16017 Bassett Street, Van Nuys, CA 91406
For more information about senior living options: (844) 490-3973
The Care Center on Hazeltine provides comfortable and tolerable IV antibiotic treatment. The staff are attentive and genuinely focused on resident comfort. The administrator is supportive and informative, with competent nurses and staff. The facility is clean and well-maintained. The food is good, exceptional for a small facility. The care is compassionate, professional, and patient. Charmaine the social worker and the entire staff provide helpful, caring support. The center offers comprehensive therapy services (physical, occupational, speech) and keeps families updated. The facility is described as a safe, welcoming place where families feel fortunate to have loved ones cared for.
The facility tried to discharge the patient after Medicare benefits ended. They failed to take the patient to the hospital for a head injury, delaying treatment. After 100 days, they discharged the patient to obtain custodial care funds. They would not take the patient back after discharge. The facility was not clean. The facility appears to be driven by money and does not seem to care about the elderly. They did not provide a timely doctor's callback or report.The Care Center on Hazeltine presents itself in many ways through the voices of residents and their families. Across several accounts, the facility emerges as a place where patients are treated with personal attention and kindness, especially during difficult medical episodes. One resident described a six-week, aggressive IV antibiotic program as something that was not only tolerable but surprisingly comfortable and even pleasant. The experience left them counting down the days, yet feeling so at ease that extending a short stay was considered. This sentiment - that high-intensity medical care can be managed in a small, homey setting with genuine warmth - appears repeatedly in these reflections.
A thread running through the majority of reviews is the sense that the staff genuinely cares and is deeply committed to patient comfort. The administrator is frequently singled out as supportive and informative, and the nursing team is described as competent and compassionate. Several reviewers highlight that the facility's cleanliness and overall environment reinforce a sense of trust and security. In particular, the combination of attentive nurses, competent care, and a clean, well-kept facility stands out as a hallmark of the Hazeltine experience.
Therapy services and daily care also come up repeatedly as notable strengths. Families report that residents receive a full spectrum of rehab services - physical therapy, occupational therapy, and even speech therapy - prescribed and delivered with apparent care and professionalism. One review specifically noted that their husband benefited from consistent care and was kept clean and well-fed, with therapy sessions forming a meaningful part of his daily routine. The overall tone in many statements is one of thorough, hands-on care delivered in a supportive and encouraging manner.
The human touch is a distinguishing feature for many who recount their time here. Several people name individual staff members by name - denoting the personal connections formed with Charmaine, the social worker, and others such as Christopher, Mike, and Juliette - whose contributions are described as pivotal in guiding families through the rehabilitation process and ensuring that loved ones' needs are met. The sense of teamwork extends beyond clinical care to include admissions coordinators, social workers, and facility managers who are described as approachable and proactive, providing regular updates and a steady point of contact for families during challenging transitions.
Yet, not every account is uniformly glowing. One long account raises serious questions about the financial and medical decision-making process. According to that review, after the Medicare and Medical benefits ended at around 100 days, the facility allegedly pressed for discharge to custodial care funds, and there were serious concerns about how a head injury was handled - an X-ray was performed at the facility, but a hospital transfer for urgent care was reportedly delayed. The reviewer questioned the existence of a doctor in charge and described a lack of timely callbacks or medical reports. Food quality and cleanliness were also disputed in that account, with the reviewer characterizing the facility as not clean and expressing a broader doubt about the facility's priorities - whether patient welfare or dollars were driving decisions. It's important to note that this is a single, strongly negative perspective among a sea of positive ones, but it raises considerations families may want to verify for themselves.
Amidst the varied experiences, there is strong evidence of gratitude and lasting appreciation. Several families recount the sense of relief and confidence they felt while their loved ones received care in the final chapters of life or during extended rehabilitative periods. One family explained that their father, who was only at Hazeltine for a month before passing, received substantial therapy and care and that the staff's kindness and attentiveness left a lasting impression. For a relative with dementia, the care team's steadiness and the facility's manageable size were described as crucial factors in making a difficult situation feel more manageable. A particularly hopeful note comes from a family whose paralyzed brother has lived there for years; they call the staff wonderful across multiple roles and emphasize how clean the facility is and how easy it is to visit at any time.
Overall, the picture that emerges is one of a facility that, for many residents and families, provides a remarkably positive caregiving environment. The Care Center on Hazeltine is praised for its compassionate staff, clear and supportive administration, accessible therapy services, and a clean, welcoming setting. Most reviewers express strong confidence in the quality of care and feel fortunate to have found a place that approaches complex medical needs with both seriousness and humanity. As with any senior care setting, there are cautions raised by a minority of voices, underscoring the importance of due diligence, transparent communication, and ongoing oversight. Taken together, the collection of experiences portrays Hazeltine as a facility that many families would recommend to loved ones seeking thoughtful, patient-centered care in a smaller, intimate environment.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Burbank-Glendale-Pasadena (7 miles away) Los Angeles International (18 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Care Palace is a highly regarded board and care home located in Van Nuys, CA. Our community offers a comfortable and secure environment for individuals seeking assistance with their daily living activities.
Residents at Care Palace can enjoy the numerous amenities that we provide. Our dining room offers nutritious meals tailored to meet specific dietary restrictions, ensuring that each resident's needs are met. The communal areas are fully furnished and provide a warm and inviting atmosphere for relaxation and socialization. Our well-maintained garden provides a tranquil outdoor space for residents to enjoy nature.
We understand the importance of maintaining cleanliness in our community, which is why our dedicated staff provides housekeeping services regularly. Additionally, our move-in coordination service ensures a smooth transition for new residents.
At Care Palace, we prioritize the well-being of our residents by providing assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure seamless communication regarding any medical needs or concerns. For those with diabetes, we offer specialized diet plans to help manage their condition.
Our caring staff is trained in medication management to ensure that each resident receives their prescribed medications accurately and on time. Furthermore, we accommodate special dietary restrictions to cater to individual preferences or health requirements.
Transportation arrangements for medical appointments are made readily available to residents who need them. In addition, there are several nearby facilities including pharmacies, physicians' offices, restaurants, cafes, places of worship, theaters, and hospitals within close proximity.
To keep residents engaged and entertained, Care Palace offers scheduled daily activities to promote social interaction and mental stimulation.
We invite you to experience the exceptional care and comfort at Care Palace in Van Nuys. Our dedicated staff strives to create a supportive environment where each resident feels valued and respected while receiving personalized care tailored to their unique needs.
Care Palace is located at 16017 Bassett Street, Van Nuys, CA 91406 in Los Angeles County, California
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