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West Hills Home Care in West Hills, CA

West Hills Home Care is an assisted living community in West Hills, CA.

Information last verified:

22523 Schoolcraft Street., West Hills, CA 91307

For more information about senior living options: (866) 208-4318

4.7 from 51 reviews
5 stars
45
4 stars
2
3 stars
1
2 stars
0
1 stars
3

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2026

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Overall Review of West Hills Home Care

common 20 reviews mention this

Staff feel attentive and caring

Residents and families repeatedly describe a staff that is friendly, attentive, and easy to reach.

A large share of reviewers say the team treats residents with warmth and follows through on day-to-day needs. Many also mention specific staff members checking in personally, managing care details, and keeping residents comfortable and safe. Several families add that visiting feels welcoming because the front desk and staff are responsive and accommodating.

common 5 reviews mention this

Memory care is a highlight

Memory care is described as structured, therapeutic, and focused on dignity.

Multiple reviewers describe the memory care approach as more than supervision, including cognitive and sensory programming. Residents’ stories also emphasize techniques such as validation and redirection to reduce agitation. A few reviewers further connect the programming to therapies aimed at dementia-related confusion, describing better comfort and engagement over time.

common 11 reviews mention this

Activities keep residents engaged

Residents have frequent activities, including therapy-style options that match different interests.

Reviewers repeatedly mention an entertainment and activities calendar that supports engagement beyond a basic routine. Several describe specific programming like movement, art and music therapy, as well as pet or animal visits. Others note activities happening throughout the week and being varied enough to help residents stay connected and less isolated.

common 4 reviews mention this

Family communication feels transparent

Families say administration keeps them informed with clear, timely updates.

Several reviews mention regular communication from administration, including updates about staffing changes and menu changes as well as ongoing care plans. Others describe prompt notice about health changes or incidents, along with details discussed during family meetings. Overall, reviewers frame the communication as something that reduces uncertainty between visits.

common 6 reviews mention this

Clean, peaceful environment

Many reviewers highlight a consistently clean, peaceful living environment.

A recurring point is cleanliness, with multiple reviewers describing a spotless environment and a clean, peaceful space for residents. Some also connect this to regular improvements and attention to keeping daily routines comfortable. A couple of reviews pair cleanliness with safety and care readiness, reinforcing that the facility is maintained rather than left to stagnate.

caveat 2 reviews mention this

Some families report serious management issues

A small number of reviews raise concerns about management effectiveness during serious incidents.

Two reviewers describe negative experiences involving conflict and threats, saying their complaints were not handled as expected. In both accounts, the concern centers on management’s response rather than day-to-day care quality. These stand out as exceptions compared with the broader pattern of attentive communication and responsiveness.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Board and Care Home Board and Care Home

Amenities

  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Burbank-Glendale-Pasadena (15 miles away) Burbank-Glendale-Pasadena (15 miles away)
  • Los Angeles International (21 miles away) Los Angeles International (21 miles away)

Care Services

  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Parks

  • Shadow Ranch Park (0.2 miles)
  • Castle Peak Park (2.2 miles)
  • Parthenia Park (2.4 miles)
  • Lake Calabasas (3 miles)
  • Serrania Park (3.2 miles)
  • Top of Topanga Overlook (4 miles)
  • Chatsworth Park North (4.6 miles)

Restaurants

  • Del Taco (0.3 miles)
  • In-N-Out Burger (0.7 miles)
  • Chick-Fil-A (0.7 miles)
  • The Cheesecake Factory (0.9 miles)
  • Joey Woodland Hills (1 miles)
  • Wokcano (1.1 miles)
  • Veggie Grill (1.1 miles)

Cafes

  • Starbucks (0.8 miles)
  • Starbucks (0.8 miles)
  • Starbucks (2 miles)
  • Winnetka Bowl (2.6 miles)
  • Starbucks (4.2 miles)
  • Porto's Bakery & Cafe (4.4 miles)
  • Starbucks (6.2 miles)

Physicians

  • Liberty Pacific Advanced Imaging | West Hills (0.8 miles)
  • Center For Orthopaedic Specialists (0.8 miles)
  • Evan Bachner Evan J Bachner MD (0.8 miles)
  • Providence Medical Institute West Hills OB-GYN (0.9 miles)
  • UCLA Health Woodland Hills (1 miles)
  • West Valley Medical Aesthetics (8.1 miles)
  • Be Hive of Healing Integrative Medical & Dental Center (8.1 miles)

Pharmacies

  • CVS Pharmacy (0.9 miles)
  • Walgreens (1 miles)
  • CVS Pharmacy (1.5 miles)
  • Rite Aid (1.5 miles)
  • CVS Pharmacy (2 miles)
  • Walgreens (2.2 miles)
  • CVS Pharmacy (2.4 miles)

Theaters

  • AMC Porter Ranch 9 (6.1 miles)

Transportation

  • Van Nuys Airport (VNY) (7.2 miles)
  • Van Nuys FlyAway Bus Terminal to LAX (7.8 miles)

Frequently Asked Questions

Where is West Hills Home Care?

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