Information last verified:
16017 Bassett Street, Van Nuys, CA 91406
For more information about senior living options: (844) 490-3973
The Care Center on Hazeltine provides comfortable and pleasant care during a difficult stay. The staff is attentive and genuinely committed to residents' comfort. The facility is praised for compassionate caregivers and strong support. The administrator is supportive and informative, contributing to clear communication. The nurses and clinicians are competent and deliver high-quality care. The meals are good, and food quality is exceptional for a small facility. The facility is clean, well-maintained, and welcoming, with 24/7 visiting. Families feel grateful and fortunate that their loved ones are in this facility.
The facility is focused on Medicare and Medical dollars rather than caring for the elderly. The staff wanted the patient out of the facility after her benefits ended. They failed to take the patient to the hospital for her head injury after she fell. After benefits were exhausted, they sent her to the hospital just to get her out of the facility to access custodial funds. They would not take her back after discharge. The facility is not clean. The doctor in charge never provided a callback or a report when asked. The food was not good.Care Palace in Van Nuys is best suited for families who want a small, tightly run skilled-nursing and rehab environment where staff accessibility and personal attention count more than impersonal scale. The community clearly serves residents who need consistent hands-on care, short-term post-acute rehab, and ongoing support for complex needs, including dementia-related care and substantial therapy services. It works particularly well for loved ones who value regular, transparent updates from a steady team and who appreciate a setting where the care crew feels invested in recovery and daily wellbeing.
Those who should consider alternatives are residents whose needs demand larger, more corporate systems with broader hospital-network integration, or who require a spotless record of crisis-level medical responsiveness in every moment. A minority of reviews raise red flags about discharge timing tied to funding changes, and about perceived gaps in medical oversight or cleanliness. While these concerns are not the majority view, prospective families should verify care planning, hospital transfer procedures, and the facility’s cleaning standards in detail before committing. A mismatch between expectations and how benefits or admissions decisions are handled can tilt the experience away from peace of mind.
The strongest positives revolve around the staff and the care culture. Reviews repeatedly emphasize attentive, compassionate caregivers who are genuinely invested in each resident’s comfort and recovery. Administrators and social workers are described as supportive, informative, and hands-on, with specific staff members noted for going the extra mile during rehab and transitions. The facility’s small size enables more consistent face time with nurses, CNAs, and therapists, which translates into frequent updates and a sense that someone truly knows the resident’s routines, preferences, and progress. Cleanliness and a well-functioning therapy program, physical, occupational, and speech, are recurring themes that reinforce a steady path toward rehabilitation goals.
On the cons side, the most credible caution centers on discharge decisions and financial leverage. In one account, benefits ending triggered a push to move a resident out, along with criticisms about medical follow-through and hospital transfer decisions after a head injury or infection was discovered. While other reviews counter by praising the resident’s ongoing care and the team’s responsiveness, this tension highlights a real risk: when funding changes intersect with care planning, the risk of abrupt transitions can undermine stability. Families should secure a clear, documented care plan, confirm who makes medical decisions, and insist on prompt communication if a hospital transfer or changes in benefit coverage are contemplated.
For families weighing this community against rehab and ongoing high-need care needs, Care Palace offers a compelling blend of intimacy and competence. The emphasis on hands-on therapy, routine family updates, and a welcoming, home-like environment makes it a practical choice for short-term recovery or extended care where continuity matters. Those with relatives who thrive on predictable routines, easy visitations, and a team that remembers personal details will find the day-to-day experience reassuring. It is especially suitable for dementia care and residents requiring significant daytime activity and social engagement, all delivered in a setting small enough to feel personalized.
The practical next steps are straightforward and non-negotiable. Schedule an in-person tour and observe the daily flow: how quickly staff respond to requests, how clean common areas and resident rooms are, and whether therapy sessions fit the resident’s needs without rushing. Speak with the admissions coordinator and the nurse manager about discharge planning, hospital transfer procedures, and the point person for medical questions. Ask for current references, families who can speak to real-time care decisions, not just glossy brochures. Finally, verify the facility’s current licensing status, staffing ratios, and medication-management practices to ensure the plan aligns with long-term security and the resident’s evolving needs.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Burbank-Glendale-Pasadena (7 miles away) Los Angeles International (18 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Care Palace is a highly regarded board and care home located in Van Nuys, CA. Our community offers a comfortable and secure environment for individuals seeking assistance with their daily living activities.
Residents at Care Palace can enjoy the numerous amenities that we provide. Our dining room offers nutritious meals tailored to meet specific dietary restrictions, ensuring that each resident's needs are met. The communal areas are fully furnished and provide a warm and inviting atmosphere for relaxation and socialization. Our well-maintained garden provides a tranquil outdoor space for residents to enjoy nature.
We understand the importance of maintaining cleanliness in our community, which is why our dedicated staff provides housekeeping services regularly. Additionally, our move-in coordination service ensures a smooth transition for new residents.
At Care Palace, we prioritize the well-being of our residents by providing assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure seamless communication regarding any medical needs or concerns. For those with diabetes, we offer specialized diet plans to help manage their condition.
Our caring staff is trained in medication management to ensure that each resident receives their prescribed medications accurately and on time. Furthermore, we accommodate special dietary restrictions to cater to individual preferences or health requirements.
Transportation arrangements for medical appointments are made readily available to residents who need them. In addition, there are several nearby facilities including pharmacies, physicians' offices, restaurants, cafes, places of worship, theaters, and hospitals within close proximity.
To keep residents engaged and entertained, Care Palace offers scheduled daily activities to promote social interaction and mental stimulation.
We invite you to experience the exceptional care and comfort at Care Palace in Van Nuys. Our dedicated staff strives to create a supportive environment where each resident feels valued and respected while receiving personalized care tailored to their unique needs.
Care Palace is located at 16017 Bassett Street, Van Nuys, CA 91406 in Los Angeles County, California
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