Elysian Living
Save14387 Doe Skin Way, Victorville, CA 92394
For more information about senior living options: (844) 490-3973
There's a consistent undercurrent in these experiences: the property is widely seen as worn down, poorly managed, and poorly maintained. Tenants describe a pervasive sense of neglect that starts with the basics - cleanliness and predictable communication - and extends into almost every facet of living there. Across multiple accounts, residents complain that things get dirty fast and stay dirty because trash is always around, common areas are poorly maintained, and the overall upkeep doesn't live up to what you'd expect for the rent. Several reviews specifically mention the pool being closed for long stretches and the grounds looking unkempt, as if maintenance is outpaced by wear and disrespect from some residents who don't seem to follow or enforce any rules.
Pest and sanitation issues surface repeatedly in the narratives. A persistent roach problem is called out as a defining feature of living there, with some tenants saying they must handle or endure ongoing pest control routines that don't seem to resolve the underlying infestation. The roaches are mentioned alongside other cleanliness problems - mold in bathrooms and walls, drug paraphernalia found upon move-in, and trash that isn't promptly cleared. In addition to indoor concerns, the outdoor spaces aren't spared: the pool area is described as unappealing or unsanitary, the kids' park is said to have dangerous debris like rocks and broken glass, and even dog-running areas around playgrounds contribute to a smell and dirt that aren't being adequately controlled. In short, residents feel the property repeatedly falls short of a clean, safe, family-friendly environment.
Communication and management are a thorny point for many. A large portion of reviews complain that the leasing office is often "closed," unreachable by phone or email, and slow to respond even for basic questions or appointment requests. Several writers express frustration that management is difficult to contact, unresponsive, or unprofessional, with some alleging rude behavior or dismissiveness. A number of comments discuss a turnover in management and uncertainty about who is in charge, which feeds the sense that residents aren't supported when they need help. There are a few mentions of improvement under new management, but even those do not erase the ongoing complaints about responsiveness and accountability.
Parking and traffic within the complex emerge as another major headache. Reviewers describe a shortage of parking stalls and inconsistent enforcement of parking rules. Even when parking passes exist, many cars appear without passes, and those returning home after 9 pm sometimes have to park far away or on the street. Some residents note the option to rent a garage, but at pricey rates, and all of this translates into daily stress and friction, particularly for anyone who relies on a vehicle to get to work or school. The situation with parking also ties into the sense that the property is not well organized or regulated, contributing to a general feeling of disorder.
Inside the apartments themselves, there are frequent echoes of older construction and less-than-ideal upkeep. Several reviews mention gaps around doors that let in drafts, mismatches between what is shown in tours (model apartments) and what is actually available, and a sense that some units have been hastily patched up rather than properly renovated. Cabinets and finishes are described as worn or repainted repeatedly, with some surfaces chipping easily. There are reports of poor insulation and air leakage, which compounds dissatisfaction about temperature control. Maintenance requests are sometimes resolved, but not without frustration: some tenants report quick responses and helpful technicians, while others describe repeated, unaddressed issues or calls being ignored, with particular difficulty in coordinating access to units for scheduled work.
Amenities and utilities add another layer of friction. Beyond the pool and playground concerns, there are comments about the laundry facilities frequently having out-of-service machines and laundry being left waiting for long periods due to this. Fees for services such as washers and dryers are noted, and there's a general sense that the amenities that should make daily life easier are not reliably reliable. Utilities are described as not included in rent, with costs allocated across buildings and shared among residents, which can feel unfair to tenants who are already grappling with other cost burdens. The overall impression is that the community would be more functional if the amenities were consistently accessible and properly maintained.
There are a few brighter notes scattered through the experiences. One reviewer commends a specific security guard, Javier, for professionalism and helpfulness, noting that his presence makes the building feel safer and more welcoming. Another mentions that the complex is conveniently located near bus stops and shopping, signaling that the location has some advantages that aren't entirely overshadowed by the negatives. A few individual tenants describe apartments that were acceptable or even close to what they expected, but those favorable impressions are far outnumbered by the breadth of complaints about roaches, maintenance responsiveness, and management communication.
Ultimately, the sentiment across these accounts is clear: the combination of pest problems, cleanliness challenges, inadequate maintenance responsiveness, inconsistent management access, and parking woes creates a living situation that many would not recommend. Rent is repeatedly challenged as being out of alignment with the quality and upkeep (or lack thereof) experienced by tenants. The prevailing advice echoed by many reviewers is to consider other options if you have the ability to do so. For those who must stay, the recurring themes suggest that daily life will require patience and a tolerance for ongoing, unresolved maintenance and policy gaps, even as the property's location and some staff offer occasional positives.
Elysian Living in Victorville, CA is a board and care home that offers a comfortable and supportive environment for seniors. Our community provides personalized care services to assist with the activities of daily living, such as bathing, dressing, and transfers. We also offer medication management and coordination with health care providers to ensure our residents receive the proper medical attention.
At Elysian Living, we understand the importance of maintaining a balanced diet, which is why we provide diabetes-friendly meals and accommodate special dietary restrictions. Our dining room offers delicious and nutritious meals prepared by our experienced staff.
We strive to create a homelike atmosphere for our residents, with fully furnished rooms and housekeeping services to ensure a clean living environment. Our outdoor spaces provide opportunities for relaxation and enjoyment of nature while also allowing for socialization with fellow residents.
In addition to our exceptional care services, Elysian Living offers amenities such as Wi-Fi/high-speed internet access and telephone services to keep our residents connected to their loved ones. We also provide move-in coordination assistance for a smooth transition.
Our community is conveniently located near various amenities that enhance the quality of life for our residents. With 8 cafes, 5 parks, 15 pharmacies, 23 physicians, 38 restaurants, and 2 transportation options nearby, there are plenty of opportunities for outings and social engagement.
At Elysian Living in Victorville, CA, we prioritize the well-being and happiness of our residents by providing excellent care services in a warm and inviting environment.
Elysian Living is located at 14387 Doe Skin Way, Victorville, CA 92394 in San Bernardino County, California
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