West Hills Home Care II

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West Hills Home Care II

West Hills Home Care II in West Hills, CA

22454 Schoolcraft Street, West Hills, CA 91307

For more information about senior living options: (844) 490-3973

4.7 from 56 reviews
5 stars
49
4 stars
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3 stars
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Assisted Living Board and Care Home Day Program Memory Care

West Hills Home Care II Costs & Pricing

West Hills Home Care II offers competitive pricing for its residents in comparison to both Ventura County and the broader state of California. For a semi-private room, West Hills charges $3,200 per month, which is notably lower than the county average of $3,438 and slightly below the state average of $3,333. In terms of private accommodations, however, West Hills' rate stands at $4,400 per month, which is higher than both the Ventura County average of $4,082 and the statewide average of $3,939. This pricing structure suggests that while West Hills provides more affordable semi-private options, potential residents might find better value in private rooms elsewhere in California or Ventura County. Overall, West Hills Home Care II presents an appealing choice for those seeking semi-private arrangements while maintaining a premium offering for private living quarters.

Floor plansWest Hills Home Care IIVentura CountyCalifornia
Semi-Private$3,200$3,438$3,333
Private$4,400$4,082$3,939

Overall Review of West Hills Home Care II

Pros

  • pro The entertainment calendar offers diverse options, ensuring every resident finds enjoyable activities regardless of physical limitations or cognitive abilities.
  • pro The facility location provides convenient access for regular visits while offering a quiet neighborhood setting away from busy traffic.
  • pro This homey community offers more than basic care with emotional support and social connections that enhance elderly residents' overall wellbeing.
  • pro Constant improvements demonstrate that management reinvests in the facility and prioritizes resident care quality.
  • pro The friendly staff treat everyone like family here.
  • pro The exceptional memory care approach includes family education that helps families understand dementia progression and communication strategies, empowering better visits.
  • pro The memory care program uses validation therapy and redirection to reduce agitation and maintain resident dignity.
  • pro The facility is very friendly, clean, and peaceful, where residents are well cared for.
  • pro Josie maintains a spotless environment while respecting residents' daily routines and upholding high hygiene standards.
  • pro Chris and the staff provide attentive care, engaging activities, and a clean environment.
  • pro The memory care unit provides specialized attention for residents with cognitive decline using proven therapeutic approaches daily.
  • pro Multiple therapy options from music to animal-assisted therapy engage residents according to their interests and abilities.

Cons

  • pro The reviewer claims management is ineffective and tolerates anger problems, including an incident where a staff member threatened a visitor and complaints were ignored.
  • pro The reviewer notes that some staff could use more training.
  • pro One reviewer found the facility not as clean as it should be.
  • pro The reviewer described the meals as unsatisfactory, stating the food sucks.
  • pro Another reviewer reported a safety incident where an aggressive individual was allowed to remain in the dining area.
  • pro A reviewer said they received no follow-up or timely communication about outcomes, calling the experience disrespectful.

Review

West Hills Home Care II is best suited for families seeking a warm, activity-rich environment that emphasizes social connection, memory-supportive care, and a true sense of home. It works well for residents who respond to structured, diverse programming - everything from music and art therapy to movement classes and animal-assisted activities - along with regular opportunities to interact with staff in a familiar, family-like setting. The community's ideal fit includes seniors who value ongoing engagement, cognitive support through validated dementia-care approaches, and a location that provides easy family access in a quiet, suburban neighborhood. Those who require very high-acuity medical oversight or who prefer a more clinical, less home-centered atmosphere should consider alternatives.

The strongest draws are the robust activity calendar and the program's emphasis on emotional well-being and social connection. Residents benefit from seven-day-a-week programming, ranging from organized exercise to holiday celebrations, with therapies such as music, pet visits, and art that stimulate memory and mood. The environment is described as homely and personalized, with familiar belongings and room d?cor that help preserve identity. Families repeatedly highlight friendly, attentive staff who treat residents like family, along with clean, well-maintained spaces and ongoing improvements that signal pride in the living environment. Transparent administration and regular family updates further enhance trust and reduce the anxiety that comes with relying on care far from home.

