Village Home Care II

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  • Interior

    A cozy bedroom featuring a bed with a red blanket, decorative wall art, and natural light streaming through the window.

  • Outdoors

    A law enforcement officer standing outside a residential home.

  • Decor

    A cozy living room featuring comfortable seating and modern decor.

  • Dining

    A cozy dining area featuring a table set for meals, surrounded by comfortable chairs and decorated with plants.

  • Landscaping

    A sunny residential area featuring a dirt pathway and a palm tree.

  • Kitchen

    A modern kitchen featuring wooden cabinets and stainless steel appliances.

  • Outdoor

    A spacious concrete patio in a residential backyard, showing a clean and open outdoor area.

  • Patio

    A serene outdoor patio area featuring comfortable seating and an accessible ramp leading to a grassy space, illuminated by the warm glow of sunset.

  • Pathway

    A serene outdoor space featuring a concrete patio, expansive grass area, and a beautiful sky with scattered clouds.

Village Home Care II

15952 Condor Road, Victorville, CA 92394

For more information about senior living options: (844) 490-3973

4.2 from 15 reviews
5 stars
12
4 stars
0
3 stars
0
2 stars
0
1 stars
3

Assisted Living Board and Care Home

Overall Review of Village Home Care II

Pros

  • pro The staff are caring and treat residents like family.
  • pro Angela, the owner, is consistently available to answer questions and provide updates.
  • pro The facility is clean, warm, and home-like.
  • pro Residents receive heartfelt, 24-hour care from compassionate caregivers.
  • pro The owner is an experienced, licensed nurse who can identify and address issues early.
  • pro Families feel reassured by clear communication and reliable care.
  • pro Holidays and birthdays are celebrated, giving the home a welcoming, festive atmosphere.
  • pro Residents are treated with dignity and respect.

Cons

  • pro The exterior landscaping was neglected, giving an unwelcoming first impression.
  • pro The interior deteriorated, and the facility appeared understaffed.
  • pro The owner/manager did not clean the home, and garbage was stored alongside food in a kitchen cabinet, an unsanitary and unsafe practice.
  • pro A medication error occurred when a caregiver gave another resident's medication to a resident during a Facetime call.
  • pro The owner attempted to deny visitation rights, requiring police intervention to gain access.
  • pro The facility was alleged to be used for breeding dogs on the premises, raising safety concerns.
  • pro The food quality was below average and residents were fat-shamed for expressing hunger.
  • pro Promised activities were not provided and residents were confined to their rooms, creating a depressing atmosphere.

Review

Desert Horizon Residential Care Facility has become a focal point for families seeking 24-hour care for loved ones, and the range of experiences shared by reviewers paints a picture of a place that many feel is warm, home-like, and deeply caring - while others have serious concerns about safety, staffing, and conduct. Several families describe a bright, welcoming environment where staff treat residents with genuine kindness, dignity, and personal attention. The owner, Angela, emerges repeatedly as a central figure - often highlighted for her accessibility, nursing background, and hands-on involvement in daily care and decision-making.

A common thread among the most positive reviews is Angela's responsiveness and availability. Families recount that she was the only facility owner who promptly returned calls and dedicated time to answer questions, sometimes going beyond basic questions to discuss ongoing care plans. The caregivers are consistently praised for being "fantastic," "caring," and "loving," with many noting that their loved ones were treated as if they were part of the caregiver's own family. The facility is described as clean and home-like, with a sense of warmth and comfort that sets it apart from more institutional environments. The staff's holidays, birthdays, and special occasions are celebrated with the residents, contributing to a celebratory, familial atmosphere.

For many families, Desert Horizon became a reassuring choice during a difficult transition. One reviewer reflects that moving their mom there in December 2023 was "the best decision we ever made," and another notes that the staff's compassion and consistency brought peace of mind, even as the mom eventually passed in January 2025. The sense that care comes from a place of genuine concern - paired with the owner's nursing expertise - appears repeatedly in the testimonials. The facility is described as small and homey, with clean, uncluttered spaces and rooms that can include features like private bathrooms and roll-in showers, contributing to residents' comfort and dignity.

Beyond general care, several reviews highlight specific strengths in memory care and daily routines. Families praise clear, proactive communication with Angela and other staff, and they express confidence in the staff's ability to recognize and address problems early - an important consideration for memory-care residents. There is a strong emphasis on the personal touch: meals, celebrations, and the overall atmosphere feel more like a family home than a clinical facility. Nurse reviewers add an extra layer of credibility, acknowledging that the owner is a licensed nurse who can catch issues before they become serious, and that the staff is competent and caring. The facility's cleanliness and home-like setting are repeatedly described as major advantages, with some reviewers noting that the environment does not produce the negative smells or clinical harshness associated with some care facilities.

The more mixed experiences that appear in the collection acknowledge that Desert Horizon is not uniformly perceived in the same way by every family. A troubling narrative outlines a sequence of concerns ranging from neglect of property to possible sanitary issues inside the home, claims of understaffing, and a medication error that allegedly occurred in January 2023. The reviewer also accuses the owner of attempting to restrict visitation, leading to police involvement on several occasions to gain access to the resident. Allegations are made about the premises being used for dog breeding, questions about the quality of food, and claims of fat-shaming when residents express hunger. Additional criticisms include what is described as unkept kitchen conditions, promises of activities that do not materialize, and the head caregiver bringing her elderly husband to work, which the reviewer believed could compromise care quality. Taken together, these points suggest a significant gap between expectations and experience for this reviewer, and a strong call for accountability and enhanced oversight.

