoying an array of amenities and services designed to promote their well-being and happiness.

Nearby Places of Interest

This part of West Hills, California offers a range of amenities and services that cater to the needs of seniors looking for a convenient and comfortable living environment. With various dining options such as Del Taco, In-N-Out Burger, and The Cheesecake Factory in close proximity, residents can enjoy a variety of meal choices. Additionally, there are several parks nearby like Shadow Ranch Park and Castle Peak Park where seniors can take leisurely walks and enjoy nature. The area also provides easy access to pharmacies such as Walgreens and CVS Pharmacy, ensuring that residents have convenient access to medication and healthcare products. Furthermore, medical facilities like Center For Orthopaedic Specialists and Providence Medical Institute West Hills OB-GYN are within reach, offering quality healthcare services. For entertainment, seniors can visit the AMC Porter Ranch 9 theater or utilize the transportation options available at Van Nuys Airport and the Van Nuys FlyAway Bus Terminal to LAX. Overall, this part of West Hills provides a well-rounded environment for senior living with easy access to essential services and recreational activities.

Restaurants

  • Del Taco (0.1 miles)
  • In-N-Out Burger (0.6 miles)
  • The Cheesecake Factory (0.9 miles)
  • Chick-Fil-A (0.9 miles)
  • Joey Woodland Hills (1 miles)
  • Wokcano (1.1 miles)
  • Veggie Grill (1.1 miles)

Parks

  • Shadow Ranch Park (0.4 miles)
  • Parthenia Park (2.2 miles)
  • Castle Peak Park (2.3 miles)
  • Lake Calabasas (3.2 miles)
  • Serrania Park (3.2 miles)
  • Top of Topanga Overlook (4.1 miles)
  • Chatsworth Park North (4.4 miles)

Cafes

  • Starbucks (0.8 miles)
  • Starbucks (1 miles)
  • Starbucks (2.1 miles)
  • Winnetka Bowl (2.5 miles)
  • Starbucks (4.1 miles)
  • Porto's Bakery & Cafe (4.2 miles)
  • Starbucks (6.1 miles)

Pharmacies

  • Walgreens (0.8 miles)
  • CVS Pharmacy (1.1 miles)
  • CVS Pharmacy (1.3 miles)
  • Rite Aid (1.7 miles)
  • Walgreens (2 miles)
  • CVS Pharmacy (2.1 miles)
  • CVS Pharmacy (2.2 miles)

Physicians

  • Center For Orthopaedic Specialists (0.9 miles)
  • Liberty Pacific Advanced Imaging | West Hills (0.9 miles)
  • Evan Bachner Evan J Bachner MD (0.9 miles)
  • Providence Medical Institute West Hills OB-GYN (1 miles)
  • UCLA Health Woodland Hills (1 miles)
  • West Valley Medical Aesthetics (8.3 miles)
  • Be Hive of Healing Integrative Medical & Dental Center (8.3 miles)

Theaters

  • AMC Porter Ranch 9 (6 miles)

Transportation

  • Van Nuys Airport (VNY) (7.1 miles)
  • Van Nuys FlyAway Bus Terminal to LAX (7.6 miles)

Hospitals

  • Veterans Administration (8.2 miles)

Frequently Asked Questions

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