That said, the facility is not without caveats. A handful of reviews flag management-related concerns, including perceptions of ineffective responses to difficult situations and safety worries when aggression arises in communal spaces. One reviewer even described an incident involving threats that management appeared to condone, which understandably raises questions about incident handling and safeguards. Another tour note mentioned room cleanliness and a perception that the facility could be cleaner at certain times. While these voices are among a minority, they are material for families that prioritize consistent, proactive leadership and rigorous behavior management as part of daily care.

On memory care, West Hills II stands out for its education-forward approach and practical techniques. Families gain access to guidance on dementia progression, communication strategies, and validation therapy that reduces agitation without arguing with residents. The program uses cognitive exercises and sensory activities to maintain abilities and dignity through confusion, offering real reassurance to relatives who worry about progressive decline. The combination of staff training and family involvement helps visitors feel aligned with daily routines and care plans, a critical factor when long visits turn into sustained caregiving partnerships.

The care setting also delivers tangible operational strengths: careful staffing continuity, responsive front-desk service, and visible leadership from the administrative team. Regular updates in family meetings, timely health and incident reporting, and a willingness to discuss care plans openly contribute to a sense of accountability. The facility's physical improvements - new equipment, safety enhancements, and thoughtful scheduling around renovations - signal a commitment to safety and comfort without disrupting residents' daily lives. Chris and a consistently attentive team are repeatedly named as central to the positive care experience, underscoring the value of personable, hands-on leadership.

In making a decision, families should weigh the compelling benefits against the cautionary notes. West Hills II is a strong match for seniors who prize a lively, people-centered environment with meaningful memory-care programming, transparent communication, and a nurturing, home-like atmosphere. It may be less ideal for those whose priorities include a highly predictable, tightly regulated day with minimal behavioral risk, or for families who cannot tolerate even a hint of management-indicated friction. Pros offset most cons when families engage early and ask pointed questions about incident response, staffing patterns, meal quality, and how memory-care protocols are applied day to day. For a calmer alternative, or for residents needing stronger medical oversight, exploring other communities with a more tightly controlled environment or different medical support options is prudent.

If this community aligns with the loved one's temperament and care expectations, the next step is a focused tour with specific inquiries: how behavioral issues are managed, what the exact staffing ratios look like during peak hours, how meals are arranged for residents with dietary restrictions, and how often tangible care plan changes are communicated to families. Observe whether residents seem engaged during activities, whether the dining area feels orderly and welcoming, and whether the staff greet familiar residents by name. For families comfortable with a high level of engagement and a warm, activity-forward setting, West Hills II offers a compelling combination of memory-care expertise, social vitality, and a transparent, caring leadership culture that can deliver peace of mind and ongoing quality of life for a loved one.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Day Program Day ProgramDay programs are important for seniors because they provide a safe and supportive environment where older adults can socialize, engage in activities, receive assistance with daily tasks, and access valuable resources and services. These programs help prevent isolation and loneliness, promote mental and physical well-being, and offer a sense of purpose and community for seniors.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Pets

  • Cats allowed Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
  • Dogs allowed Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.

Amenities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Devotional services on-site Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Burbank-Glendale-Pasadena (15 miles away) Burbank-Glendale-Pasadena (15 miles away)
  • Los Angeles International (21 miles away) Los Angeles International (21 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Devotional activities on-site Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

West Hills Home Care II is an assisted living community located in West Hills, CA. We offer a range of care services including board and care home, day program, and memory care. Our residents enjoy a variety of amenities to enhance their quality of life, including activities on-site, cable or satellite TV, devotional services on-site, and dining room.

Our community is fully furnished with indoor common areas and outdoor spaces where residents can relax and socialize. We also provide housekeeping services to ensure a clean environment for our residents. Move-in coordination is available to assist our residents in transitioning smoothly.