Another comprehensive negative account adds to the concerns with issues like the presence of dog waste in shared spaces and an interaction in which the owner reportedly discussed "other options" besides living in a care facility in a manner deemed inappropriate, especially given the resident's hospice status. The reviewer claims a lack of 24-hour care, misleading information (specifically regarding a nutritionist on staff), unsanitary kitchen conditions, and a period when residents were confined to their rooms despite advertised programs such as spa days, family nights, and crafts. The tone of this account is urgent and cautionary, urging readers to consider these red flags carefully and to seek a facility with stronger safeguards and transparency.

In sum, Desert Horizon Residential Care Facility presents a nuanced picture. For many families, it stands as a place of comfort, compassionate staff, and individualized attention - an environment that can feel like a loving home during vulnerable times. Angela's nursing background and hands-on approach contribute to a perception of professional, attentive leadership alongside a warm, family-centered atmosphere. Yet, other voices raise serious questions about safety, cleanliness, consistent staffing, and professional boundaries, mandating careful due diligence. Potential residents and their families are encouraged to visit multiple times, ask pointed questions about staffing ratios, medication processes, visitation policies, and facility maintenance, and verify current practices before making any commitments. The overarching message is one of balanced discernment: Desert Horizon has earned heartfelt praise from many families, while also facing allegations that require accountability and corrective action to ensure the safety and dignity of all residents.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Village Home Care II in Victorville, CA is an exceptional board and care home that offers a warm and comfortable environment for seniors in need of assisted living. Our fully furnished facility provides residents with all the comforts of home, including a spacious dining room where delicious meals are served.

We understand the importance of maintaining an active lifestyle, which is why we offer a range of daily activities to keep our residents engaged and entertained. From scheduled daily activities to nearby cafes, parks, pharmacies, restaurants, and hospitals, there is never a dull moment at Village Home Care II.

Our dedicated staff is available round-the-clock to provide personalized assistance with activities of daily living such as bathing, dressing, transfers, and medication management. We also ensure seamless coordination with healthcare providers and can arrange transportation for medical appointments.

At Village Home Care II, we prioritize the well-being of our residents by accommodating special dietary restrictions and following diabetes diets. Additionally, our housekeeping services ensure that the living spaces remain clean and comfortable at all times.

For those who enjoy spending time outdoors, our community features a beautiful garden and outdoor space where residents can relax and socialize. And with Wi-Fi/high-speed internet available throughout the facility, staying connected with loved ones has never been easier.

Moving into a new assisted living community can be overwhelming but our compassionate staff is here to provide move-in coordination services to ease the transition process.

Experience exceptional care and comfort at Village Home Care II in Victorville. Contact us today to schedule a tour or learn more about our services.

Nearby Places of Interest

Cafes

  • Molly Brown's Country Cafe (0.8 miles)
  • Starbucks (1.3 miles)
  • Starbucks (1.8 miles)
  • Starbucks (2.4 miles)
  • Starbucks (3.2 miles)

Pharmacies

  • Walgreens (1.3 miles)
  • Nguyen LYNN Victorville (1.3 miles)
  • Rite Aid (1.6 miles)
  • Rite Aid (1.8 miles)
  • Kaiser Permanente Pharmacy (2.4 miles)
  • CVS Pharmacy (2.7 miles)
  • Good Neighbor Pharmacy (2.7 miles)

Restaurants

  • In-N-Out Burger (1.3 miles)
  • Farmer Boys (1.3 miles)
  • Panda Express (1.3 miles)
  • Del Taco (1.5 miles)
  • Wendy's (1.5 miles)
  • Jack In The Box (1.5 miles)
  • Los Alazanes Mexican Food (1.6 miles)

Transportation

  • Amtrak Station (1.7 miles)
  • Enterprise Rent-A-Car (2.1 miles)

Physicians

  • Cal Choice Family Practice (1.7 miles)
  • Morakod Lim, MD (1.9 miles)
  • Apple Medical Clinic (2 miles)
  • Orthopaedic Institute of California (2 miles)
  • Kelly Ahmed (2 miles)
  • Behavioral Health (2 miles)
  • Kelly Ahmed (2.1 miles)

Parks

  • Doris Davies Park (2.2 miles)
  • Hook Community Park (2.2 miles)
  • Brentwood Park (2.7 miles)
  • Mojave Narrows Regional Park (3.9 miles)
  • Liberty Park (4.4 miles)

Hospitals

  • St Mary Medical Center Mommy & ME Program (3.3 miles)
  • Corwin Medical Center (3.6 miles)
  • Desert Physicians Management (3.7 miles)
  • Global Urgent Care of Victorville (4.6 miles)
  • DVMG. Mammography (4.9 miles)

Frequently Asked Questions

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Nearby Communities

Assisted Living in Nearby Cities

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