Visiting Angels - Victorville

Pros

• The caregiver from Visiting Angels does a great job with grocery shopping and household chores.
• The communication between the client and the caregiver is excellent, and they check to see if any additional help is needed.
• The transportation service provided by Visiting Angels was punctual, friendly, and professional.
• The client felt safe and satisfied with the transportation services offered by Visiting Angels.
• The nurse's care provided by Visiting Angels made the client feel secure and comfortable leaving their loved one in their hands.
• The in-home care received for the client's mother was satisfactory, making her happy and well taken care of in the community setting.
• Visiting Angels has been helpful, reliable, and deserving of a good score according to one satisfied customer.
• Although there were issues with one caregiver not being interactive or attentive, overall things have worked out well with other caregivers from Visiting Angels.
• Despite a brief experience with Visiting Angels, it is mentioned that the agency has great management who are nice and helpful towards addressing concerns and finding suitable caregivers for clients.

Cons

• The customer felt that Visiting Angels charged more than they were willing to pay for transportation services.
• The customer was not satisfied with the policy of requiring a minimum of 3 hours of service, which resulted in high costs.
• The caregiver sent by Visiting Angels was not interactive or attentive with the parent and would just sit and look at the wall.
• One person provided by Visiting Angels was not a good fit for the customer's needs.
• Despite some positive experiences, there have been instances where Visiting Angels did not meet the customer's expectations.

Review

Visiting Angels, a home care service provider, has received mixed reviews from customers regarding their services. One satisfied customer expressed their gratitude for the exceptional assistance they received from their caregiver. The caregiver not only helped with grocery shopping but also went above and beyond by performing additional household tasks such as sweeping, mopping, and vacuuming. The customer was deeply touched by the caregiver's kindness and communication skills, emphasizing that both they and their dog had developed a strong bond with her. They highly recommended Visiting Angels' services to their friends due to the excellent care provided.

Another customer hired Visiting Angels for transportation services and commended them for being punctual, friendly, and professional. They felt safe during the transportation process and were overall satisfied with the service quality. However, this customer no longer uses Visiting Angels due to what they perceived as high charges for the service provided.

While generally pleased with the quality of care provided by Visiting Angels' nurses, one individual highlighted an issue with the company's policy of requiring a minimum three-hour duration per visit. This proved to be costly when their mother suddenly became immobile, requiring frequent changes throughout the day. Despite this concern, they expressed confidence in leaving their mother in the capable hands of Visiting Angels' nurses while at work.

In another review, a customer shared that although their experience with Visiting Angels was brief, they were dissatisfied with one particular caregiver who lacked interaction and seemed disengaged with their parent's needs. However, they acknowledged the agency's great management and helpfulness in addressing concerns promptly.

A separate review revealed generally positive feedback about Visiting Angels' performance. The customer acknowledged that there had been some initial issues finding a suitable caregiver but praised the agency for quickly rectifying the situation by providing caregivers who were a good fit for their requirements.

Overall, Visiting Angels appears to have both satisfied and dissatisfied customers. While some express immense gratitude for their caregivers' compassion and dedication, others have experienced issues with caregiver suitability or cost. However, the agency's management and responsiveness have been consistently praised, indicating a commitment to addressing customer concerns. Potential clients should evaluate their own needs and preferences before considering engaging Visiting Angels' services.

This particular area of Victorville, California offers a variety of conveniences and amenities that may be appealing to seniors looking for a comfortable and convenient living environment. With several healthcare options nearby, including physicians, behavioral health services, dental care, and pharmacies, residents can easily access medical services as needed. In addition, there are numerous dining options ranging from fast food to sit-down restaurants, as well as cafes for socializing or enjoying a cup of coffee. Outdoor enthusiasts will appreciate the proximity to several parks for leisurely walks or picnics. The presence of transportation options like car rentals and an Amtrak station make it easy for seniors to explore the surrounding area or visit loved ones. Overall, this part of Victorville provides a balanced mix of healthcare facilities, dining choices, recreational opportunities, and transportation options suitable for senior living.

Physicians

• Behavioral Health (0.1 miles)
• Kelly Ahmed (0.2 miles)
• Smile Dental (0.5 miles)
• Kaiser Permanente (0.5 miles)
• Retina Consultants (0.6 miles)
• Cal Choice Family Practice (1.5 miles)
• Apple Medical Clinic (2.3 miles)

Transportation

• Enterprise Rent-A-Car (0.2 miles)
• Amtrak Station (2.6 miles)

Restaurants

• Del Taco (0.3 miles)
• Chateau Chang (0.6 miles)
• Tacos Al 100 (0.6 miles)
• Raul's Mexican Food (0.6 miles)
• Farmer Boys (0.6 miles)
• El Pollo Loco (0.6 miles)
• Panda Express (0.6 miles)

Cafes

• Starbucks (0.4 miles)
• Starbucks (0.5 miles)
• Starbucks (0.6 miles)
• Molly Brown's Country Cafe (1.2 miles)
• Starbucks (3 miles)
• Dutch Bros Coffee (3 miles)
• Panera Bread (3.5 miles)

Pharmacies

• Kaiser Permanente Pharmacy (0.5 miles)
• Nguyen LYNN Victorville (0.7 miles)
• Walgreens (0.7 miles)
• Rite Aid (0.9 miles)
• CVS Pharmacy (1.2 miles)
• Rite Aid (1.5 miles)
• Vista Care Pharmacy (2.7 miles)

Parks

• Doris Davies Park (1.1 miles)
• Hook Community Park (1.6 miles)
• Brentwood Park (2.4 miles)
• Liberty Park (2.7 miles)
• Mojave Narrows Regional Park (3.4 miles)

Hospitals

• DVMG. Mammography (3.3 miles)