For those seeking respite or short-term stays, we offer this option as well. Our facility is wheelchair accessible with wheelchair accessible showers for the convenience and safety of our residents. Wi-Fi/high-speed internet is also available for connectivity.

Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure comprehensive care for our residents. Specialized care is available for individuals with diabetes through diabetes diet and diabetic care.

Our chefs prepare delicious meals for our residents while catering to special dietary restrictions. Medications are managed by our trained staff to ensure proper dosage and administration. Transportation arrangements are available for medical appointments and transportation to doctors' appointments.

In terms of recreational activities, we offer a variety of options on-site as well as community-sponsored activities. Devotional activities are also held on-site for spiritual fulfillment. Scheduled daily activities keep our residents engaged and entertained.

With convenient access to nearby cafes, parks, pharmacies, physicians' offices, and restaurants, our community ensures that all necessary amenities are within reach.

At West Hills Home Care II, we strive to provide a comfortable and supportive environment where seniors can thrive while receiving the personalized care they deserve.

Nearby Places of Interest

Located in the heart of West Hills, California, this neighborhood offers a variety of amenities and services suitable for senior living. With several parks nearby, such as Shadow Ranch Park and Serrania Park, residents can enjoy peaceful walks and outdoor activities. There are also numerous dining options ranging from fast food to upscale restaurants like The Cheesecake Factory and Joey Woodland Hills. For medical needs, there are several physicians' offices and pharmacies in close proximity, including UCLA Health Woodland Hills and CVS Pharmacy. In terms of entertainment, seniors can catch a movie at the AMC Porter Ranch 9 theater or easily access transportation options like Van Nuys Airport and the FlyAway Bus Terminal to LAX. Overall, this part of West Hills provides a convenient and comfortable environment for seniors looking to settle down in a vibrant community.

Parks

  • Shadow Ranch Park (0.2 miles)
  • Castle Peak Park (2.3 miles)
  • Parthenia Park (2.4 miles)
  • Lake Calabasas (3 miles)
  • Serrania Park (3.1 miles)
  • Top of Topanga Overlook (4 miles)
  • Chatsworth Park North (4.6 miles)

Restaurants

  • Del Taco (0.3 miles)
  • In-N-Out Burger (0.6 miles)
  • Chick-Fil-A (0.7 miles)
  • The Cheesecake Factory (0.8 miles)
  • Joey Woodland Hills (0.9 miles)
  • Wokcano (1 miles)
  • Veggie Grill (1 miles)

Cafes

  • Starbucks (0.8 miles)
  • Starbucks (0.8 miles)
  • Starbucks (1.9 miles)
  • Winnetka Bowl (2.6 miles)
  • Starbucks (4.2 miles)
  • Porto's Bakery & Cafe (4.3 miles)
  • Starbucks (6.2 miles)

Physicians

  • Liberty Pacific Advanced Imaging | West Hills (0.9 miles)
  • Center For Orthopaedic Specialists (0.9 miles)
  • Evan Bachner Evan J Bachner MD (0.9 miles)
  • UCLA Health Woodland Hills (0.9 miles)
  • Providence Medical Institute West Hills OB-GYN (1 miles)
  • West Valley Medical Aesthetics (8.1 miles)
  • Be Hive of Healing Integrative Medical & Dental Center (8.2 miles)

Pharmacies

  • CVS Pharmacy (0.9 miles)
  • Walgreens (1 miles)
  • CVS Pharmacy (1.5 miles)
  • Rite Aid (1.5 miles)
  • CVS Pharmacy (2 miles)
  • Walgreens (2.1 miles)
  • CVS Pharmacy (2.4 miles)

Theaters

  • AMC Porter Ranch 9 (6.2 miles)

Transportation

  • Van Nuys Airport (VNY) (7.1 miles)
  • Van Nuys FlyAway Bus Terminal to LAX (7.7 miles)

Frequently Asked Questions

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