22523 Schoolcraft Street., West Hills, CA 91307
For more information about senior living options: (844) 490-3973
The facility offers convenient parking options that reduce stress for visiting families. The entertainment calendar provides diverse activities so every resident can enjoy something. The location offers easy access for regular visits and a quiet neighborhood setting. This homey community provides emotional support and social connections that boost residents' wellbeing. Management reinvests in the facility, prioritizing resident care quality over profits. The staff are friendly and treat every resident like family. Administration communicates transparently, keeping families informed and involved. The memory care program includes family education and effective dementia management strategies. The memory care program uses validation therapy and gentle redirection to maintain dignity. The environment is clean and peaceful, with staff ensuring residents are well cared for. The staff, including leaders like Chris, deliver attentive care and engaging activities. Memory care offers cognitive and sensory activities that help maintain abilities and comfort during confusion. A wide range of therapies and activities engage residents according to their interests. The community warmly welcomes new residents and encourages daily social engagement.
One reviewer gave the facility no stars. Management is described as ineffective and as condoning anger problems and threats, with a resident reportedly threatened in the dining room and a complaint going unheard. The food was criticized as poor quality. Staff failed to follow up on paperwork outcomes, not informing the reviewer. Some reviewers noted that certain staff could use more training. A reviewer noted that the resident's mother did not like the other residents. The dining room incident was described as very disrespectful.West Hills Home Care is best suited for families seeking a warm, engaging assisted-living environment where daily life feels less clinical and more like a well-supported home. The community appeals to seniors who value a strong social fabric, diverse activity options, and a dementia-care approach that prioritizes dignity and ongoing cognitive and emotional engagement. Its West Hills location sits in a quiet neighborhood with parking options that make visits painless during busy hours, reducing stress for families. In essence, this setting works best for those who want companionship, structured routines, and visible, caring staff, with families kept actively informed and welcomed at every turn.
Those weighing alternatives should consider a few realities. For residents with higher medical acuity or a priority on a more medicalized, less socially intensive environment, other options may fit better. While West Hills earns widespread praise for care quality, a small subset of reviews flag concerns about management responsiveness and dining quality. A harsh incident described by one reviewer - where anger issues were seemingly tolerated rather than addressed - serves as a reminder to prospective families: arrange a candid meeting with leadership to gauge conflict handling, safety culture, and the consistency of frontline care. If medical intensity or a strictly protocol-driven environment is non-negotiable, exploring alternatives is prudent.
The strongest positives center on accessibility, engaged programming, and a leadership tone that prioritizes resident welfare. Parking ease reduces visiting friction, and the activity calendar spans movement classes, arts, music, and animal-assisted therapies, ensuring residents across abilities remain engaged. The location's quiet neighborhood supports predictable routines, while the homey atmosphere, room personalization, and emphasis on keeping identities intact help residents feel known. Administration is repeatedly credited with transparent updates about menus, staffing, and care plans, which cultivates trust for families dealing with daily separations and the realities of aging in care.
Memory care is a clear standout, treated as a dedicated specialty rather than an afterthought. The program employs validation strategies and redirection techniques designed to minimize agitation while preserving dignity, and families receive education about dementia progression and effective communication. Ongoing cognitive exercises and sensory activities are woven into daily routines to sustain abilities and comfort residents during confusion. This intentional approach translates into practical peace of mind for families: visits feel productive, and the daily life of a loved one remains meaningful even as cognitive changes progress. The family-centered approach - coupled with consistent staffing and a well-structured memory care unit - offers tangible reassurance.
The broader programming ecosystem reinforces the care quality with a strong therapeutic orientation. Reviewers highlight a broad menu of therapies - music, animal visits, art, and even dog therapy - that address emotional and social dimensions often missing in more clinical settings. Rehab services are available when needed, and leaders like Chris and Mike emerge as dependable, hands-on facilitators who shepherd care and schedules with flexibility and care. The environment itself supports these efforts: cleanliness, safety features, and ongoing facility upgrades signal pride and prudent stewardship. Still, isolated concerns about dining dynamics and occasional notes about staff training gaps emphasize the importance of ongoing, proactive supervision and a direct line to leadership about any issues.
Bottom line: West Hills Home Care presents a compelling, well-rounded package for families seeking a lively, person-centered environment with robust memory-care practices, transparent communication, and a genuine culture of kindness. The strengths - the engaged staff, the home-like ambiance, the breadth of therapies, and steady facility enhancements - outweigh the few drawbacks for most families evaluating care for a loved one who thrives on daily interaction, purpose, and social connection. Those considering alternatives should weigh the value of higher medical oversight or a quieter, less activity-driven setting against the proven caregiving strengths here and plan to ask targeted questions during a visit - about staff-to-resident ratios, incident handling, dining quality, and how family updates are delivered. For many, West Hills represents a safe, dignified home where a loved one can stay engaged, connected, and valued.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Burbank-Glendale-Pasadena (15 miles away) Los Angeles International (21 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.West Hills Home Care in West Hills, CA is a premier board and care home that offers exceptional care services and amenities to enhance the quality of life for its residents. With a fully furnished facility, residents can enjoy comfort and convenience while receiving personalized assistance with activities of daily living.
The community boasts a beautiful garden and outdoor space, providing a serene environment for relaxation and socialization. Residents can also take advantage of the on-site dining room where nutritious meals are prepared and served, accommodating special dietary restrictions. Additionally, housekeeping services ensure that each resident's living space remains clean and tidy.
At West Hills Home Care, the well-being of residents is prioritized through comprehensive care services. The dedicated staff provides assistance with bathing, dressing, transfers, medication management, and coordination with health care providers. Special attention is given to diabetes management by offering specialized diets as per individual needs.
Transportation arrangements for medical appointments are available to ensure that residents can conveniently access necessary healthcare services. Moreover, the community is conveniently located near numerous cafes, parks, pharmacies, physicians' offices, and restaurants. This allows residents to easily explore their surroundings or engage in social activities outside the community.
Residents at West Hills Home Care can expect a fulfilling lifestyle with scheduled daily activities designed to promote physical fitness and mental stimulation. Whether it's participating in group exercises or engaging in recreational hobbies, there are ample opportunities for social interaction and personal growth.
Overall, West Hills Home Care provides an inviting atmosphere where seniors can receive personalized care while enjoying various amenities within the community or exploring nearby establishments.
West Hills Home Care is located at 22523 Schoolcraft Street., West Hills, CA 91307 in Ventura County, California
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