Parentcare is a senior community in Sherman Oaks, CA.
Information last verified:
14144 Ventura Blvd. Ste.120, Sherman Oaks, CA 91423
For more information about senior living options: (866) 208-4318
3.3 from 37 reviews
5 stars
20
4 stars
0
3 stars
1
2 stars
3
1 stars
13
Overall Review of Parentcare
caveat10 reviews mention this
Getting through by phone is hard
Many residents say it’s difficult to reach the office by phone.
Several reviews complain that calls go unanswered, messages don’t get returned, and appointments or next steps feel hard to schedule. Others describe delays handling prescription refills or follow-ups, including situations where they couldn’t get in touch with a real person to send or request information. One reviewer also mentions confusion around access after the office appears closed.
caveat3 reviews mention this
Long in-office wait times frustrate
Residents mention lengthy wait times even around scheduled visits.
A number of reviews call out waits that run well beyond the scheduled appointment window. While one person says the wait was worth it, another describes wait times as consistently minimum an hour or more and says it shows little regard for schedules. A separate review also pairs phone responsiveness issues with a long wait before getting no follow-up.
common11 reviews mention this
Clinicians earn trust for thorough care
Residents praise clinicians for taking time and giving clear, attentive care.
Positive reviews repeatedly mention that the doctor spends time listening, explains in a way patients can understand, and feels respectful rather than rushed. Some residents also describe doctors who are knowledgeable and thorough, with confidence that visits address multiple ongoing health concerns. Even where other parts of the experience were criticized, the most consistent favorable pattern centers on personal attention during care.
caveat2 reviews mention this
Office manager communication feels inconsistent
Some residents report mixed experiences with the office manager’s follow-through.
One review highlights the office manager as organized and friendly, guiding a patient through appointment steps and referrals. Another describes difficulties with document requests and faxing, with delays attributed to changing “missing” items and an overall sense that it wasn’t handled smoothly. Together, the feedback suggests office management support can vary by situation.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Transportation
Burbank-Glendale-Pasadena (6 miles away)
Los Angeles International (14 miles away)
Nearby Places of Interest
This part of Sherman Oaks, California, offers a variety of amenities and services that cater to the needs of seniors. With multiple pharmacies within close proximity, accessing medication and healthcare products is convenient. Additionally, there are several parks nearby for leisurely strolls and outdoor activities. The area also boasts a range of dining options, including familiar chains like McDonald's and In-N-Out Burger, as well as more upscale choices such as The Stand American Classics Redefined. For entertainment, residents can visit theaters like Regal Sherman Oaks Galleria or Universal Cinema AMC at CityWalk Hollywood. Transportation options are readily available with metro stations and airports within a few miles' distance. Overall, this neighborhood provides a mix of convenience, recreation, and accessibility for seniors looking to settle in Sherman Oaks.
Restaurants
McDonald's (0.3 miles)
In-N-Out Burger (0.4 miles)
McDonald's (1.9 miles)
The Stand American Classics Redefined (3.6 miles)
Chili's Grill & Bar (3.9 miles)
Uncle Bernie's Deli (4.4 miles)
McDonald's (4.6 miles)
Pharmacies
CVS Pharmacy (0.7 miles)
Rite Aid (1.2 miles)
CVS Pharmacy (1.7 miles)
Walgreens (2 miles)
Elements Pharmacy (2 miles)
CVS Pharmacy (2.6 miles)
Walgreens (2.9 miles)
Parks
Van Nuys Sherman Oaks Park (0.8 miles)
Coldwater Canyon Park (2.4 miles)
Franklin Canyon Park (2.6 miles)
Fryman Canyon Park (3 miles)
Nancy Hoover Pohl Overlook (3.8 miles)
Lake Balboa Park (4.3 miles)
Playground (4.7 miles)
Theaters
Regal Sherman Oaks Galleria (1.5 miles)
Universal Cinema AMC at CityWalk Hollywood (5.2 miles)
Places of Worship
St Michael & All Angels (1.9 miles)
Physicians
Southern California Orthopedic Institute (3.3 miles)
Mid-Valley Comprehensive Health Center (4 miles)
UCLA Stein Eye Institute Westwood (5.9 miles)
Transportation
North Hollywood Metro Station (4 miles)
Universal City Metro Station (4.6 miles)
Van Nuys Airport (VNY) (4.6 miles)
Van Nuys FlyAway Bus Terminal to LAX (4.7 miles)
Burbank Airport Ride Share Pick Up (5.9 miles)
Baggage Claim (6 miles)
Hollywood Burbank Airport (BUR) (6 miles)
Cafes
Starbucks (4.1 miles)
The Butcher, The Baker, The Cappuccino Maker (5.3 miles)
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The guide details ten essential responsibilities of senior caregivers, including personal care, mobility assistance, medication management, and emotional support, while emphasizing the importance of safety, nutrition, and maintaining a safe living environment to enhance seniors' quality of life and independence.
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Burbank-Glendale-Pasadena (6 miles away)
Vibrant community with extensive nearby amenities
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